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Lia Honda of Kingston

Kingston, NY

4.9
1,036 Reviews

743 E Chester St

Kingston, NY

12401

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Showing 1,036 reviews

January 13, 2021

Just wow it was great to work with Giovanni a very pleasant young man and I felt very comfortable with him if I could give him 10 stars I would More

by causeyouaskedme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giovani
Jan 21, 2021 -

Lia Honda of Kingston responded

We would like to thank you for letting us know how we are doing. Here at Lia Honda of Kingston, we work extremely hard to ensure that our guests are comfortable with their visit. We are glad to hear that Geovanni was able to assist you in finding a vehicle that was right for you.

January 11, 2021

Dont expect that by making an appointment for a test drive and showing up early during That they honor there request. They were selling the 2013 Honda civic ex right from underneath me and my son This More

by Amazinglori
Customer Service
Recommend Dealer
No
Employees Worked With
Earnestine
Jan 13, 2021 -

Lia Honda of Kingston responded

Thank you for your feedback. We do apologize that the vehicle that you and your son were interested is was sold. We understand your frustration. However, with the name given in this review we were not able to locate you in our records. We would welcome the opportunity to speak to you on your concerns. Please contact us at the dealership if you would like to discuss further. Sincerely, Matt Panaro General Manager

January 11, 2021

Sue Kelly is the best and helped ensure a socially distanced service was performed on two of our Honda's. Thank you Sue Kelly for the help and ensuring our transaction was done outside! More

by EJA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Kelly
Jan 14, 2021 -

Lia Honda of Kingston responded

Thank you for taking the time to share your experience. We are pleased to know that Sue has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality. We look forward to serving your automotive needs in the future.

January 07, 2021

I worked with Robert Munson the last time I brought my car in for service. He was friendly and very helpful. He took the time to show me how to change my air filter, and found a coupon for me to use. 😁 I More

by Ravani
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Munson, Sue Kelly
Jan 08, 2021 -

Lia Honda of Kingston responded

Ravani, thank you for taking the time to share your experience with us. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality. We look forward to serving your automotive needs in the future.

January 05, 2021

I am so pleased with my new Accord Sport. My sales person, Nicole Leader was so patient and kind. She went out of her way to make sure I drove out with my new car. She is so knowledgeable and a pleasu More

by Pam Balga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Kelly
Jan 08, 2021 -

Lia Honda of Kingston responded

Pam, we are thrilled to hear of your satisfaction with Nicole here at Lia Honda of Kingston. It is customers like you that make our job such a joy to do day in and day out. We look forward to serving you again in the future.

January 04, 2021

Sue Kelly is the best! Helpful, kind and honest, I always feel she's taking great care of us! Thank you for all of your hard work! More

by retasorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Kelly, Debbie Gambino, John O'donnell, Don Mayer, Jared Stoutenburg
Jan 08, 2021 -

Lia Honda of Kingston responded

Thank you for your time and for your loyalty to Lia Honda of Kingston over the years. We are delighted to hear that Sue has provided you with exceptional, trusted service! Please let us know when your vehicle is ready for its next service. We look forward to seeing you again!

December 29, 2020

Jared Stoutenberg was my service advisor. He guided me through the decision making process and fully explained the problem with my vehicle. This allowed me to feel xomfortable and informed with respect t More

by mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Stoutenburg
Jan 08, 2021 -

Lia Honda of Kingston responded

Mark, Thank you for taking the time to post this review. Our team works very hard to ensure that each guest feels comfortable and satisfied with their visit. We look forward to serving your automotive needs in the future.

December 29, 2020

Susan Kelly is great to deal with, I been dealing with her for years and never feel like she is trying to sell me something i don't need. Susan is polite, honest and professional. More

by kdfecht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Kelly
Jan 08, 2021 -

Lia Honda of Kingston responded

Thank you for sharing this kind review with us. We appreciate your loyalty. Sue will be thrilled to hear of your satisfaction. We look forward to the opportunity to continue serving your automotive needs!

December 26, 2020

Had a nice experience with Lia HondaEveryone was Very Had a nice experience with Lia Honda Everyone was Very friendly and helpful Matthew Tori was just the sweetest to work with and made me feel comf More

by barbaradempsey12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Tori
Dec 28, 2020 -

Lia Honda of Kingston responded

Barbara, thank you for taking the time to post this review. We are glad to hear that Matthew made you feel like family. Our team works very hard to ensure that each guest feels comfortable and satisfied with their visit.

December 22, 2020

Robert Munson was very patient and professional. I had a dead battery and 48hours later a screw in a tire. Both times delivered efficient service, for the unexpected emergencies. Whole staff were truly good More

by Alissa Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Munson
Dec 22, 2020 -

Lia Honda of Kingston responded

Alissa, thank you for your kind review. We are delighted to hear that your vehicle service needs were resolved quickly and efficiently! If we can help you with anything else, please don't hesitate to call!

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