
Lia Honda of Kingston
Kingston, NY
Filter Reviews by Keyword
By Type
Showing 1,032 reviews
Susan Kelly was very helpful, and charming, during my recent visit. She listened to my list of things needing attention and reiterated what I said clearly. She gave me a heads'-up that she'd be leaving a recent visit. She listened to my list of things needing attention and reiterated what I said clearly. She gave me a heads'-up that she'd be leaving at a specific time and someone else would be there to follow up with me. She's been my service coordinator several times now. Every time has been smooth. She's very helpful! More
Terrific service department. All advisors are helpful and knowledgeable. Ron Munson did a great job explaining my car's service needs. All advisors are helpful and knowledgeable. Ron Munson did a great job explaining my car's service needs. More
I just purchased a new Ridgeline from Lia Honda of Kingston. This dealership employees a great group of people. Everyone I came into contact with was courteous and went out of their way to help me. My Kingston. This dealership employees a great group of people. Everyone I came into contact with was courteous and went out of their way to help me. My certified sales consultant Dennis Crowley was absolutely the best I have experienced. He is personable, extremely knowledgeable and pays attention to detail. Dennis is truely there for the customer throughout the entire process. Sales manager Curtis Knight is also a good guy and willing to work with you. Despite the current market conditions, my experience at Lia has me believing that there are still good deals to be made. More
I found the service and the personnel to be excellent. Sue Kelly is friendly and and helpful. I feel that My car is being well cared for by the mechanics at Lia Honda in Kingston. Sue Kelly is friendly and and helpful. I feel that My car is being well cared for by the mechanics at Lia Honda in Kingston. More
I came in for a NYS inspection, oil & filter change & tire rotation. Jared Stoutenberg waited on me at the counter. He was polite, helpful and informative. I bought my car six years ago at another dealer tire rotation. Jared Stoutenberg waited on me at the counter. He was polite, helpful and informative. I bought my car six years ago at another dealership.(They were wonderful!) However, my circumstances have changed and I need to go to someone local. I have been going to Lia of Kingston for nearly two years now and so far I have been satisfied. They review my history and make reccomendations for things that should be done. and I appreciate that. More
I purchased a used CR-V from the dealership two years ago with an extended warranty covering 3 years and up to 60,000 miles. When my car was totaled after 2 years and I asked for a refund for the unused year with an extended warranty covering 3 years and up to 60,000 miles. When my car was totaled after 2 years and I asked for a refund for the unused year remaining on the warranty, Lia claimed that the warranty covered 3 years from the time I purchased the car, but 60,000 from the time the car was new. This was news to me, since the salesperson told me the warranty covered an additional 3 years or 60,000 miles. Lia continues to claim that the warranty covered 3 years from one date (the date of purchase) and 60,000 miles from a different date (the date the car was new). The actual contract isn't clear, only saying the coverage is for "36 months / 60,000 miles". Shame on Lia for lying at the time of purchase, and shame on them for avoiding responsibility. More
Sue Kelly, the service representative, makes me feel that I'm a special customer. This is the fourth time I've had the car serviced at Lia Honda and the fourth time I rated it five stars. I'm a special customer. This is the fourth time I've had the car serviced at Lia Honda and the fourth time I rated it five stars. More
I have been looking around dealerships across the upstate area, as well as dealerships by New Jersey to look for a great deal on a New Car. At first, I was welcomed by a sales associate who tried to help me. area, as well as dealerships by New Jersey to look for a great deal on a New Car. At first, I was welcomed by a sales associate who tried to help me. Then after we test drove the car we spoke about the price, the company applied 5 add-on fees to the car. The car grew 5000 more in price from that, without the taxes. I am aware of how dealerships work and those add-on fees were going straight to their pocket. The Sales Manager was no help to us at all and gave an attitude towards us. More
I have had excellent service at Lia Honda in Kingston. I have bought 2 new cars here. And Dennis Crowley was phenomenal with helping the buying process. Clear, Thorough. I have bought 2 new cars here. And Dennis Crowley was phenomenal with helping the buying process. Clear, Thorough. More