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Lia Honda of Kingston

Kingston, NY

4.9
974 Reviews

743 E Chester St

Kingston, NY

12401

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Showing 974 reviews

December 29, 2022

Lia Honda always has my back. Susan Kelly has been very good to me. Thank you. More

by Maya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sue Kelly, John O'donnell, Jared Stoutenburg
Jan 03, 2023 -

Lia Honda of Kingston responded

Thanks so much for the 5-star review, Maya! We're delighted to know of your complete satisfaction with the reliable service Susan has always provided for you. It is our pleasure to assist you with your automotive needs. Please let us know when Susan and the Lia Honda team may help you with anything again!

December 27, 2022

The service department at Lia Honda is excellent as typified by Joshua Fletcher who kept me well informed on the work being done on my Odyssey. The waiting area is super clean and those who check you i More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Fletcher
Dec 28, 2022 -

Lia Honda of Kingston responded

Gary, thanks so much for your thoughtful review! We truly appreciate your business and your trust in our service team. We're glad to know how helpful Joshua was to you for your Odyssey's services. Please don't hesitate to call when Joshua and the Lia Honda team may assist you again!

December 16, 2022

I worked with Nicole Leader and she was absolutely wonderful. She helped me get the car of my dreams and I cannot recommend her enough if you need a car! More

by Benny123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicole Leader
Dec 19, 2022 -

Lia Honda of Kingston responded

Thanks for your fantastic review of Nicole and congrats on closing the deal on the Honda of your dreams! The entire Lia Honda team wants to wish you many years of driving satisfaction and happy adventures in your new ride. We hope to see you back in our service bay when it comes time for maintenance but until then, enjoy your travels this holiday season!

December 13, 2022

Joshua Fletcher was very helpful to me when I recently brought in my Honda in for service. He thoroughly explained the results of the inspections so that I understood what was needed in terms of now and w More

by elainemars
Recommend Dealer
Yes
Employees Worked With
Sue Kelly
Dec 13, 2022 -

Lia Honda of Kingston responded

Thank you so much for your thoughtful review of Joshua and your inspection visit! Your safety and satisfaction are our biggest priorities, so we're happy Joshua ensured a thorough inspection with informative results. Thanks for choosing Lia Honda for your automotive needs!

December 01, 2022

Nicole Leader at Lia Honda was excellent in assisting me in purchasing my new car. She was professional, knowledgeable and very patient in answering all my questions. She made the entire experience from sta More

by Yl5l
Recommend Dealer
Yes
Employees Worked With
Nicole Leader 5 stars
Dec 01, 2022 -

Lia Honda of Kingston responded

That's fantastic news! Thank you for sharing positive feedback on your dealership visit with Nicole and congratulations on your new Honda! We're thrilled to hear how satisfying and pleasant your experience was, thanks to Nicole's guidance and support. We wish you all the joy and adventure your new ride has to offer. We hope you'll give us a call if we may ever be of service to you again!

November 30, 2022

While traveling I realized I needed an oil change. Wound up coming to Lia Honda and had excellent service from Joshua Fletcher. Also, while waiting for my car I observed a number of interactions betwe More

by dorington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fletcher
Dec 01, 2022 -

Lia Honda of Kingston responded

Your feedback just made our day! Thank you for recognizing our service team for being the amazing people they are. We're delighted Joshua made your impromptu oil change such a satisfying experience. Until we meet again, we wish you the best in your upcoming travels. Thanks for choosing Lia Honda!

November 26, 2022

Hi. This was my first experience with Lia Honda. Susan Kelly was the person who took care of my service appointment. She is a very kind and very helpf More

by achetnik
Recommend Dealer
Yes
Employees Worked With
Sue Kelly
Dec 01, 2022 -

Lia Honda of Kingston responded

Hi, Anna! Thank you for stopping by to share your thoughtful feedback about your visit with Susan. Your safety and satisfaction come first, so whatever we can do to achieve those two goals is our pleasure. We're glad Susan took such excellent care of your Honda and we look forward to making sure your next service appointment is just as reliable.

November 24, 2022

I own a 2019 Passport. I had a knock in my engine, for quite some time, that was hard for some to hear, but I could certainly hear. I took my car to Lia Honda of Kingston a More

by Tammara D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Munson
Dec 01, 2022 -

Lia Honda of Kingston responded

Tammara, thanks so much for the positive feedback and for trusting us with your Passport! Rob is an exceptional advocate for his clients and we're so happy you're pleased with the work he did on your behalf with Honda. If there is ever anything else we may assist you with, please don't hesitate to give us a call. Thank you for choosing Lia Honda!

November 22, 2022

I know that when I bring my Honda CR-V to Sue Kelly in the Service Dept, everything will be well. Sue knows cars; she is professional and friendly and whether it's a regular service or otherwise, I leave More

by HondaFan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I have to credit my mechanic John who always takes good care of my CR-V., Sue Kelly
Dec 01, 2022 -

Lia Honda of Kingston responded

That's awesome, HondaFan! Thank you for letting us know how pleased you have been with the amazing service provided to you and your CR-V by Sue! Your safety and satisfaction are our top priorities, so we're absolutely delighted she has helped you keep your car in such great condition. Let's see how many miles you can get on it! Best wishes for your upcoming travels, until we see you again.

November 20, 2022

Darian McCargo is a terrible salesperson and should be terminated for his dishonesty…attempted to sell me a faulty vehicle and I’m positive that he knew the vehicle was faulty. Just another money hungry s More

by Gary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Darian mcCargo
Dec 01, 2022 -

Lia Honda of Kingston responded

Gary, your review has not gone unnoticed. We're known for our high standards in customer service, and we're sorry your experience didn't live up to that expectation. We'd like to get to the bottom of your complaint but we do not have a record of you coming into the dealership. Would you please contact me at your earliest convenience? Thank you, Ross Hubert Sales Manager Lia Honda of Kingston rhubert@liacars.com

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