Lia Honda Williamsville

Friendly,great to deal with. Answered all question to the point. Knowledgeable of what was being purchased. Courteous. Listen to all questions. Always busines like. Good sales person, not pushy. Took his t point. Knowledgeable of what was being purchased. Courteous. Listen to all questions. Always busines like. Good sales person, not pushy. Took his time to explaine all parts of the car. More

Lia Honda is a friendly, helpful place to buy and service a car because they are open and honest. The salesman carefully explain all aspects of the sale agreement. a car because they are open and honest. The salesman carefully explain all aspects of the sale agreement. More

WAS A WONDERFUL EXPERIENCE. BILL LLAMAS WAS VERY PROFESSIONAL AND CUSTOMER=ORIENTED. I WOULD NOT HAVE BOUGHT THIS HONDA IF NOT FOR HIM. THIS DEALERSHIP WAS THE BEST IN WESTERN NEW YORK FOR AVAILABI PROFESSIONAL AND CUSTOMER=ORIENTED. I WOULD NOT HAVE BOUGHT THIS HONDA IF NOT FOR HIM. THIS DEALERSHIP WAS THE BEST IN WESTERN NEW YORK FOR AVAILABILITY AND PROFESSIONALISM. AFTER THE VERY BAD EXPERIENCE WE HAD IN 2005 WHEN WE BOUGHT OUR FIRST CRV FROM LIA HONDA, BILL AND HIS SALES MANAGER MADE US WANT TO BUY OUR 2012 HONDA FROM THEM. THE HONDA CRV WAS FAR SUPERIOR FOR OUR NEEDS TO THE MAZDA-5, NISSAN ROUGE, TOYOTA RAV-4, AND THE KIA BECAUSE WE TRIED THEM ALL, AND MUCH PREFERRED THE HONDA. SINCE WE BROUGHT THIS CRV HOME, MY WIFE HAS FALLEN IN LOVE WITH IT. More

the service was good. the dealership was very clean. they acted very professional and tookm care of my wife and myself. I would recommend the dealership to any friends. Tbhe car was delivered clean and they acted very professional and tookm care of my wife and myself. I would recommend the dealership to any friends. Tbhe car was delivered clean and they took the time to explain the care to us, More

This was a stress free buying experience. From the second you walk into the showroom you know Lia’s commitment to customer satisfaction. Our salesman, David Hoeflich, gave us a multitude of reasons w second you walk into the showroom you know Lia’s commitment to customer satisfaction. Our salesman, David Hoeflich, gave us a multitude of reasons why we needed to buy a CRV, yet we never felt the awful pressure you can experience at other dealerships. He was extremely knowledgeable, personable and willing to work with us. We are very pleased with the final price and the interest rate. David even came in to meet us, after having surgery, just to make sure our new car was ready for pickup and to familiarize us with all the bells and whistles this crossover has. The GM, Rob Greenwood, does an outstanding job making your buying environment pleasurable. His beautiful, gentle dog, Emily, could sell the cars herself, if she could talk. Ice-cream, fresh popcorn, water, coffee, lemonade, snacks, fresh flowers and shuttle service all add to the care they take to let a buyer know they are important and appreciate your business. Don’t hesitate to buy your new car from them. With that kind of atmosphere and work environment, you will feel comfortable doing business there. All that aside, the final result is that you end up with a vehicle that not only looks good and performs great, but is rated the best to buy in its class. We highly recommend them to all our friends and relatives. More

Don was wonderful to work with. He was not only professional but he also made the experience enjoyable. he is an asset to Lia Honda. This is the third automobile my family has purchased since Sep professional but he also made the experience enjoyable. he is an asset to Lia Honda. This is the third automobile my family has purchased since September 2011. It has been Don's personality that brought us back all these times and will DEFINITELY bring us back again! More

Saleman was great and has been very helpful on this purchase as well as my last purhase, I highly recomend him. Credit manager never contacted us after the initial deal was written up on 02/18/12. purchase as well as my last purhase, I highly recomend him. Credit manager never contacted us after the initial deal was written up on 02/18/12. George told us he would work to get us the best rate possible and he would contact us on 02/20 or 02/21 after he spoke with Chase and the other banks who offer auto loans. We were given an approximate payment but no firm rate. Since we had not heard anything we were in contact with Dave 02/25 regarding the car and he apologized for George not calling and said George was very busy and working hard and we would hear something when the new rates if any were announced by Honda in March. On March 2nd we received a call to come in and pick up the car without ever having been given a rate we would be contracting for on the car. We came in to close the deal with Dave and and still had not been contacted by George, while a finance contract was set to be put into place with no disclosure of the rate in advance. I expressed to Dave our disapointment with the lack of detail being shown on our behalf. He did then speak with George who came out and apologized for not following up. We then finished signing for the car and making our payment. I mentioned to Dave my surprise that i was not spoken to by the credit manager regarding the extras such as rustproofing, simonizing, insurance or rustproofing. Dave asked me if I was interested and I toldl him I would be passing. I have been dealing with Lia since 2003, this is the first vehicle purchased after 6 leases with Lia and I feel the ball was dropped. More

Overall I had a good experience at Lia Honda. However my sales reperentative was difficult to reach and whenever i called the dealership it seemed like no one knew where the person i was lookiing for was. O sales reperentative was difficult to reach and whenever i called the dealership it seemed like no one knew where the person i was lookiing for was. Other then that I LOVE my car, Having been a previous Honda owner I know that they are reliable and GREAT cars to own!!!! More

Entire team is great! Nice job Steve Cellano on the sales side. 2nd car in a row purchased from Steve and will buy more. 3rd new car from Lia of Williamsville... they're great! Also purchased a used sales side. 2nd car in a row purchased from Steve and will buy more. 3rd new car from Lia of Williamsville... they're great! Also purchased a used GMC truck... had a small issue and Lia fixed! More

MY leasing experience went smoothly.Ibrahim was very efficient, courteous and knowledgeable of the product.It was a pleasure doing business with Lia Honda.Thank you. efficient, courteous and knowledgeable of the product.It was a pleasure doing business with Lia Honda.Thank you. More