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Lia Honda Williamsville

Williamsville, NY

4.9
1,002 Reviews

4891 Transit Rd

Williamsville, NY

14221

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Showing 1,002 reviews

October 01, 2020

I needed to bring in our new Pilot for a service appt last week. It’s always a breeze and not stressful at all! I always use Lourie Bruner and try to schedule when she’s there! She’s happy and kind and m More

by carrie215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Michienzi, Antoun Ibrahim, Lourie Bruner
Oct 02, 2020 -

Lia Honda Williamsville responded

Carrie, thank you for your very kind review. We are always happy to hear that we have given our customers 100% satisfaction! We look forward to seeing you again when your car is ready for its next service. Thanks again!

September 30, 2020

Laurie Bruner did an excellent job with my recent safety inspection and service checkup. I was in and out on less than an hour. Friendly, courteous service. More

by MikeP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lourie Bruner
Sep 30, 2020 -

Lia Honda Williamsville responded

MikeP, thank you for your time and feedback. We are pleased to hear that Lourie was able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues.

September 29, 2020

Otis Paris was knowledgeable on providing upfront information on all the features of CR-V EX. Otis Paris worked with us to obtain the best price He will be recommended to family and friends. More

by jmogavero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Otis Paris, David Piechowiak
Sep 30, 2020 -

Lia Honda Williamsville responded

Thank you for providing us with a review of your experience. We are delighted to hear that Otis was able to match you with the right car and within the price range you were looking for. Have fun showing off your new car!

September 28, 2020

Wesley Pernatt Is pleasant to deal with, keeps me informed regarding the status of my car and thoroughly explains all needed repairs. I appreciate Wesley providing repair options that may be less cos More

by rmderrico1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wesley Pernatt
Sep 28, 2020 -

Lia Honda Williamsville responded

Thank you for your time and feedback. We are pleased to hear that you had such a positive experience with Wesley. We look forward to seeing you again when your vehicle is ready for its next service.

Sep 29, 2020 -

rmderrico1 responded

It's good to see a car dealership where everyone works together with an emphasis on serving the customer. This is true from the receptionist, to the mechanic, to the service manager, and to the sales manager. Wesley Pernatt is a good knowledgeable professional to have a customer relationship with.

September 22, 2020

Lourie Bruner has been my service contact person for a number of years and has always completely explained what needed to be done to keep my CRV in top running condition. When something needs to be done, More

by jlmcgow158
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lourie Bruner
Sep 24, 2020 -

Lia Honda Williamsville responded

Thank you for taking the time to share your experience with us. We are pleased to know that Lourie has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality.

September 19, 2020

It was so easy to buy all thanks to Michael Taylor. He was all prepared with multiple choices so deciding was a breeze and i bought a Honda CRV More

by Raja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Taylor
Sep 21, 2020 -

Lia Honda Williamsville responded

Raja, we are thrilled to hear that we made the purchase of your new Honda CRV easy! We are committed to outstanding customer service and we are glad that we made buying a car easy for you. Michael is certainly a favorite around here, so it is no surprise that you had a great experience working with him. We look forward to serving your automotive needs in the future.

September 15, 2020

We had a very good experience with Lia Honda of Williamsville. This was my first time purchasing the car from them. Sales representative OTIS PARIS and JOSEPH COLOSIMO did a very good job for exp More

by Angelin Fernando
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
OTIS PARIS AND JOSEPH COLOSIMO
Sep 21, 2020 -

Lia Honda Williamsville responded

Angelin, thank you for your time and feedback. We are delighted to hear that your shopping experience with Otis and Joseph was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

September 14, 2020

Lourie Bruner was particularly helpful to me, a 91 yr old woman who could trust her judgment In my ordering of new rotors, explaining the need etc and getting it done conveniently. She has AlWAYS Been pati More

by Lzhemenway
Recommend Dealer
Yes
Employees Worked With
Lourie Bruner
Sep 21, 2020 -

Lia Honda Williamsville responded

Thank you for your time and feedback. We are delighted to hear that you are completely satisfied with your experience with Lourie. That is our #1 goal! Please feel free to contact us for any of your vehicle service needs. We would be happy to help!

September 13, 2020

Just want to give a shoot out to Otis, Russ, and the Lia Auto family for their friendliness and help in my unique trade-in / new car purchase situation. Their actions demonstrated a culture of excellent cus More

by 5DayOld
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Otis Paris, Russell Sparcino
Sep 14, 2020 -

Lia Honda Williamsville responded

Thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our associates! Please contact us when your new vehicle is ready for its first service. We would be happy to help!

September 13, 2020

I had a great experience with Antoun Ibrahim. He was straight forward with honest information and gave me a great deal. I can’t thank him enough and I highly recommend Lis and Antoun when looking for a More

by jmooney123
Recommend Dealer
Yes
Employees Worked With
Antoun Ibrahim
Sep 14, 2020 -

Lia Honda Williamsville responded

Thank you for your time and feedback. We are delighted to hear that your shopping experience with Antoun was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

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