Lia Honda Williamsville

I am completely satisfied with Lia Honda. I have bought/leased cars there in the past. This most recent one is our fourth car, and also the fourth car we purchased from the same salesperson, Mike T bought/leased cars there in the past. This most recent one is our fourth car, and also the fourth car we purchased from the same salesperson, Mike Taylor. He is just tremendous. Here was the thing: my old car, which really wasn't that old, a lease, about to mature in October, was going to need tires. I have to drive alot for my work, which takes me all over the state of New York. I called Mike and asked his opinion as to what he thought I should do. Busy with a customer, he promised to get right back to me. He returned the call within the hour. I thought he was going to point me in the direction of places to buy tires at a reduced rate. But I was mistaken. Mike had taken the time to research my situation and put together, with his managers, a completely new lease on a 2012 Honda Accord. So, for the money I was prepared to pay for tires, Mike switched me to a completely new car. I am pretty sure, this was the easiest sale I have ever had in all my car buying experience. More

Doing business with Lia Honda was a genuinely enjoyable experience. My salesperson Will never pressured me to buy anything, he answered all my questions and made the entire transaction a stress-free one. experience. My salesperson Will never pressured me to buy anything, he answered all my questions and made the entire transaction a stress-free one. Most importantly, when I pointed out to him (after taking a test-drive) four relatively minor things on the vehicle that I wanted taken care of, he never blinked and had them done without my having to ask again... which is excellent service. That attention to detail is exactly the kind of thing that is important to customers, builds loyalty and will keep me coming back. My interactions with other people throughout the process at the dealership were just as positive. I definitely got the impression that Lia's reputation is important to them. As a result of all of these factors, I highly recommend Lia Honda. More

I am very happy with Lia Honda and the service I receive there. I have been going for years largely because of my salesmen who has always had by concerns in mind. My car is new, a 2012 Civic, which I boug there. I have been going for years largely because of my salesmen who has always had by concerns in mind. My car is new, a 2012 Civic, which I bought a while ago and on this day I brought it in to have my oil changed. My salesmen, Mike, was just finishing with other customers when he noticed my waiting in the lounge for my car. When he was done he came over to say hello, asked how I was doing, and asked if everything was alright with the car. Everything was fine. But then we started talking about some of the other things going on around the dealer. One of those things, which really surprised me, was Mike's artwork. Mike is an artist. His works, these large beautiful paintings, are hung around the dealership walls. There has to be more than ten of them. I was very impressed by this. It adds a nice touch the atmosphere of the dealership. I like this dealership because they always have wonderful things going on. It is genuinely fun to be there! More

I purchased my first Honda yesterday (CRV). I worked with William Litton. He was helpful, knowledgable and kept me up to date on the status of my delivery date. I would highly recommend Lia Honda and William William Litton. He was helpful, knowledgable and kept me up to date on the status of my delivery date. I would highly recommend Lia Honda and William. It was a wonderful car buying experience. PS. They gave me flowers when I signed the deal and again at delivery. Wow! I love my CRV and I love Lia. More

I went in to take my aunt to buy a car Norman was so professional & informative that I'm ging back this week to pick up a car kself plus I sent to co-workers to ym he really made our experience relaxing professional & informative that I'm ging back this week to pick up a car kself plus I sent to co-workers to ym he really made our experience relaxing & wounderful & he kept telling us if we are not 100% happy he doesn't want to forces a car on us we are both extremely happy & we eove off the lot happy & stylish in our new car More

I had a wonderful experience recently in buying a new vehicle from this dealership. Very friendly sales staff and excellent customer services. My financing was also arranged by the dealership which was d vehicle from this dealership. Very friendly sales staff and excellent customer services. My financing was also arranged by the dealership which was done in a very professional and efficient manner. More

I had been shopping to replace my 2005 Honda Civic LX special Edition. This dealeship offered the best trade on my car. In addition Jordan, the sales person was exceptional. He was very personalable a special Edition. This dealeship offered the best trade on my car. In addition Jordan, the sales person was exceptional. He was very personalable and helpful with answering questions - seemed very honest and respectable. More

The sales people were friendly and it was a very relaxed The sales people were friendly and it was a very relaxed buying experience. any questions I had were explained to me completely and William Litton wo The sales people were friendly and it was a very relaxed buying experience. any questions I had were explained to me completely and William Litton worked to help me get the car and payments down to a point where I could afford them. as this is my first car buying experience it was a good one. More

Dave Hoffman is a great person to work with, very friendly, problem solver, and customer satisfaction oriented. Prior working with him, I had some bad experience at this dealership, and the only reas friendly, problem solver, and customer satisfaction oriented. Prior working with him, I had some bad experience at this dealership, and the only reason for me to visit this dealership again, is Dave Hoffman. He makes things easy for the customers, and he doesn't hesitate to do some of the service work himself, which is unusual for a Service Manager in these days. From what I observed during my visit to Lia Honda dealership, is that Dave is highly respected by his crew members, and after few discussions had with his crew members (which are happy to work for him) I understand that Dave earned this respect, and did not demand it as other people in the leadership positions. In my opinion, Dave Hoffman is a good example of an ideal person to represent the HONDA brand name. Thank you, Remzi Serif 2010-CRV owner 160 Tristan Ln Williamsville, NY, 14221 716 601 4948 More

It was a very nice and pleasant experience returning my leased Honda Accord and buying my new Honda Crosstour car and the saleperson did a wonderful job explaining everything and answering all my questions leased Honda Accord and buying my new Honda Crosstour car and the saleperson did a wonderful job explaining everything and answering all my questions. More