Lia Honda of Kingston

Have been going to Lia Honda for 29 years and always get excellent service.Sue Kelly is very helpful and clear about what your car needs,always appreciated. excellent service.Sue Kelly is very helpful and clear about what your car needs,always appreciated. More

I've brought my new CRV in for routine service twice now, and Susan Kelly has been outstanding each time. I especially appreciate how she's always concerned with keeping expenses to a minimum. She's friend and Susan Kelly has been outstanding each time. I especially appreciate how she's always concerned with keeping expenses to a minimum. She's friendly and pleasant, and we always enjoy a nice chat. Susan makes a service visit a pleasant experience. More

Lia Honda’s service department is top notch! Susan Kelly went above and beyond during my recent visit. Susan Kelly went above and beyond during my recent visit. More

Sue Kelly is the best! Always honest and helps keep my cars in tip top shape! Always honest and helps keep my cars in tip top shape! More

I've been dealing with Sue Kelly for years and she is always friendly, cheerful and very knowledgeable. She treats me like a friend, not just a customer. She has given me some very good advice in the pas always friendly, cheerful and very knowledgeable. She treats me like a friend, not just a customer. She has given me some very good advice in the past that has saved me money and the inconvenience of a dead battery. When there is a problem, she explains it. She really cares about the customers. More

Clean, bright, and gorgeous --- that's the layout at Lia. All the folks I've encountered are super friendly, knowledgeable, and professional. Susan Kelly has taken great care of my 1996 Accord for years, a All the folks I've encountered are super friendly, knowledgeable, and professional. Susan Kelly has taken great care of my 1996 Accord for years, and Jordan Ray recently assisted me into a 2023 Accord Hybrid. No trade-in, thanks! Can't part with my 1996. Thanks to Lia, it's still running great! More

Susan Kelly and all of the service staff provide excellent service. The waiting area could have a few more basic amenities like other dealerships excellent service. The waiting area could have a few more basic amenities like other dealerships More

Former Hudson Valley local here. Moved a few hours away the other year. Check engine light in my 2017 Fit came on and inspection was coming due within the month. Got a diagnostic fro Moved a few hours away the other year. Check engine light in my 2017 Fit came on and inspection was coming due within the month. Got a diagnostic from a dealer where I now live and was told the fix would cost over $2.5, and was not covered by warranty. Ouch. I was a bit skeptical, so reached out to Lia to see if I could get a better estimate. Not only was their estimate over 20% lower than the one in my area (and I am *not* in a high cost of living area, mind you), but the service agent I worked with, Mark Wertheim, double-checked my old diagnostic and went through the effort to find out that the repairs actually *were* covered under warranty, even though doing so cuts the commission he makes on the service. Ended up getting all the work squared away in less than a day, had a pleasant trip downstate to visit family and friends, and left barely paying a dime. Awesome experience and wonderful customer service. Mark (and everyone else I spoke with while I was there, for that matter) was informative, helpful, and - breaking the usual car sales/mechanic stereotype - refreshingly honest. I plan on coming back for plenty of my future maintenance if I have the opportunity. More

Susan Kelly assisted me with my car’s inspection and explained everything I needed to get my car inspected, while giving me the discounts I was eligible for. I only get my car serviced at Honda which is explained everything I needed to get my car inspected, while giving me the discounts I was eligible for. I only get my car serviced at Honda which is probably why it had lasted this long. More

The service staff is always super friendly and helpful. Waiting room is clean and offers free coffee. Waiting room is clean and offers free coffee. More