Lia Honda of Kingston
Kingston, NY
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Susan Kelly and all of the service staff provide excellent service. The waiting area could have a few more basic amenities like other dealerships excellent service. The waiting area could have a few more basic amenities like other dealerships More
Susan Kelly assisted me with my car’s inspection and explained everything I needed to get my car inspected, while giving me the discounts I was eligible for. I only get my car serviced at Honda which is explained everything I needed to get my car inspected, while giving me the discounts I was eligible for. I only get my car serviced at Honda which is probably why it had lasted this long. More
Clean, bright, and gorgeous --- that's the layout at Lia. All the folks I've encountered are super friendly, knowledgeable, and professional. Susan Kelly has taken great care of my 1996 Accord for years, a All the folks I've encountered are super friendly, knowledgeable, and professional. Susan Kelly has taken great care of my 1996 Accord for years, and Jordan Ray recently assisted me into a 2023 Accord Hybrid. No trade-in, thanks! Can't part with my 1996. Thanks to Lia, it's still running great! More
Former Hudson Valley local here. Moved a few hours away the other year. Check engine light in my 2017 Fit came on and inspection was coming due within the month. Got a diagnostic fro Moved a few hours away the other year. Check engine light in my 2017 Fit came on and inspection was coming due within the month. Got a diagnostic from a dealer where I now live and was told the fix would cost over $2.5, and was not covered by warranty. Ouch. I was a bit skeptical, so reached out to Lia to see if I could get a better estimate. Not only was their estimate over 20% lower than the one in my area (and I am *not* in a high cost of living area, mind you), but the service agent I worked with, Mark Wertheim, double-checked my old diagnostic and went through the effort to find out that the repairs actually *were* covered under warranty, even though doing so cuts the commission he makes on the service. Ended up getting all the work squared away in less than a day, had a pleasant trip downstate to visit family and friends, and left barely paying a dime. Awesome experience and wonderful customer service. Mark (and everyone else I spoke with while I was there, for that matter) was informative, helpful, and - breaking the usual car sales/mechanic stereotype - refreshingly honest. I plan on coming back for plenty of my future maintenance if I have the opportunity. More
Jaden Incalcaterra was a clear communicator and very polished for a young employee. He helped us resolved some financing issues. He was concise during his business discussions. You are happy to have h polished for a young employee. He helped us resolved some financing issues. He was concise during his business discussions. You are happy to have him More
I always take my Honda to Lia Honda one of the best in the business. They keep my aging car in the best shape. Sue Kelly is a joy to work with and knows cars and their needs! the business. They keep my aging car in the best shape. Sue Kelly is a joy to work with and knows cars and their needs! More