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Lia Honda of Kingston

Kingston, NY

4.9
1,012 Reviews

743 E Chester St

Kingston, NY

12401

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Showing 1,012 reviews

June 07, 2023

I have been using this dealer's service department for about 5 years. My cars were purchased elsewhere. I was greeted by Susan Kelly. She kept me posted about the condition of the car while I waited, c More

by Brooklyn Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly
Jun 08, 2023 -

Lia Honda of Kingston responded

Bob, thank you for stopping by to let us know how pleased you were with Susan's assistance. We're happy her communication was on point and you enjoyed a thorough visit. We appreciate your business and hope you'll continue to choose Lia Honda for your automotive needs!

Jun 09, 2023 -

Brooklyn Bob responded

I did not give you a good rating, you earned it. I look forward to the same good service in the future.

June 06, 2023

Darian was amazing! I was in a hurry that day and he had me in and out! And I love my passport elite! More

by Jessica Benjamin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darian
Jun 06, 2023 -

Lia Honda of Kingston responded

Thank you for sharing your 5-star review, Jessica! We're so happy Darian's support and diligence allowed you to enjoy a totally convenient dealership visit. Congrats on the new Passport! Best wishes for awesome travels in your future, from everyone at Lia Honda!

June 06, 2023

Susan Kelly has been a wonderful service advisor for many years and continues to be More

by Andrew Lutz-23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly
Jun 06, 2023 -

Lia Honda of Kingston responded

Andrew, thank you for taking a moment to recognize Susan's history of excellence as your trusted service advisor! She'll certainly be humbled by your kind words. We look forward to being of service to you and your family for years to come. See you next time!

June 05, 2023

Jaden made the car leasing process hassle fee and was responsive to and helpful with all of my questions. More

by meganb
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jaden Incalcaterra
Jun 05, 2023 -

Lia Honda of Kingston responded

Hi, Megan! Thank you for letting us know how pleased you were with Jaden's assistance during your lease transaction. We're delighted made he your experience a breeze. We hope you love the new Honda, and we wish you safe and pleasant travels until we see you again!

June 03, 2023

Purchase of formerly leased Honda Fit went well. The only person we dealt with was not listed below, and that was Nicole Leader. She was great. We didn't really deal with any of the other staff peop More

by Victoria
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nicole Leader
Jun 05, 2023 -

Lia Honda of Kingston responded

Thank you for your kind review, Victoria! We're delighted Nicole provided you with all the support and expertise you needed to make this a successful purchase. Congrats on owning a Honda Fit! It's truly a great car, and we wish you lots of joy and satisfaction in your travels ahead, from everyone at Lia Honda!

June 03, 2023

Mark Wertheim was very attentive and informative. Understood that there were maintenance items I could easily perform myself. Long wait, did offer free Lyft service. More

by nancyamy
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Mark Wertheim
Jun 05, 2023 -

Lia Honda of Kingston responded

Thanks for stopping by to give credit to Mark for his attentive assistance! We're glad he made your visit as convenient as possible. We sincerely appreciate your business and hope to ensure another reliable experience at your next appointment. See you then!

June 01, 2023

Robert Munson was very pleasant. He explained everything to me before and after the work was completed. More

by Jojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munson
Jun 02, 2023 -

Lia Honda of Kingston responded

Great! Thanks for stopping by to let us know how satisfied you were with Robert's exceptional service. It's our pleasure to assist you with your automotive needs, so the next time Rob and the Lia Honda team may assist you, please give us a call. We look forward to it!

May 31, 2023

Robert Munson,service tech, was excellent. Explained all services that were needed to be performed, no pressure at all. More

by Mike76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munson
Jun 02, 2023 -

Lia Honda of Kingston responded

Mike, thanks for taking a moment to give credit to Robert for providing you with a pleasant, informative service visit. We're happy you appreciated his straight-forward communication. Looking forward to ensuring the same circumstances at your next appointment!

May 31, 2023

The service techs are always very friendly when I come in for service and I highly recommend coming here for service. More

by Kcropsey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wertheim
Jun 02, 2023 -

Lia Honda of Kingston responded

Thanks so much for sharing positive feedback with us on our service team! We're happy they have always provided you with a welcoming atmosphere and high quality service. We appreciate your recommendation, and we hope to emulate this positive experience at your next appointment!

May 31, 2023

Great Honda Dealership, with service and support all in one place. The buying, trade in and Finance went unbelievably smooth. Jaden Incalcaterra, the Salesman was there for me, and always answered the ca More

by Rfleming
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaden Incalcaterra was a great salesman and totally knows his products! Great to work with, and I would definitely come back!, Ross Hubert, Luke Morley, Matt Panaro
Jun 02, 2023 -

Lia Honda of Kingston responded

Thanks so much for the 5-star review! We're glad Jaden provided supportive and prompt communication throughout your experience. Congratulations on your new Honda! Best wishes for amazing journeys in your future, from all of us at Lia Honda!

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