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Lia Honda of Kingston

Kingston, NY

4.9
974 Reviews

743 E Chester St

Kingston, NY

12401

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Showing 974 reviews

March 11, 2023

Mark Wertheim was very welcoming and honest in saying it might be better to reschedule the visit as the weather had caused Lia Honda to be backed up in service. I decided to remain and Mark kept me up-to-d More

by Ijksu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wertheim
Mar 13, 2023 -

Lia Honda of Kingston responded

Ljksu, thanks for letting us know how much you appreciated Mark's communication on this service visit! We're delighted he took excellent care of you and your vehicle during such a busy time. We graciously look forward to making your next appointment just as reliable!

March 10, 2023

I brought my Pilot in for an oil change. Robert Munson was very helpful when I asked him about a problem with the front passenger door. Because there had been a snowstorm two days prio More

by dave simpson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munson
Mar 10, 2023 -

Lia Honda of Kingston responded

Hi, Dave! Thanks for taking a moment to highlight Robert's efforts to provide you with a thorough service visit for your Honda. We sincerely appreciate your business and your patience on such a busy day. Please don't hesitate to give us a call if you should have any other automotive issues we can help you with. It's always our pleasure!

March 09, 2023

Mark Wertheim Is great to work with. He understood my concerns and patiently answered all of my many questions. With his knowledge and genuine personal attention he truly is an asset to More

by tatiana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Stoutenburg
Mar 10, 2023 -

Lia Honda of Kingston responded

Tatiana, your thoughtful review of Mark just made our day! Thank you for stopping by to give credit to Mark for all this patience and hard work. We hope to emulate this positive experience for you at your next appointment. We wish you pleasant travels until then.

March 08, 2023

I have had only positive experiences with Lia Honda of Kingston. My recent visit was with the service department. My service professional was Joshua Fletcher. Very knowledgeable with the Honda Ridgeline More

by rodneywilliams023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fletcher
Mar 09, 2023 -

Lia Honda of Kingston responded

We definitely agree with you, Rodney! Joshua is an exemplary advocate for his clients and we're pleased you benefited from his automotive insight on your recent service visit. We graciously look forward to making your next appointment just as superb!

March 05, 2023

Susan Kelly is amazing! She always works really hard to help me understand and give the me best without breaking my pockets. More

by anat.chavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly, John O'donnell, Don Mayer, Jared Stoutenburg
Mar 06, 2023 -

Lia Honda of Kingston responded

Awesome! Thank you for taking a moment to shout out Susan. We're delighted you continue to receive caring and convenient service from her whenever you stop by. We hope to continue earning your loyalty again and again. See you next time!

February 28, 2023

Mark and Sam were very helpful in getting my car back on the road with a dead battery. I'm disabled and car was brought up to me and Sam did the running to get a new battery in the remote too.Friendly and b More

by pussyfootlodge
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark and Sam
Mar 01, 2023 -

Lia Honda of Kingston responded

That's fantastic! We're delighted Mark and Sam worked together to get your vehicle safely back to you with a new battery. Our priorities are your safety and satisfaction, so we're glad all is well, now. Please remember us if ever you have an automotive need we can help you with. Pleasant travels until we meet again!

February 27, 2023

I have not found a more honest dealership in a long time. I have on occasion asked for servicing that I thought I needed but was told not at this time, They could easily have performed the requested service More

by CRV GRACIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob, Sue Kelly
Feb 28, 2023 -

Lia Honda of Kingston responded

Hi, Gracie! Thank you so much for sharing your 5-star review of Rob and our service team. Your trust is an honor we don't take for granted. It's our pleasure to work with you to keep your vehicle running smoothly. If Rob and the Lia Honda service team may help you with anything, we hope you won't hesitate to give us a call. We'll see you next time!

February 27, 2023

Professional and knowledgeable. Sue Kelly as my service advisor, always takes the time to make sure that I have a good understanding of what was done. More

by Katie Browne-Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly
Feb 28, 2023 -

Lia Honda of Kingston responded

Thanks for the 5-star review, Katie! Your complete satisfaction means the world to us, so we're happy to know how much you appreciate your service advisor, Sue. We graciously look forward to providing you with the same, high level of service at your next appointment. Safe travels until then!

February 24, 2023

The team at Lia Honda is the best! I'm especially impressed by Mark Wertheim's care for his clients' safety, thoroughness in his work (and getting the best deal possible), and how he m More

by genevaeturner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert (not sure of last name, Service Department) 5 stars, Mark (Service Department) 5 stars, Shannon Centineo (Reception) 5 stars., Sue Kelly, Anna-Stesia Saunders, John O'donnell, Dennis Crowley
Feb 28, 2023 -

Lia Honda of Kingston responded

We sincerely appreciate your thoughtful review! Thanks for letting us know all the ways Mark has earned your confidence over the course of your service visits. We think he's awesome, too. We look forward to serving your automotive needs for years to come. Thank you for always choosing Lia Honda!

February 16, 2023

Very happy with my experience at LIA. My service adviser, Susan Kelly really worked for me. She was very persistent in getting parts for my car’s recall. Really appreciated her efforts. More

by helenapai
Recommend Dealer
Yes
Employees Worked With
Sue Kelly
Feb 17, 2023 -

Lia Honda of Kingston responded

That's great news! We're delighted to know Susan went above and beyond to deliver a thorough and satisfying service visit for you and your Honda. We graciously look forward to making your next appointment just as outstanding. See you then!

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