
Lia Honda Williamsville
Williamsville, NY
Filter Reviews by Keyword
By Type
Showing 1,021 reviews
We decided to consider a Honda CR-V as our next car after reviewing the ratings on Edmunds and Consumer Reports for compact SUV's. After seeing and driving the CR-V we decided the Honda would be the car for reviewing the ratings on Edmunds and Consumer Reports for compact SUV's. After seeing and driving the CR-V we decided the Honda would be the car for us if the deal was right. Lia Honda gave us a great deal and I look forward to doing business with them in the future. More
there was an issue with the license plates - entirely my fault- however, the salesman and the customer service rep went over and above to settle the issue. Also, as soon as I requested a quote on line, I re fault- however, the salesman and the customer service rep went over and above to settle the issue. Also, as soon as I requested a quote on line, I received a call from the dealer - very fast response time! More
The salesman was very helpful. He explained the features and helped us to make our choice. The car we were interested in was to come in that afternoon. We were completing the deal and the car was delivere and helped us to make our choice. The car we were interested in was to come in that afternoon. We were completing the deal and the car was delivered. The trade covered our auto loan on the trade which pleased us very much. We got the rate we were looking for on the new purchase which made our payments lower. All in all we were very satisfied. We were able to drive the new car home in a couple hours. More
One word to describe my experience - AMAZING! I have been browsing online and going to dealerships for a few months now until I finally found the car I've been searching for, about a week ago. Let’s start browsing online and going to dealerships for a few months now until I finally found the car I've been searching for, about a week ago. Let’s start with the best part (other than the car of course) – our sales guy, Don Kassidy. As we walked onto the lot he greeted us with a big smile and warm welcome. I was shady about dealerships - it was new to me, and all of the ones I visited prior to Lia were pushy about cars they had in their inventory that I wasn’t interested in at all. Let’s just say Don made it easy. He let us test drive the one I spotted right away, and gave us all of the information up front – along with some ice cream and lemonade for my fiancé and I. He was patient with unpreventable timing restrictions I had, and also with ALL of my questions that came up throughout the week before I made the decision to buy. I never waited for a response from Don, he was always there. Whenever I called he answered right away, even on his own time. When we closed the deal he was still as friendly/fun/easy-going/knowledgeable/courteous/patient (should I continue? ?) - as when we walked onto the lot. I’m happy that he was the person to help us from day one, and everything worked out smoother than I could imagine. I am now one happy owner of one HOT Honda Civic! This was my first purchase at a dealership and I'm so glad that I went with Lia. Their customer service is astounding, the dealership is crisp and clean, and the dog, Emma, is adorable and puts a smile on your face every time she walks by! I admit it, I’m a “research-a-holic”, and at the end of the day I really feel that Lia has the best price and best service around. The customer service that was given made me so prepared and so comfortable throughout this entire process. Thank you Lia & THANK YOU DON!! You have my business for good, and I will happily refer any of my car-buying buddies to you!! -Lisa More
We went into the dealership figuring they were not going to have anything we wanted. I was suprised to get the most friendly saleperson (much better than other dealers) and he found us the perfect car for to have anything we wanted. I was suprised to get the most friendly saleperson (much better than other dealers) and he found us the perfect car for our needs. I would recomend this salesperson and dealership to anyone. More
I was undecided between a Toyota Rav 4 and the Honda CRV. I went to another dealership first and drove the Toyota. My experience was horrible!!!!! The salesman was unfriendly, rude, and had to be paged 4 I went to another dealership first and drove the Toyota. My experience was horrible!!!!! The salesman was unfriendly, rude, and had to be paged 4 times before I even drove the car. When I returned the car he was paged 2 more times before I walked out. As I left he was chatting with a group of other salesmen. Completely disgusted and convinced my car buying adventure was done for the day, my girlfriend talked me into going to Lia HOnda. It was like I walked into heaven!!! From walking in the building to driving away with my new HOnda CRV I was treated with kindness and respect from everyone in the building!!! Everyone was knowledgeable and friendly. What a wonderful experience!!!!! Love, Love, Love Lia HOnda!!!! Thank you Mr. Llamas & the whole staff, especially Emma! I thank you all! More
We were very pleased with the prompt attention we received as soon as we walked in the door. We found the vehicle we wanted and we received good trade-in value for our old automobile. The salesman received as soon as we walked in the door. We found the vehicle we wanted and we received good trade-in value for our old automobile. The salesman was informative and not pushy. The whole process of buying a new car was enjoyable and without difficulty. We had the whole deal done with just two visits to the dealership. Thank you. More
Antoine and the entire Lia staff were very helpful in providing me with the information needed to make the Odyssey my minivan of choice. Lia provides Total Customer Satisfaction and Value. providing me with the information needed to make the Odyssey my minivan of choice. Lia provides Total Customer Satisfaction and Value. More
Mike Taylor is a patient, extremely knowledgeable,friendly person that was a pleasure to work with. Lia is lucky to have him. We expect the same care from their service department. knowledgeable,friendly person that was a pleasure to work with. Lia is lucky to have him. We expect the same care from their service department. More