Lia Honda Williamsville

Antoun is Fabulous This is our third car purchase from Antoun Ibrahim and yet again he made buying a new car easy and enjoyable. He worked with us to find exactly what This is our third car purchase from Antoun Ibrahim and yet again he made buying a new car easy and enjoyable. He worked with us to find exactly what we wanted for options, color choices and price range. It always feels like sitting down to chat with a friend instead of getting a hard sell by a salesman. This Civic is by far the most comfortable one of all and doesn't let you know it's the "base model" because it has so many features and is simply a quality car. I recommend the car, the dealership and Antoun to everyone interested in a new car. More

WILLIAM LITTON WAS VERY HELPFUL WILLIAM LITTON WAS VERY HELPFUL AND NOT YOUR TIPICAL SALESMAN. IT WAS A PLEASURE DEALING WITH HIM AFTER VISITING 6 OTHER DEALERS THAT DAY. OUR NEXT NE WILLIAM LITTON WAS VERY HELPFUL AND NOT YOUR TIPICAL SALESMAN. IT WAS A PLEASURE DEALING WITH HIM AFTER VISITING 6 OTHER DEALERS THAT DAY. OUR NEXT NEW PURCHASE WILL HAVE TO BE WITH HIM AND NO ONE ELSE. More

Pleased with service I would like to share the excellent service I received when I had my car at Lia on 8/26/2015. The service advisior is outstanding .Lourie Bruner is al I would like to share the excellent service I received when I had my car at Lia on 8/26/2015. The service advisior is outstanding .Lourie Bruner is always a pleasure to deal she is helpful ,gracious and always answers any questions about the service and makes sure the customer is satisfied. Thank you More

car service Lourie Bruner is as always so friendly and knowledgeable. She always greets you professionally and keeps you up to date as to what is going on with yo Lourie Bruner is as always so friendly and knowledgeable. She always greets you professionally and keeps you up to date as to what is going on with your car service. Always an enjoyable experience:) More

Antoine Ibrahim, excellent professional. Everything happens for a reason! Looking for a Honda CR-v destiny has wanted to know Lia Honda and especially Antoine Ibrahim, his professionalism an Everything happens for a reason! Looking for a Honda CR-v destiny has wanted to know Lia Honda and especially Antoine Ibrahim, his professionalism and honesty are invaluable, more than the satisfaction for their hard work and attention, I recommend Lia Honda, Antoine and Kevin to anyone looking for this excellence. Eternally grateful. More

very happy recently I purchased Honda ridgeline, it was by far the best buying experience. William Litton was very professional and helpful, it was a pleasure to recently I purchased Honda ridgeline, it was by far the best buying experience. William Litton was very professional and helpful, it was a pleasure to deal with whole staff including steve and tim. this my family's second Honda, probably not our last. thanks again More

I rarely write reviews, but Lia on Transit was outstanding! I cannot say more about the exceptional treatment I received in purchasing my new CRV-EX (with navigation system). I thoroughly researched this car o I cannot say more about the exceptional treatment I received in purchasing my new CRV-EX (with navigation system). I thoroughly researched this car online, so I knew precisely what I wished to buy. Then I went to all 3 local dealerships that had the car on the lot, so I could get a test drive and to see what they could offer me. The car itself was the same in all cases, except for color, so my decision was based on the dealer qualities below: * integrity (no games or false pricing / financing numbers) * knowledgeability about the vehicle * sincere interest in meeting my needs, NOT THEIRS On all counts, Lia gets a SOLID 10, while the other two get composite scores of BELOW 5. If you are looking to buy a Honda, go straight to Lia. More

The biggest waste of time with a very arrogant dealership Back in sept of 1997 my mom purchased a black Honda Accord lx from what was then Honda village. The dealer that help us everyone reffered to as Robert Back in sept of 1997 my mom purchased a black Honda Accord lx from what was then Honda village. The dealer that help us everyone reffered to as Robert JR. After over 100,000miles and nearly 20years I decided if mom couldn't buy a replacement I should. I figured why not return to the same dealership since it went so well before? Unfortunately the place has not changed for the better. It's full of the typical corporate garbage and has total disregard for people. All while insisting customer service is important to them. Michael Taylor was the only person I still recognize there. On 6/3/15 I went in and was greeted by Gerald Holmes. I spent a good amount of time looking over the inventory picking two cars that interested me. All while being questioned by Gerald "what do you do, who do you do it for, tell me about your family, what you need the car for"? So annoying Then I went on a test drive. While on the drive Gerald told me the sales manager would be willing to negotiate with in reason on the white car. Once we returned to the dealership I asked to examine the car on a lift for rust and such. I was then told its closing time but if I returned tomorrow he would be certain to be there to help me out. I reluctantly agreed to come back yet another day. I returned on 6/4/15 and was greeted by Shawn Martin who said Gerald asked him to help me. Wow! I guess I wasn't important and they didn't want to sell me a car? Shawn got the car on the lift I carefully inspected it and determined it was a decent used car I wanted to buy. Shawn sat me down and went to see the sales manager. I then over hear them discussing how "well versed I am at buying cars and he buy cars". How funny they think I'm a wholesaler. Shawn then instantly returns with a quote for sticker price, plus taxes and fees. How insulting! Since they were being unreasonable I did the same and made a offer. Once again Shawn went over to the sales manager and returned instantly. This time no counter but a "no thank you" it was pay sticker or else! two days wasted on their foolishness. They were so paranoid because I was an educated comsumer they didn't sell a car they have been holding since April. Warning if they are this paranoid about you knowing how to select and buy a good car clearly they are hiding something?? Robin Greenwood (general manager) and Chris Michienzi (sales manager) why didn't you just look up my address and clearly you would see my mom's service history and purchase record from the old accord? You'd clearly see us. As for your claim of me buying cars yes I've purchased and restored cars from the 1960s and I'm very educated in the area. I currently own 4 and played with cars my entire life. But I'm certainly not a wholesaler as you've suggested. But now I can assure you me and my mother will not be customers of Lia honda. I've never been so insulted. Sincerely T williams More

Effortless Purchase I've purchased 9 Honda's over the past 30 years, the last 4 from Mike Taylor. Mike's a pro and makes the car purchasing process a pleasure. I highly r I've purchased 9 Honda's over the past 30 years, the last 4 from Mike Taylor. Mike's a pro and makes the car purchasing process a pleasure. I highly recommend him and Lia Honda to anyone interested in looking at a Honda. More

New car buying experience We recently purchased a new Honda CRV. This was our second new car purchased from Lia Honda in less than a year. The quality of service we received fr We recently purchased a new Honda CRV. This was our second new car purchased from Lia Honda in less than a year. The quality of service we received from salesman Antoine Ibrahim and Financial Manager Steve Celano was truly exceptional. We will continue to recommend Antoine Ibrahim and Lia Honda to family and friends. Medard and Karen Lisiak More