Lia Honda Williamsville

Don really "went the extra mile" for us. He made sure we got everything we wanted in the car. It is exactly what we were hoping for. made sure we got everything we wanted in the car. It is exactly what we were hoping for. More

As this was my first experience purchasing a car, I was looking for a dealer that would treat me with respect and understanding of the situation. I went to a few Honda dealers before going to Lia Honda and looking for a dealer that would treat me with respect and understanding of the situation. I went to a few Honda dealers before going to Lia Honda and was not impressed with the other dealer's level of service. When I walked in the door at Lia, Joe Canastraro greeted me and was the nicest salesman I've spoke to. Many of the other dealers were very pushy about price or features. Joe understood what type of vehicle I was searching for and never pushed me to purchase, which made me feel extremely comfortable. Ultimately, Joe's level of service and commitment to helping me purchase a car (stayed 2 1/2 hours after his shift ended to finalize our deal), led to my vehicle purchase at Lia Honda. Lindy Petrishin was also very helpful with some of the paperwork! More

Michael Wright is an excellent service advisor. He always treats me with respect. When he makes recommendations for service that I should consider, he always qualifies whether is it absolutely necess always treats me with respect. When he makes recommendations for service that I should consider, he always qualifies whether is it absolutely necessary, probably a good idea, or optional. Over the years of dealing with Mike, I have come to trust his judgment and respect his opinion. I would highly recommend Lia Honda and Michael Wright. Thank you for always being there for me. More

we had a great experience, very impressed, will pass info. along to friends and co-workers. Everyone was really friendly and we love the car we bought. we feel confident with our purchase and look for info. along to friends and co-workers. Everyone was really friendly and we love the car we bought. we feel confident with our purchase and look forward to having a rrelationship with a new car dealer More

William Litton was a pleasure to work with. We were given excellent service and he took the time to really go over the Honda Pilot LX with us. We felt it was meant to be, as we had been looking at car given excellent service and he took the time to really go over the Honda Pilot LX with us. We felt it was meant to be, as we had been looking at cars for weeks, walked into Lia Honda and between Will and Rob Greenwood, they made this deal happen for us. We were pleased with the price of the car and the wonderful price we got on our trade in. We will be coming back to Lia Honda again! Thanks, Laura & Derek Brann More

I had the most terrible experience with service here that is so absurd, anyone who reads this should take heed and avoid this dealer at all costs. i took my 2009 honda fit in for a lost motion spring recall. is so absurd, anyone who reads this should take heed and avoid this dealer at all costs. i took my 2009 honda fit in for a lost motion spring recall. first when doing the maintenance, they broke the windshield. then, the engine light came on, and the car was towed back. a full week later i picked up the car again, and it ran horribly. even after all this time, and the errors, no quality check was done. it was obvious almost immediately that the car was screwed up. it spend another week there and was returned and ran well (24 total elapsed days). the dealer admitted that the windshield and both engine malfunctions were the result of their errors. now the cowl is out if place and broken due to the shoddy windshield repair, and it leaks oil as well, presumably from the shoddy recall work, rework and re-rework. they effectively ruined my car, which never had a single problem before this service (30K miles). avoid at all costs, at least for service. More

This is the third car I have purchased from Lia Honda and from the same salesman. Excellent service and treatment. I highly recommend this salesman and this dealership. from the same salesman. Excellent service and treatment. I highly recommend this salesman and this dealership. More

It was a pleasure doing business with Shawn and we couldn't be more pleased with our CRV. I would definately recommend Lia Honda to anyone looking to lease or buy a vehicle! couldn't be more pleased with our CRV. I would definately recommend Lia Honda to anyone looking to lease or buy a vehicle! More

I leased a 2011 Honda Fit sport - I absolutely love it! This is the greatest car I have ever owned, and the customer service at Lia was great. It was quick and painless to get my new vehicle. Working with This is the greatest car I have ever owned, and the customer service at Lia was great. It was quick and painless to get my new vehicle. Working with Rob Greenwood made me feel like I got the best deal on the car I wanted. The customer service since I have had my vehicle has been equally good. The atmosphere in the dealership is friendly and outgoing. I would recommend this experience for anyone looking in to leasing or purchasing a Honda. More

Great personal service. Impressed by level of professionalism and knowledge of product. He made the whole experience comfortable and fun. I now have a beautiful new car thanks to Antoine. I appr professionalism and knowledge of product. He made the whole experience comfortable and fun. I now have a beautiful new car thanks to Antoine. I appreciated his help so very much. He's my "go to guy" from now on. If anyone I know is buying a Honda I will recommend Antoine at Lia Honda. I feel like I made a new friend while making a very important purchase. More