Lia Honda Williamsville

I was very impressed with how helpful Phil was when I got my car serviced at Lia Honda. He took the time to explain what was wrong and how it could be fixed; giving me options to chose from and recommendatio my car serviced at Lia Honda. He took the time to explain what was wrong and how it could be fixed; giving me options to chose from and recommendations for future work. His advice saved me money in the short-term. A service centre that has staff who are helpful and not trying to deceive customers for profit is a rare find. I found the staff at Lia Honda to be very helpful. I was also impressed by the amenities that made the wait more than bearable. I was able to work on my laptop, charge my cell phone, and there was ample free drinks and treats (including popcorn and ice cream!) They also offered me a ride to the mall since the work required was going to take awhile to complete. Thanks to Phil and those who worked on my Pilot. I will definitely return. More

Took my 2004 Honda in for a repair on the ignition switch. I could not put the key in. Car was towed to Lia Honda. I had the switch replaced and an oil change. They charged me 750.00 for this repair. switch. I could not put the key in. Car was towed to Lia Honda. I had the switch replaced and an oil change. They charged me 750.00 for this repair. I believe the cost of an ignition switch is about 177.00 if I was to buy it. They way over charge their customers on repairs. I will never buy another Honda. Also, I know there was a recall on some of these vehicles for the ignition switch, and if that is the case, they will get paid twice for this repair then, however I will be checking into the recall, trust me. More

Antoine is a very peronable and wonderful salesman. I have now purchased two cars from him and was pleased when I found he still was working at Lia. I found him very helpful and agreeable and he was eas have now purchased two cars from him and was pleased when I found he still was working at Lia. I found him very helpful and agreeable and he was easy to work with. More

very easy to make an appointment online; appreciate the reminders. Greeted immediately and taken ahead of schedule. Was able to enjoy popcorn while waiting. Was done within an hour. Doesn't get much better reminders. Greeted immediately and taken ahead of schedule. Was able to enjoy popcorn while waiting. Was done within an hour. Doesn't get much better than that. More

Our experience dealing with Bill was great all around from the greeting until the deal was completed. He is a very pleasant person,will recommend him to others. Norman Daniels was very helpful in providi from the greeting until the deal was completed. He is a very pleasant person,will recommend him to others. Norman Daniels was very helpful in providing info. The overall staff was great. More

Once again, fabulous service at Lia Honda! From beginning to end, Mike Taylor and the Lia staff are friendly, knowledgeable and helpful! We'll be back!! beginning to end, Mike Taylor and the Lia staff are friendly, knowledgeable and helpful! We'll be back!! More

My wife and I purchased a used Accord at Lia Honda back in Dec. of 2009. As a result of Lia taking care of something they didn’t have to regarding our purchase, we started having the Accord serviced there. in Dec. of 2009. As a result of Lia taking care of something they didn’t have to regarding our purchase, we started having the Accord serviced there. The level of service we have experienced these last 3+ years at Lia is second to none. Any issues with the Accord that have come up have been dealt with expertly, which gives us full confidence in the Service Department. Our service writer, Michael Wright, has been most helpful in dealing with us these last few years. As a result of this experience, we decided to purchase our next car there. While our Accord was being serviced for a recall item, we decided to look at new cars. Chad Smith introduced himself to us and we test drove an Insight Hybrid. It was a very nice car, but we talked it over and felt we needed something roomier. We called Chad back up and explained how our Accord EX-L had spoiled us, and asked to test drive a CR-V EX-L. We returned a few days later and Chad had one all set for us. It had all the Accord had and more. Chad walked us through all the features, explaining everything and answering all of our questions. We worked on the figures and made our purchase. I know Chad’s job is to sell cars, but we were never pressured at any time. It was totally up to us to decide what we wanted to do and when. All in all it was a very pleasant experience. We will recommend Lia Honda, and Chad Smith to all our friends. More

If you want professional service in a "no hassle" sales environment, this is the place you want to do business!!!! Dont waste your time at any other dealers. hassle" sales environment, this is the place you want to do business!!!! Dont waste your time at any other dealers. More

Great experience. Buying a car from Steve was easy, fun, professional, and a great deal! He was great to work with and extremely knowledgeable about the product. professional, and a great deal! He was great to work with and extremely knowledgeable about the product. More

Easy no hassle purchase of 2013 Accord. Internet sales rep gave me great pricing via email. Experience at the dealership was also very pleasant in negotiating trade-in of my car. I live in the Rochester rep gave me great pricing via email. Experience at the dealership was also very pleasant in negotiating trade-in of my car. I live in the Rochester area and drove to Lia Honda in Buffalo due to the great pricing which was better than any Rochester Honda dealer offered. More