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Lia Honda of Kingston

Kingston, NY

4.9
1,012 Reviews

743 E Chester St

Kingston, NY

12401

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Showing 1,012 reviews

April 11, 2023

Wonderful assistance from Susan Kelly. She always provides excellent advice with much patience, friendliness and professionalism I enjoy her presence when I arrive More

by Smanfro1221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly, Jared Stoutenburg
April 09, 2023

Jaden Incalcaterra was great to work with totally professional, patient and very helpful. Top rating. More

by paulsutton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaden Incalcaterra
April 09, 2023

Mark Wertheim made this visit easy. He was quick, stayed on top of things and explained everything that needed to be done. More

by RNA722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly, Don Mayer
April 05, 2023

We just traded in our old lease for a new one and Jaden Incalcaterra helped us every step along the way. He was very enthusiastic about getting us what we needed and made the trade in very easy. We'd work More

by Amanda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaden Incalcaterra
Apr 06, 2023 -

Lia Honda of Kingston responded

Amanda, we're delighted you enjoyed your lease experience with Jaden! Thank you for stopping by to share your positive feedback, and congratulations on your new lease! We hope you absolutely love it, and we wish you the safest and most pleasant travels, from all of us at Lia Honda!

April 04, 2023

Mark Wertheim was very helpful to explain what service I needed to keep my 2007 Honda Civic running safely. More

by teneyckpaula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wertheim
Apr 04, 2023 -

Lia Honda of Kingston responded

That's great! Thank you for letting us know how pleased you were with Mark's attentive communication. Your safety and satisfaction are tied as our top priorities, so we're glad Mark made sure to keep you informed. It is our pleasure to help you keep your Civic running smoothly for as long as possible. See you next time!

April 04, 2023

Lia Honda of Kingston, NY has been my go to dealership for nearly 10 years. Service and salesmanship is effective and efficient, and friendly. I went to Lia to have my car serviced. However, after speakin More

by Jeanette Tomasullo-Morelli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaden Incalcaterra. Curtis Knight, Ross Hubert
Apr 04, 2023 -

Jeanette Tomasullo-Morelli responded

Thank You for selling me a great Honda CR-V with excellent safety and performance features. Speaking as a retired HS Principal and College Professor, I rate Lia Honda of Kingston an A+++.

Apr 05, 2023 -

Jeanette Tomasullo-Morelli responded

Thank you, Lia of Honda, for your outstanding service and professionalism. Jaden Incalcaterra was instrumental in helping me to decide if I wanted to trade in my Honda CR-V and buy a new one. I went to the dealership that day to have my car serviced. Jaden’s personality, stamina and willingness to help me with everything, especially the technology of the safety features, the Home Screen and other whistles and bells made me feel very comfortable in purchasing my car. Jason is truly an asset to Lia Honda of Kingston.

Apr 05, 2023 -

Lia Honda of Kingston responded

Hi, Jeanette! Thank so much for taking the time to express your sincere appreciation for the exceptional service Jaden provided for you. We're delighted you really enjoyed his approach. Congrats on upgrading to a new CR-V! We hope you absolutely love it, and we wish you nothing but happiness in your travels ahead. We'll see you around!

April 01, 2023

Sue, the lady in the service department of Lia Honda in Kingston is wonderful, There was a recall on my CRV that I was unaware of and she obtained the parts to be installed the very next day. Considering t More

by BARBARA L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly
Apr 03, 2023 -

Lia Honda of Kingston responded

Thank you so much, Barbara! Nothing means more to us than your complete satisfaction with our work, so we're happy to hear how pleased you were with Sue's assistance in your CR-V's recall. We look forward to making your next appointment just as accommodating!

March 31, 2023

As usual, I had a very nice experience at Lia Honda getting my Fit serviced. I was particularly pleased with how caring and efficient Joshua Fletcher was. He is a great addition to the service team th More

by Nanamom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fletcher
Mar 31, 2023 -

Lia Honda of Kingston responded

Hi, Nanamom! Thank you for stopping by to give credit to Joshua for the caring and efficient service your Fit received. It is always our pleasure to assist you with your Honda's needs, and we hope to have many more opportunities to do that. We'll see you at your next appointment!

March 28, 2023

Excellent service,took care of what was needed and reasonable price and explained and communicated the situation . More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly
Mar 29, 2023 -

Lia Honda of Kingston responded

Paul, thanks for letting us know how satisfied you were with this service visit! We're glad all of your vehicle's needs were handled with urgency and care, to make this a convenient experience. We graciously look forward to making your next appointment just as reliable!

March 27, 2023

Its always nice to deal with one person that knows your car, Robert Munson is great he is very easy to talk to about things i have going on with my car. he doesn't try to belittle me because im a woman, he More

by quinthree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly, Debbie Gambino
Mar 29, 2023 -

Lia Honda of Kingston responded

Thank you for your lovely review of Robert! Your trust in him is an honor we don't take for granted. We look forward to more opportunities to continue earning your confidence in our service team. See you at your Honda's next appointment!

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