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Lia Honda Williamsville

Williamsville, NY

4.9
986 Reviews

4891 Transit Rd

Williamsville, NY

14221

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Showing 986 reviews

October 18, 2023

Mark Banas was very helpful. I use a walker to navigate & he was very kind & pleasant & informative I might add that he explained the why & the when of the vehicle lubrication. More

by oureaglesnest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Banas II
Oct 18, 2023 -

Lia Honda Williamsville responded

Don, thank you for recognizing Mark's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time he and the Lia Honda team may serve you and your wife.

October 17, 2023

Lia Honda is a very efficient dealership. Lourie Bruner is very knowledgeable about the service dept. I have worked with Lourie for all my Honda service appts. She makes sure my car is back t More

by judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourie Bruner
Oct 18, 2023 -

Lia Honda Williamsville responded

Judy, thanks for the fantastic review of Lourie! Lourie is the consummate advocate for our guests, and we're pleased she has always taken exceptional care of you and your vehicle. Thank you for continuing to choose Lia Honda!

October 14, 2023

Very pleasurable experience at Lia Honda. I was having my car serviced and ended up buying a new one! I felt no pressure. Salesman Antoine Ibrahim was honest and sincere. He made sure I under More

by judy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antoun Ibrahim, Lourie Bruner
Oct 17, 2023 -

Lia Honda Williamsville responded

Congratulations on your new Honda, Judy! We're thrilled you enjoyed a pleasant and supportive buying experience with Antoun, and we appreciate your lovely feedback. We wish many happy travels to you in your new ride, from all of us at Lia Honda!

October 12, 2023

Lourie Bruner has helped me with my service appointments for many years. She is always helpful, thoughtful, knowledgeable and super friendly. I always am very satisfied with the advice she gives to me and More

by Rvhartmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antoun Ibrahim, Lourie Bruner
Oct 13, 2023 -

Lia Honda Williamsville responded

Thank you, Rvhartmann! We're pleased you had another great service experience with us, and that Lourie made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

October 12, 2023

Lourie was wonderful! Got me in and out efficiently and fixed several issues. Thanks for the great service! 😁 More

by krisganzee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourie Bruner
Oct 12, 2023 -

Lia Honda Williamsville responded

Thank you for recognizing Lourie's excellence by sharing your 5-star review! We're certain she'll be honored by your kind words, and we hope you won't hesitate to call the next time she and the Lia Honda team may serve you. Safe travels until then!

October 05, 2023

Always have had excellent service at the dealership. Lourie Burner always is friendly and helpful when I bring my car in. More

by mnek123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourie Bruner
Oct 10, 2023 -

Lia Honda Williamsville responded

Thank you for telling us why you like working with Lourie! Your satisfaction means the world to us, and we're pleased she continues to be a reliable resource for your service needs. We look forward to ensuring the same high quality service at your next appointment!

October 02, 2023

Have been a Lia customer for many, many years. From purchasing a car to having service on said car, the staff has always been professional, courteous and always willing to answer questions. More

by kcann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Banas II, Michael Witmer
Oct 03, 2023 -

Lia Honda Williamsville responded

Thank you for your wonderful review! We are honored by your continued business, and we are delighted that our team could consistently provide you with the A+ service that you deserve. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if you ever have any further questions or concerns.

September 27, 2023

Yes, Antoine Ibrahim was very helpful and put up with my crazy idea for the right color of my truck! Your dealer ship is so short of new cars and trucks! I know it is not an easy thing to fix! He put up wi More

by COMBO5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antoun Ibrahim, Jacqueline Andrusz, Trevor Campbell
Sep 28, 2023 -

Lia Honda Williamsville responded

That's great! Thanks so much for your positive feedback. We're delighted Antoun handled your wishes and needs with the utmost advocacy and grace. Despite the gray hairs, we graciously look forward to working with you again some day!

September 25, 2023

Friendly, accommodating always go over and above to make buying a new vehicle the BEST!!!! More

by Marleah Re
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacqueline Andrusz
Sep 26, 2023 -

Lia Honda Williamsville responded

Terrific! Thanks so much for your thoughtful feedback, Marleah. We're glad our sales team took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!

September 22, 2023

Always meets expectations and goes above and beyond. I have bought cars here along with using the service department. More

by nickypp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourie Bruner, Martha Sobieraj, Jeffrey Soroka, Mark Banas II, Michael Witmer, Neil Tata, Paige Buczynski
Sep 22, 2023 -

Lia Honda Williamsville responded

Thank you for the honor of serving you over the years, Nicky! We're pleased you continue to receive the best care and guidance from our amazing team each time you visit. Please don't hesitate to get in touch when the Lia Honda team can assist you again. It's always our pleasure!

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