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Lia Honda of Kingston

Kingston, NY

4.9
1,012 Reviews

743 E Chester St

Kingston, NY

12401

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Showing 1,012 reviews

June 23, 2023

I asked for Mark Wertheim because he’s helped me before and he is a very good, conscientious person at Lia Honda. I appreciated very much the good work of others as well, when I recently had a severe probl More

by lelachlin
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Don Mayer, Mark Wertheim
Jun 26, 2023 -

Lia Honda of Kingston responded

Thanks for taking a moment to share positive feedback on your visit with Mark and Don! It is our pleasure to assist you with your 2003 Honda and keep it running in it's best condition, and we're glad your issues were handled with a sense of urgency and great care. We wish you safe and pleasant summer travels, from everyone at Lia Honda!

June 22, 2023

Franko Hernandez-Engracia was cordial and informative. As a new person on the team, he was not certain about how to answer some of my questions. I appreciate his admitting that and then asking Sue for t More

by Brooklyn Bob
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sue Kelly, Franko Hernandez-Engracia
Jun 22, 2023 -

Lia Honda of Kingston responded

Hi, Bob! Thanks so much for the kind review. We're proud of Franko's commitment to honesty and transparency in admitting when he wasn't certain about certain details. We will share your kind words with Franko and Sue to recognize their dedication and commitment to customer satisfaction. See you next time!

June 21, 2023

Sue Kelly always goes above and beyond to help us. She has been the reason we keep coming back to Lia Honda of Kingston. More

by lsp154
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sue, Kelly, Sue Kelly
Jun 21, 2023 -

Lia Honda of Kingston responded

Thanks for your stellar review of Sue on our service team! Nothing means more to us than your total satisfaction, so we're glad you have enjoyed working with Sue for all these years, and we're sure she'll be honored by your kind words. Looking forward to serving your family for many years to come!

June 19, 2023

Susan Kelly was very friendly, informative, and professional, as always. You’re lucky to have her. More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly
Jun 20, 2023 -

Lia Honda of Kingston responded

Deb, thanks for stopping by to give credit to Susan for her exceptional assistance to you! She's an absolute gem. We're honored to have your confidence in our service team, and we graciously look forward to making your next appointment just as superb!

June 19, 2023

Nicole Leader is very knowledgeable and was extremely helpful in fulfilling our model request. Because of her diligence we were able to accept delivery of our new Accord one month earlier than expected. More

by diddlydo
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nicole Leader
Jun 20, 2023 -

Lia Honda of Kingston responded

Thanks for the stellar review of Nicole! We're delighted she expedited the delivery of your new Accord so you could start your summer off right. Congratulations! We wish you all the happiness you've been waiting for, from everyone at Lia Honda!

June 15, 2023

Robert Munson took good care of completing my timing belt change: polite, clear and fast. More

by Amy K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munson
Jun 16, 2023 -

Lia Honda of Kingston responded

Amy, thanks for letting us know how much you appreciated Robert's assistance on this timing belt repair visit. We're glad he addressed your automotive needs with clarity to keep you well-informed. We wish you pleasant driving until your next appointment!

June 15, 2023

Robert Munson took good care of completing my timing belt change: polite, clear and fast. More

by Amy K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munson
Jun 16, 2023 -

Lia Honda of Kingston responded

Amy, thanks for letting us know how much you appreciated Robert's assistance on this timing belt repair visit. We're glad he addressed your automotive needs with clarity to keep you well-informed. We wish you pleasant driving until your next appointment!

June 13, 2023

Knowledgeable and friendly service attendants. I was helped by Robert Munson regarding an air conditioning issue. He clearly explained the service to be done and had the car ready for me in a sho More

by Philly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munson
Jun 14, 2023 -

Lia Honda of Kingston responded

Hey, Philly! Thanks for letting us know how much you appreciated Robert's assistance on this visit. We're glad he addressed the AC issue with urgency to make sure you're ready for the summer weather. We wish you pleasant driving until we meet again!

June 13, 2023

Friendly service. Inform people who knows what they are doing. Helpful in every way possible More

by Cindyklonowski911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly
Jun 14, 2023 -

Lia Honda of Kingston responded

Cindy, thank you for stopping by to let us know how happy you were with your service visit! We're pleased your service advisor kept you in the loop on your vehicle's services and addressed your questions thoroughly. We look forward to ensuring the same circumstances at your next appointment!

June 12, 2023

Clean, inviting service area and showroom Friendly chit chat from personnel Clear and thorough explanation of work to be done, and professional summary when done More

by maple
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert munsen
Jun 12, 2023 -

Lia Honda of Kingston responded

Sounds like the ideal service visit! Thank you so much for your thoughtful feedback, Maple. We're so happy you enjoyed working with our service team and found our facility comfortable. We hope you'll continue to choose Lia Honda for your automotive needs!

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