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Lia Honda of Kingston

Kingston, NY

4.9
974 Reviews

743 E Chester St

Kingston, NY

12401

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Showing 974 reviews

September 13, 2023

Sue Kelly made a quick appointment for me when I had problems with my heat shield. She and the team were able to repair and reattach the heat shield rather than having to replace it. The service was qui More

by hudsonsailor27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly
Sep 14, 2023 -

Lia Honda of Kingston responded

We're delighted to hear that! Thank you for letting us know how pleased you were with Susan's assistance during your vehicle's heat shield repair. We wish you the safest of travels until we may be of service to you again!

September 13, 2023

Susan Kelly is the best. She is so courteous, kind, and professional. She works extremely hard to please the customer and to provide them with top notch service. She is pheno More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly
Sep 14, 2023 -

Lia Honda of Kingston responded

Thank you for your kind review, John! We truly appreciate your continued business, and we're so pleased Susan has always taken such great care of you and your vehicle. Thank you for making Lia Honda your #1 choice for automotive service!

September 12, 2023

My experience at Lia Honda was very positive. Franco Hernandez-Engracia was my service rep . He was very knowledgeable, explained everything to me,including service needs that will come up in nea More

by johnhenry28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly, Franko Hernandez-Engracia
Sep 13, 2023 -

Lia Honda of Kingston responded

Thanks for letting us know how satisfied you were with Franko's assistance, John! We're glad he provided you with his utmost support and insight at this visit. We graciously look forward to making your next appointment just as outstanding!

September 08, 2023

Sue Kelly is professional, knowledgeable and welcoming. I am always treated with respect and in a timely manner. I recommend Lia of Kingston due to the service I receive to my friends and family. Also kudo More

by Yeisha4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly, John O'donnell, Jared Stoutenburg
Sep 12, 2023 -

Lia Honda of Kingston responded

Yeisha4, thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Sue and John handled your visit with great care and diligence. We hope to ensure the same circumstances at your next appointment!

September 06, 2023

I needed a repair on my Honda Ridgeline. and called several dealers. Lia Honda was the only one that could get it done the next day. Franko Hernandez-Engracia was super helpful scheduling and More

by msay01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franko Hernandez-Engracia
Sep 06, 2023 -

Lia Honda of Kingston responded

Great! Thanks for stopping by to recognize Franko's excellence by sharing your stellar review. Nothing means more to us than your complete satisfaction, so we're happy Franko handled your Ridgeline's needs with a sense of urgency and diligence. We wish you the safest of travels until we may assist you again!

August 31, 2023

I have my new 2024 CRV. For almost a week. Dylan Welch was my salesperson. He was very knowledgeable and answered most of my questions. I have been buying my cars at Honda More

by ldowning48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Welch, John O'donnell, Robert Munson
Aug 31, 2023 -

Lia Honda of Kingston responded

Excellent! Thank you for the 5-star review of Dylan and Robert. We truly appreciate your continued business and we're delighted you enjoyed working with Dylan to close the deal on your new CR-V. Congratulations! We wish you happy travels until we see you at your next service appointment!

Aug 31, 2023 -

ldowning48 responded

Thank you again. Dylan and Robert

August 26, 2023

Salesman Darien Mccargo was an excellent communicator and patient with our questions. Exceeded our expectations. More

by ppcsdbrunor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darian McCargo, Robert Munson
Aug 28, 2023 -

Lia Honda of Kingston responded

Thank you for your lovely feedback on Darian! We're delighted your dealership experience was a great success thanks to Darian's expertise and support. Congratulations on the new Honda! We wish your family all the best in their upcoming travels, from all of us at Lia Honda!

August 26, 2023

Franko Hernandez-Engracia was courteous and efficient. He got our tires approved and changed quickly. We were in and out in no time. 5 stars. Best service advisors here at Lia More

by ypk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James , Jared Stoutenburg, Franko Hernandez-Engracia
Aug 28, 2023 -

Lia Honda of Kingston responded

Thank you for taking a moment to give credit to Franko for ensuring a valuable and efficient service visit. Your satisfaction means the world to us. We look forward to working with you again!

August 24, 2023

Robert Munson was on point and no pressure to purchase additional services but gave great recommendations to have the service done at the service visit. Very confident with Robert Munson as service advis More

by anibal393
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munson
Aug 25, 2023 -

Lia Honda of Kingston responded

Thank you for your lovely feedback, Anibal393! Nothing means more to us than your total satisfaction, so we're glad Robert made sure you and your vehicle were well taken care of at this visit. We'll see you at your next appointment!

August 23, 2023

Excellent service. Work is always completed on time. My service advisor Robert Munson is terrific. He is very knowledgeable and patiently answers all my questions. More

by jnwhitely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munson
Aug 23, 2023 -

Lia Honda of Kingston responded

Thanks for letting us know how satisfied you have been with Robert's assistance! Your satisfaction is the reason behind everything we do, so we're glad Robert always takes excellent care of you and your Honda. We'll see you at your next appointment!

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