Lia Honda Williamsville

Our experience dealing with Bill was great all around from the greeting until the deal was completed. He is a very pleasant person,will recommend him to others. Norman Daniels was very helpful in providi from the greeting until the deal was completed. He is a very pleasant person,will recommend him to others. Norman Daniels was very helpful in providing info. The overall staff was great. More

Once again, fabulous service at Lia Honda! From beginning to end, Mike Taylor and the Lia staff are friendly, knowledgeable and helpful! We'll be back!! beginning to end, Mike Taylor and the Lia staff are friendly, knowledgeable and helpful! We'll be back!! More

My wife and I purchased a used Accord at Lia Honda back in Dec. of 2009. As a result of Lia taking care of something they didn’t have to regarding our purchase, we started having the Accord serviced there. in Dec. of 2009. As a result of Lia taking care of something they didn’t have to regarding our purchase, we started having the Accord serviced there. The level of service we have experienced these last 3+ years at Lia is second to none. Any issues with the Accord that have come up have been dealt with expertly, which gives us full confidence in the Service Department. Our service writer, Michael Wright, has been most helpful in dealing with us these last few years. As a result of this experience, we decided to purchase our next car there. While our Accord was being serviced for a recall item, we decided to look at new cars. Chad Smith introduced himself to us and we test drove an Insight Hybrid. It was a very nice car, but we talked it over and felt we needed something roomier. We called Chad back up and explained how our Accord EX-L had spoiled us, and asked to test drive a CR-V EX-L. We returned a few days later and Chad had one all set for us. It had all the Accord had and more. Chad walked us through all the features, explaining everything and answering all of our questions. We worked on the figures and made our purchase. I know Chad’s job is to sell cars, but we were never pressured at any time. It was totally up to us to decide what we wanted to do and when. All in all it was a very pleasant experience. We will recommend Lia Honda, and Chad Smith to all our friends. More

If you want professional service in a "no hassle" sales environment, this is the place you want to do business!!!! Dont waste your time at any other dealers. hassle" sales environment, this is the place you want to do business!!!! Dont waste your time at any other dealers. More

We've purchased two vehicles from Lia Honda in the past two years. The buying experience there makes it worth the 1 1/2 hour trip from home! Their sales, finance and service departments are the best I past two years. The buying experience there makes it worth the 1 1/2 hour trip from home! Their sales, finance and service departments are the best I've ever experienced. More

Great experience. Buying a car from Steve was easy, fun, professional, and a great deal! He was great to work with and extremely knowledgeable about the product. professional, and a great deal! He was great to work with and extremely knowledgeable about the product. More

My husband have been to Lia in Williamsville for 5 new Hondas. We are always 100% pleased with the sales and service department. The employees there always greet you with a smile and a "hello" even if you Hondas. We are always 100% pleased with the sales and service department. The employees there always greet you with a smile and a "hello" even if you are not a customer of theirs. It is a comfortable place to go and the service appointments are fairly quick. We feel that our salesman always tries to help get us the payment that we are looking for. In the service department, Mike always gets us an appointment that is convenient with our busy work schedules. He also informs us of what we will be needing at our service in the near future. I always also appreciate his help researching new tires with us for our many cars now and in the past for a price that we can afford. We will keep coming back. Excellent customer service!!! Maybe one day we will be in for a minivan!! :) Carrie and EJ Tsakiris More

Easy no hassle purchase of 2013 Accord. Internet sales rep gave me great pricing via email. Experience at the dealership was also very pleasant in negotiating trade-in of my car. I live in the Rochester rep gave me great pricing via email. Experience at the dealership was also very pleasant in negotiating trade-in of my car. I live in the Rochester area and drove to Lia Honda in Buffalo due to the great pricing which was better than any Rochester Honda dealer offered. More

I drive exra miles to Lia to get my car serviced because their service dept. is heads above my local one here in West Seneca. I always work with Gerry who is extremely friendly and doesn't mind answering al their service dept. is heads above my local one here in West Seneca. I always work with Gerry who is extremely friendly and doesn't mind answering all my questions. Their waiting room is very comfortable with complementary snacks and drinks. Free WIFI is a plus as well. I dont mind making the extra 25 minute drive because of these reasons! More

Usually when I go to a car dealer to go shopping my stomach gets in knots. There is usually the hassle of haggling to get a decent deal and then you don't know if in fact you did. This was my 4th time stomach gets in knots. There is usually the hassle of haggling to get a decent deal and then you don't know if in fact you did. This was my 4th time going to Lia Honda to get a car for a member of my family. Everyone at Lia makes you feel comfortable without any pressure to purchase. Robin Greenwood is not your typical salesman or general manager. He talks to you like he is your next door neighbor. He breaks down the stereo-typical feeling of a car salesman instantly. He listens to what you have to say, what you want and what you need. He carefully asks questions that build a relationship between you and the dealership and makes it seamless. He has a team of people that are genuinely nice, no fakes smiles here. I can't say enough about this dealership or how well they treat you. My daughter came with me this last time and she was even able to get a hot dog and ice cream while she waited with me. They even asked her if she would like seconds of ice cream. If they can make my family feel comfortable, they can make your family feel comfortable. Try them, you won't be disappointed ! More