Lia Honda Williamsville

This is our second time dealing with Lia Honda and the experience was great both times. Mike taylor was fantastic to work with. We went back to Lia because of Mike and the service we received on our previ experience was great both times. Mike taylor was fantastic to work with. We went back to Lia because of Mike and the service we received on our previous Honda. The time spent purchasing our new CRV was stress free and the coffee and popcorn added just the right touch. I highly reccommend this dealership. More

I brought my car in for service a couple of weeks back and I was still having problems with it once I picked it up. I called the dealership and they were able to get me back in and after hours of diagnos and I was still having problems with it once I picked it up. I called the dealership and they were able to get me back in and after hours of diagnostic testing they were able to pin point the problem. The tech working on my car, Brad, said that he had never seen that problem before and he finally figured it out. He kept me in the loop the entire time that he was working on my car. He explained everything that he found and everything that he was going to do to repair my car right down to the exact cost so that I wasn't surprised when I got my final bill. I was met by Jerry when I came into the dealership to pick up my car and explained the bill to me. As usual checking out went smooth. I always appreciate the kindness I receive when I service my car at this dealership. More

Excellent customer service! This is the third vehicle we have bought from Lia and have always been happy with the service and staff. From the point of sale to the service appointments, I trust the individua have bought from Lia and have always been happy with the service and staff. From the point of sale to the service appointments, I trust the individuals that work there and will continue to return to this dealership. More

Everything about the experience this morning was great. I talked with the tech about getting tire wear on all four tires. He gave a price for four new tires and told me about a price match if I could find a talked with the tech about getting tire wear on all four tires. He gave a price for four new tires and told me about a price match if I could find a better price. He also recommended to can an alignment if I can four new tires. More

Lia Honda truly ranks as the best car buying experience so far for me and I have purchased 8 cars in my life. I spent the last 4 months looking for the best "deal" possible and walked away from a few. Our so far for me and I have purchased 8 cars in my life. I spent the last 4 months looking for the best "deal" possible and walked away from a few. Our salesman was very pleasant and impressionable. There was no pressure during price negotiations. Our salesman was always respectful and we only dealt with him. I wasn't multi-teamed (as in other dealerships experiences) by an another sales associate, sales manager, or even finance manager that I was getting the best possible price. We agreed on a price in less than 5 minutes and I believed (most importantly) that I received the best possible price. I couldn't realistically have asked for a better experience! More

Mike Taylor was wonderful in helping me find the right car for me. I went back to Mike after my first purchase there in 2007. I was going through a very difficult time-middle of a divorce- and this was car for me. I went back to Mike after my first purchase there in 2007. I was going through a very difficult time-middle of a divorce- and this was first big purchase on my own. Mike was very patient with me--walked me through the process and for that i am very grateful. I love my new HOnda Civic!!!! More

The salesperson, Lesli, was excellent. I am very happy with the service that I received when I went in to pick up my new car earlier today. Lesli had taken the time to show me the features inside the with the service that I received when I went in to pick up my new car earlier today. Lesli had taken the time to show me the features inside the vehicle and I am grateful for her assistance and cheerful disposition. Have a nice day. More

I bought my used 2003 Honda Odyssey at Lia Honda in 2005 and have returned for service exclusively ever since. Why? Because I can rely on great service, prompt attention to recalls, performance issues and and have returned for service exclusively ever since. Why? Because I can rely on great service, prompt attention to recalls, performance issues and warranty work. They keep at every maintainance or service problem until everything is right. Their price is competitive and I know the work and parts are just right. I have over 200,000 miles and going strong. The service manager, Dave, is hands on and Jerry is the best service manager I have ever had in terms of knowledge and dedication to my satisfaction. Brad, usually my technition, is solid and can deal with any problem that might come up. I wouldn't go anywhere else for my Honda service...why would I? Joe, the guy who gets us back home or to work and will pick us up, is great too, and always willing to accommodate. More

We just bought the car and so far everything is great. The whole staff did an outstanding job. The salesman went over the important features of the car along with the safety features. The sale went great The whole staff did an outstanding job. The salesman went over the important features of the car along with the safety features. The sale went great and we received a better deal than we were expecting. More

I went for a break check, I hear a grinding noise and wanted to have it checked out. I made an appointment for 10:45. When I arrived I was greeted and then was asked to wait in the lounge. When the gu wanted to have it checked out. I made an appointment for 10:45. When I arrived I was greeted and then was asked to wait in the lounge. When the guy came out who was working on my car, he brought be back into the service area and showed me my car, with no tires. He showed me that my breaks were fine but the "lubrication" between the sliders was dry. He suggested that I have lubrication placed in-between these sliders. Then when I told him it was okay to do that he proceeded to tell me that if I did not get four new tires my car would not pass inspection, then I proceeded to tell him that I just got 1 new tire last June. He looked like I was lying and then said "well then just get three new tires". I told him I wasn't worried about that right now. I waited 2 hours for my car to be finished when I was told it would only take an hour. On top of that I was charged over $200!!!!! I then showed Michael Wright my coupons and he said that they would not work. When I read the coupon it said it was for LUBRICATION BETWEEN THE SLIDERS!!! I was so angry at this time I just wanted to get out of the place. I asked Michael for an estimation for how much it would cost for 3 new tires, he provided me with a piece of paper that said it would cost me $660!! I then told him how they sold me a new tire for $120, and did not charge me for alignement as well as a tire roation. Now on this new estimation it was charging me over $100s for both of those, and then on top of that $500 for 3 new tires. When I called the other Honda Dealer, Ray Laks I was told that LIA Honda over charged me for everthing. I WILL NEVER GO BACK THERE AGAIN! JUST BECAUSE I WAS A GIRL I WAS OVERLOOKED BECAUSE I DID NOT KNOW ANYTHING ABOUT CARS. More