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Lia Honda of Kingston

Kingston, NY

4.9
1,011 Reviews

743 E Chester St

Kingston, NY

12401

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Showing 1,011 reviews

November 06, 2023

Susan Kelly was amazing and super quick. Also, she was very friendly and treated me as if I had been coming there for years. More

by Margii04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly
Nov 06, 2023 -

Lia Honda of Kingston responded

Thank you for sharing positive feedback on Susan! We want all of our guests to be treated to service that is pleasant and reliable, so we're happy that's exactly what Susan provided for you. We look forward to your next visit!

November 04, 2023

As always, Sue Kelly does a wonderful job taking care of my car. She knows cars, is always kind and professional and is a pleasure to work with. I can always trust that my Honda is safe and secure with each More

by HondaFan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John O'Donnell the best mechanic!, Sue Kelly
Nov 06, 2023 -

Lia Honda of Kingston responded

Thanks for the love, Honda Fan! We're thrilled you always enjoy working with Sue and the Lia Honda team for your automotive needs. We hope to be of service to you for many more years to come!

November 03, 2023

As usual, excellent service, courteous staff, clean facility. Look forward to continued business with them. More

by Jrury7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wertheim, Robert Munson
Nov 03, 2023 -

Lia Honda of Kingston responded

Thank you for honoring us with your patronage over the years! We're so pleased our team continues to serve you well. Get in touch the next time we may be of assistance. We're always here for you!

November 02, 2023

I have only the best things to say about Lia Honda of Kingston. My experiences on the sales floor and with the service center have been wonderful. Everyone is so professional, helpful, and curtious. More

by jabnut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luther Johnson, Robert Munson
Nov 03, 2023 -

Lia Honda of Kingston responded

Thank you for your positive review, Jabnut! We sincerely appreciate your business and your assessment of our dealership. We hope that you'll think of us the next time you have any automotive or Honda needs. Safe travels this holiday season!

November 01, 2023

Twice in the past couple of years I have visited NY from North Carolina and needed service. Both times Lia Honda has quickly diagnosed and fixed the problems (transmission gear valve and gummed up emissions More

by lolson1461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franko Hernandez-Engracia
Nov 01, 2023 -

Lia Honda of Kingston responded

Lolson, thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Franko handled your visit with great care and communication, once again. Thanks for coming to see us again!

October 31, 2023

Having worked with both Sue and Franco for all my appointments at Lia Honda, it is easy to say they are the best! They and the others are also, friendly, courteous and knowledgeable in the working More

by joan.newyork
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly, Franko Hernandez-Engracia
Oct 31, 2023 -

Lia Honda of Kingston responded

Hi, Joan! Thank you for honoring us with your patronage over the years. We're so pleased Franko and Susan continue to serve you well. Get in touch the next time we may be of assistance. We're always here for you!

October 30, 2023

always a pleasurer to bring my car into Lia of Honda service. the staff there are pleasant and very helpful! even if they aren't my service person they make you feel welcome. More

by quinthree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly, Mark Wertheim, Robert Munson
Oct 31, 2023 -

Lia Honda of Kingston responded

Thanks for the love! We're thrilled you always enjoy working with the Lia Honda team for your automotive needs. We appreciate your kind review, and hope to be of service to you for many more years to come!

October 25, 2023

Mark did a great job in tracking maintenance requirements, communicating with me and answering questions, and arranging with Lyft for a ride back and forth so I did not have to wait on premises. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly, Mark Wertheim
Oct 25, 2023 -

Lia Honda of Kingston responded

Thanks for letting us know how satisfied you were with Mark's assistance, Linda! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb!

October 22, 2023

I get my 2019 Honda accord serviced at this dealership. Sue Kelly is my service advisor she’s amazing. When I dropped my vehicle off for its 30,000 mile service Sue kept me updated on what was going on. Sh More

by Babygirlbrandy78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly
Oct 23, 2023 -

Lia Honda of Kingston responded

Thank you for telling us why you like working with Sue and John! Your satisfaction means the world to us, and we're pleased they continue to be a reliable resource for your Honda's service needs. We look forward to ensuring more high quality service at your next appointment!

October 19, 2023

Lia Honda makes it so incredibly easy to get my car serviced. Susan Kelly always is efficient and greets me when I pull into the service bay. Everything that is necessary to be done is taken care of an More

by Hariet Hunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly
Oct 20, 2023 -

Lia Honda of Kingston responded

We're really happy you enjoy working with Susan and that our convenient accommodations have been so helpful to you, Hariet! Thank you for continuing to choose Lia Honda. We'll see you at your next appointment!

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