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Lia Honda of Kingston

Kingston, NY

4.9
974 Reviews

743 E Chester St

Kingston, NY

12401

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Showing 974 reviews

August 21, 2023

I have going to your dealership since 2001 I always have a great experience thanks for getting me in and out so quickly More

by thechieffos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munson
Aug 22, 2023 -

Lia Honda of Kingston responded

Excellent! Thank you for the 5-star review of our service team. We truly appreciate your continued business and we're delighted your visits have always been convenient experiences. We hope to be of service to you for many years to come!

August 18, 2023

Excellent service department! Mark Wertheim was helpful, friendly and knowledgeable. They completed both the required service and a recall within a short time frame. The coupons More

by mbeecher50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly, Mark Wertheim
Aug 18, 2023 -

Lia Honda of Kingston responded

Great! We're so happy Mark provided you with a very thorough and valuable service experience. Thank you for sharing your thoughtful feedback with us. We hope you'll continue to choose Lia Honda for all your automotive needs!

August 17, 2023

Great service at Lia. I wouldn’t go anywhere else. Sue Kelly is best service rep More

by Lynnlag57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly
Aug 18, 2023 -

Lia Honda of Kingston responded

Thanks for letting us know how pleased you were with Sue's assistance! We're glad she made sure you and your vehicle were well taken care of. We sincerely appreciate your continued business and look forward to making your next appointment just as superb!

August 14, 2023

Sue is always very helpful when I bring one of my two cars in for repairs. More

by jamesjohnwalden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly
Aug 14, 2023 -

Lia Honda of Kingston responded

Thanks for taking a moment to let us know how pleased you've been with Sue's assistance, James. Your satisfaction means the world to us, and we look forward to helping you take care of your vehicles for many years to come. Thank you for always choosing Lia Honda!

August 13, 2023

Nicole and the manager helped so much! The car I wanted came very fast and the process to get the car and sign everything was fast as well. More

by Amanda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicole Leader
Aug 14, 2023 -

Lia Honda of Kingston responded

Thanks so much, Amanda! We truly appreciate your business, and we're delighted Nicole's expertise made this transaction a breeze. Congratulations on the new Honda! We wish you all the happiness you've been waiting for, from all of us at Lia Honda!

August 07, 2023

Franko Hernandez-Engracia greeted me at my car and was very nice. I needed an oil change and everything went smoothly. They were done in a reasonable amount of time. Mr. Hernandez-Engracia kept me informe More

by gillensher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franko Hernandez-Engracia
Aug 08, 2023 -

Lia Honda of Kingston responded

Excellent! Thanks for the positive feedback on your trusted service advisor, Franko. He's the consummate advocate for our clients and their vehicles, so we're glad he provided you with a super smooth visit. We'll see you at your next appointment!

August 03, 2023

I have ben dealing with Lia Honda for 12 years, primarily with Service Representative Sue Kelly, who has become the face and personality of Lia Honda for me -- indeed, she is the principal reason for my con More

by Marshall B.
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly
Aug 03, 2023 -

Lia Honda of Kingston responded

Marshall, that's a solid 5-star review! Thank you for letting us know Sue always provides you with the level of service that instills trust and loyalty. We're certain she'll be honored by your kind words. We wish you safe travels until we may assist you again!

Aug 04, 2023 -

Marshall B. responded

Thank you Marshall - you will always be one of my favorite customers

August 03, 2023

Horrible customer service rep. I just wanted some help to find out where to go to get the info on updating my software. I thought he was rude and lazy. He tried to sell me on ge More

by cyaeger56
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Franko Hernandez-Engracia
July 31, 2023

I was treated with professionalism and courtesy in a timely fashion. I appreciate the service I received More

by Yeisha4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly, John O'donnell
Jul 31, 2023 -

Lia Honda of Kingston responded

Yeisha4, thanks for stopping by to let us know how happy you were with this service visit! We're glad our team did everything they could to ensure an accommodating and convenient experience. We'll see you at your next appointment!

July 29, 2023

Franko Hernandez-Engracia was very polite, clear and helpful, and kept in communication with me More

by egirl657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franko Hernandez-Engracia
Jul 31, 2023 -

Lia Honda of Kingston responded

Thanks so much, Egirl657! We're pleased to know you enjoyed working with Franko to keep your Honda running smoothly. Please don't hesitate to reach out when Franko and the Lia Honda team may assist you again. It's always our pleasure!

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