Lia Honda Williamsville
Williamsville, NY
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Good and reliable service. Good time management too. Thank you for the good service. The information provided was also helpful so I know more about the vehicle. I probably will come back often and also Thank you for the good service. The information provided was also helpful so I know more about the vehicle. I probably will come back often and also would recommend you to others. All my questions were answered. More
This is the third Honda Civic I have purchased from Lia and have been very happy with all of them. Last week, I purchased a new one from Antoine. He listened to me, was helpful, courteous and friendly. and have been very happy with all of them. Last week, I purchased a new one from Antoine. He listened to me, was helpful, courteous and friendly. I went back to Lia because of the great service dept. they have. Jerry, the service manager and Brad, the mechanic have been great -- never talked down to a woman, explained in detail what needed to be done and why and then carried it out in an efficient manner. Thanks to all! More
My husband and I were interested in a new Honda. We chose Lia Honda of Williamsville because they had a great display and presentation at the Buffalo Auto show, they have a good performance rating and chose Lia Honda of Williamsville because they had a great display and presentation at the Buffalo Auto show, they have a good performance rating and they have a large inventory. We have been very pleased with the friendliness of the staff in the showroom, especially our salesman, Steve Celano. He is very knowledgeable, courteous and helpful without being arrogant or insistent. We felt we received a fair price for our trade. The showroom is clean with nice displays. There a waiting room with a play area for children. I like being able to schedule service on the internet. We're looking forward to great service. More
In at 8am out by 9:30am--friendly, great customer service. Took care of the problem and discussed needed maintenance options without pressure or attitude. I have dealt with this service manager befo service. Took care of the problem and discussed needed maintenance options without pressure or attitude. I have dealt with this service manager before and have always felt confident and trusting. Love my CRV--waited 10 years to buy it. More
Michael and Ralph take great care of me and my CRV. They both are friendly, know me by sight, are courteous and make recommendations to keep me safe in my Honda. I love the fact that the same team work on m both are friendly, know me by sight, are courteous and make recommendations to keep me safe in my Honda. I love the fact that the same team work on my vehicle each time I come in. Thanks guys! More
We started with Internet pricing search and after talking with the dealership and other local dealers, Lia Honda had the best price and were the most straight forward and friendly dealership, right from the with the dealership and other local dealers, Lia Honda had the best price and were the most straight forward and friendly dealership, right from the start-internet, phone and in person, will definiately return to purchase another Honda with them. Thank You Lia Honda! More
What a great experience. We have never liked car shopping, but this dealer makes us want to buy another car right away. Great staff, very knowledgeable, and easy to work with. You also cannot beat shopping, but this dealer makes us want to buy another car right away. Great staff, very knowledgeable, and easy to work with. You also cannot beat the price. We will be back, and we have referred family and friends as well. More
The purchase of my new truck was no hassle,right to the point. Leslie was very honest and no nonsense. Everyone that I spoke with during the process was very friendly and knowledgeable.They respected what point. Leslie was very honest and no nonsense. Everyone that I spoke with during the process was very friendly and knowledgeable.They respected what I wanted and did not persist with things I didnt want. I had a pleasant experience. More
This is my first Honda (I purchased a 2010 CRV) and my first visit for service; I went to the dealer for an oil change/tire rotation. From the telephone call to make the service appointment to the final first visit for service; I went to the dealer for an oil change/tire rotation. From the telephone call to make the service appointment to the final "thank you" for your business, I had a great experience. I dealt with one individual, Mike Wright, who was very professional the entire time. I was able to get an appointment within one week of my telephone call. I was greeted promptly when I arrived, and my service was completed within one hour. I have to admit that my car was not very clean (from all the winter weather we had been having) and much to my surprise, Mike came to ask me if it would be ok to keep my car a bit longer because he wanted to wash my car! I was absolutely thrilled! This was a wonderful surprise and a perfect example of going beyond! When the service was complete, Mike explained what had been done, handled the payment transaction, and walked me to my shining clean car! This is the best service I have ever received at a car dealer. I would highly recommend Lia Honda of Williamsville. More
The dealership identified some optional services that were recommended, but not required. They were not pushy in saying those additional items were required. The service area and waiting room are extrem were recommended, but not required. They were not pushy in saying those additional items were required. The service area and waiting room are extremely clean and comfortable if you need to wait. They also have a courtsey shuttle if you need a ride while they work on your vehicle. Thank you Lia! More