
Lia Honda Williamsville
Williamsville, NY
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Great experience. Buying a car from Steve was easy, fun, professional, and a great deal! He was great to work with and extremely knowledgeable about the product. professional, and a great deal! He was great to work with and extremely knowledgeable about the product. More
Easy no hassle purchase of 2013 Accord. Internet sales rep gave me great pricing via email. Experience at the dealership was also very pleasant in negotiating trade-in of my car. I live in the Rochester rep gave me great pricing via email. Experience at the dealership was also very pleasant in negotiating trade-in of my car. I live in the Rochester area and drove to Lia Honda in Buffalo due to the great pricing which was better than any Rochester Honda dealer offered. More
I drive exra miles to Lia to get my car serviced because their service dept. is heads above my local one here in West Seneca. I always work with Gerry who is extremely friendly and doesn't mind answering al their service dept. is heads above my local one here in West Seneca. I always work with Gerry who is extremely friendly and doesn't mind answering all my questions. Their waiting room is very comfortable with complementary snacks and drinks. Free WIFI is a plus as well. I dont mind making the extra 25 minute drive because of these reasons! More
We've purchased two vehicles from Lia Honda in the past two years. The buying experience there makes it worth the 1 1/2 hour trip from home! Their sales, finance and service departments are the best I past two years. The buying experience there makes it worth the 1 1/2 hour trip from home! Their sales, finance and service departments are the best I've ever experienced. More
My husband have been to Lia in Williamsville for 5 new Hondas. We are always 100% pleased with the sales and service department. The employees there always greet you with a smile and a "hello" even if you Hondas. We are always 100% pleased with the sales and service department. The employees there always greet you with a smile and a "hello" even if you are not a customer of theirs. It is a comfortable place to go and the service appointments are fairly quick. We feel that our salesman always tries to help get us the payment that we are looking for. In the service department, Mike always gets us an appointment that is convenient with our busy work schedules. He also informs us of what we will be needing at our service in the near future. I always also appreciate his help researching new tires with us for our many cars now and in the past for a price that we can afford. We will keep coming back. Excellent customer service!!! Maybe one day we will be in for a minivan!! :) Carrie and EJ Tsakiris More
Usually when I go to a car dealer to go shopping my stomach gets in knots. There is usually the hassle of haggling to get a decent deal and then you don't know if in fact you did. This was my 4th time stomach gets in knots. There is usually the hassle of haggling to get a decent deal and then you don't know if in fact you did. This was my 4th time going to Lia Honda to get a car for a member of my family. Everyone at Lia makes you feel comfortable without any pressure to purchase. Robin Greenwood is not your typical salesman or general manager. He talks to you like he is your next door neighbor. He breaks down the stereo-typical feeling of a car salesman instantly. He listens to what you have to say, what you want and what you need. He carefully asks questions that build a relationship between you and the dealership and makes it seamless. He has a team of people that are genuinely nice, no fakes smiles here. I can't say enough about this dealership or how well they treat you. My daughter came with me this last time and she was even able to get a hot dog and ice cream while she waited with me. They even asked her if she would like seconds of ice cream. If they can make my family feel comfortable, they can make your family feel comfortable. Try them, you won't be disappointed ! More
I came in to test drive a CR Z and didn't really expect to be buying one so soon but the car was so great and I liked Norman's sales approach I (we) decided to go ahead and take the plunge! to be buying one so soon but the car was so great and I liked Norman's sales approach I (we) decided to go ahead and take the plunge! More
My 3 year lease was expiring and I went to this dealer to negotiate a new lease. Mike was extremely knowledgeable, patient and respectful. I was able to lease a 2013 Accord for a little more than what I am negotiate a new lease. Mike was extremely knowledgeable, patient and respectful. I was able to lease a 2013 Accord for a little more than what I am paying presently and got features that normally exist only on higher end cars. Mike took over an hour in briefing me and my husband on the operational features of this new car, in the car, so it was a hands on interactive learning experience. This was sooooo helpful. I never felt pressured. I got exactly what I wanted and was able to drive away with all paper work intact 24 hrs. after walking into the dealership. I love working with Lia Honda Williamsville! Seriously. More
I appreciated the 'laid back,' yet attentive approach at Lia Honda. I bought a used CRV, and was really pleasantly surprised with the whole experience. I shopped at Lia (10) years ago for my first car, an Lia Honda. I bought a used CRV, and was really pleasantly surprised with the whole experience. I shopped at Lia (10) years ago for my first car, and did not have a good experience. This time it was much improved. My salesman was great - William Litton. Thank you! More
I searched for a vehicle at many different dealerships, and the salesman here was very attentive without being pushy. The hot chocolate and ice cream were enjoyable. I would recommend this dealership to and the salesman here was very attentive without being pushy. The hot chocolate and ice cream were enjoyable. I would recommend this dealership to my friends. More