Lia Honda Williamsville
Williamsville, NY
Filter Reviews by Keyword
By Type
Showing 975 reviews
When it came time to shop for a new car, I was dreading the entire process. At Lia, not only did I find an excellent used vehicle at a great price, but I also had the best car buying experience anyone cou the entire process. At Lia, not only did I find an excellent used vehicle at a great price, but I also had the best car buying experience anyone could ask for. My salesman, David Hoeflich was very pleasant, straightforward and knowledgeable. He was laid back - not aggressive or pushy which I very much appreciated. Lia gave me more for my trade-in than I was expecting, and the finance department found a lower interest rate than my bank. Thank you Lia Honda, for making this entire experience so easy, fast and pleasant!! More
I had a current lease on a 2010 CR-V and was contacted by Jillian of Lia Honda to see if I was interested in upgrading to a 2012 CR-V at the same rate. Went to the dealership to discuss and she introduced m Jillian of Lia Honda to see if I was interested in upgrading to a 2012 CR-V at the same rate. Went to the dealership to discuss and she introduced me to Sales Rep. Joe Canastraro. He showed me the 2012 model and had me take it for a drive explainng all the updates and changes which are fantastic. Couldn't believe the difference from my current CR-V to the 2012 model. He also was able to get me one is a beautiful new coloe Urban Titanium. Very rich looking. Did the paperwork and a few days later I picked up my new 2012 CR-V with help from Dave in the Finance Dept. who gave me copies of all my pertinent paperwork. I was very please when I got my first Honda and am really, really pleased with my new one. Joe is a great salesman and seems very sincere and helpful with regard to answering any questions I had. Would recommend Lia Honda and Joe to anyone I hear is looking for a new car. More
I wanted to find the best lease deal for a 2012 Honda Civic. So I visited the Lia Honda internet website and set up the appointment. Working with Mike Bednasz was a great experience. He was very knowl Civic. So I visited the Lia Honda internet website and set up the appointment. Working with Mike Bednasz was a great experience. He was very knowledgeable about the car and dealership service features. I received a fair and resonable trade-in price for our 2002 Saturn. I would strongly recommend Lia Honda as your next car dealership of choice. Also I would strongly recommend working with Mike Bednasz as your saleperson. More
The experience of buying a new vehicle is never pleasant but this was a great experience professional and friendly. Would recommend to friends and family. but this was a great experience professional and friendly. Would recommend to friends and family. More
My first contact with Lia was through their website when I submitted an e-price quote which was much lower than the MSRP and no haggling to reach such a price. I had submitted a quote request from other dea I submitted an e-price quote which was much lower than the MSRP and no haggling to reach such a price. I had submitted a quote request from other dealerships, but since Lia was the only one open on Sunday, they responded first. So I went in to test drive the Civic and was very pleased with the service at Lia. They used a no-pressure tactic and only wanted to sell me what I wanted to buy. I wasn't pressured to buy bells/whistles and was not pressured in an extended warranty. After my first meeting with Will Litton, I told him I wasn't ready to buy yet and I would contact him tomorrow because I wanted to "sleep on it". The next day after other dealerships responded, Lia's deal could not be beat. During this process, Will was still not pressuring me to come in and buy. There wasn't a "you need to come in and sign before they are all gone" line. I came in at my convenience and when I was ready. Would definitely recommend Lia Honda of Williamsville. More
My husband and I had a wonderful experience at Lia Honda! Everyone working was very nice and helpful. Dave was very thorough when discussing our different options. He answered any and every question we had a Everyone working was very nice and helpful. Dave was very thorough when discussing our different options. He answered any and every question we had and made us feel comfortable throughout the "car buying" process. We were very happy with everyone we came in contact with and will be telling our friends and family what a great experience we had buying our first SUV. More
Will Litton made our buying experience very relaxed and pleasurable. We were given the facts we needed to make our decision without high pressure sales techniques. We enjoyed doing business with them. W pleasurable. We were given the facts we needed to make our decision without high pressure sales techniques. We enjoyed doing business with them. Would recommend this dealership and ask for Mr. Litton. More
The overall lease experience was positive. I was greeted promptly, provided with information on my options and was able to make an informed choice. Some aspects of the transaction took longer than anticipa promptly, provided with information on my options and was able to make an informed choice. Some aspects of the transaction took longer than anticipated (waiting for new vehicle to be detailed). It appeared that the sales associate had to deal with multiple customers at the same time. More
Very positive new-car buying experience. No gimmicks on the sale price...no games with the trade-in...just a very professional, pleasant atmosphere. I've had to return once to take care of an item on a du the sale price...no games with the trade-in...just a very professional, pleasant atmosphere. I've had to return once to take care of an item on a due bill and the service dept was just as courteous and pleasant as the sales staff. I absolutely LOVE my new 2012 Honda Odyssey! More
The folks at Lia Honda are both competent and nice, which is a special combination. I've been going there for five years, for maintenance on my 2003 Honda Element, which I purchased while living in Illinois. is a special combination. I've been going there for five years, for maintenance on my 2003 Honda Element, which I purchased while living in Illinois. As the Element was approaching its 10th birthday, I figured it was time for a change, and so I bought a new CR-V, which I think I'm going to like very much. Dave the salesman was very helpful in walking me through the various models to find the best one for me, and Dave the finance guy cleared my financing in record time. All in all, a most pleasant experience, and a happy customer. More