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Lia Honda of Kingston

Kingston, NY

Overview
Reviews
Vehicles
4.9
1,012 Reviews
Call Dealership (845) 632-0581
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743 E Chester St

Kingston, NY

12401

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Showing 1,012 reviews

May 05, 2023

Susan Kelly and all of the service staff provide excellent service. The waiting area could have a few more basic amenities like other dealerships More

by Len
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly
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May 12, 2023 -

Lia Honda of Kingston responded

Len, thanks for taking a moment to give credit to Susan and the Lia Honda service team! In the interest of always improving our guests' experience, we have relayed your feedback to our management team for review. Until we meet again, we wish you safe and pleasant travels!

May 05, 2023

Susan Kelly assisted me with my car’s inspection and explained everything I needed to get my car inspected, while giving me the discounts I was eligible for. I only get my car serviced at Honda which is More

by Rebecca Palmateer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly
Report | Print
May 12, 2023 -

Lia Honda of Kingston responded

Rebecca, thanks for sharing such a thoughtful review of Susan and our dealership! We're so happy your Honda continues to run smoothly with the the reliable and convenient care of Susan and our service department. Looking forward to working with you for many years to come!

May 05, 2023

The service staff is always super friendly and helpful. Waiting room is clean and offers free coffee. More

by Jamcd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly
Report | Print
May 12, 2023 -

Lia Honda of Kingston responded

Thank you for your kind review, Jamcd! It's our pleasure to make your service visits welcoming, comfortable, and convenient. We're so glad we checked all those boxes and then some. Please come visit us again some day!

May 04, 2023

Jaden Incalcaterra was a clear communicator and very polished for a young employee. He helped us resolved some financing issues. He was concise during his business discussions. You are happy to have h More

by Carlbass Carl Draiss
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jaden Incalcaterra
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May 12, 2023 -

Lia Honda of Kingston responded

Hi, Carl! Thanks for taking the time to let us know how satisfied you were with Jaden's support and expertise throughout your dealership experience. We sincerely appreciate the feedback, and wish you pleasant travels until our paths cross again!

May 02, 2023

had a great experience at Lia Honda. Our sales person was Jordan Ray would highly recommend. More

by pwjer2911
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Ray
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May 02, 2023 -

pwjer2911 responded

would highly recommend Jordan Ray had a great personality and got the job done

May 02, 2023

the service department was excellent took me right in 1/2 hour i was done thank you Lia Honda for the good work More

by firebird62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Munson
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May 12, 2023 -

Lia Honda of Kingston responded

Thanks for the stellar review, Firebird62! Nothing means more to us than making you happy, so we're glad our team handled your appointment with a sense of urgency, to get you safely back on the road in no time We appreciate you, and hope you'll come see us again some day!

May 01, 2023

I always take my Honda to Lia Honda one of the best in the business. They keep my aging car in the best shape. Sue Kelly is a joy to work with and knows cars and their needs! More

by HondaFan
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
John (mechanic dept) the best!, Sue Kelly
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May 12, 2023 -

Lia Honda of Kingston responded

Wonderful! Thank you for your thoughtful feedback on Sue. We're pleased she continues to be a dependable resource for your automotive needs. Looking forward to ensuring your next appointment is just as superb.

May 01, 2023

Robert Munson was my service representative. He was knowledgeable, efficient and returned my car right on time. More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munson
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May 12, 2023 -

Lia Honda of Kingston responded

Greetings, Kathy! Thanks for letting us know Robert provided you with a very convenient and informative service visit for your Honda. We're glad everything was finished on time. Safe travels until we see you again!

April 29, 2023

We took our 2001 Civic to Lia Honda to have the air bag recall taken care of and Sue Kelly was very helpful and made the scheduling and installation quite easy. There are two Honda dealerships closer to my More

by oldrey
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly
Report | Print
April 29, 2023

Clean considerate timely effective Could invest in better internet service for customers in waiting areas More

by Keller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark wertheim
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