Lia Honda Williamsville
Williamsville, NY
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I always go when Lourie Bruner is there. She always let's me know exactly what I need. She is always happy and very nice. I trust her completely. I would go no where else. I recommend them and Lou let's me know exactly what I need. She is always happy and very nice. I trust her completely. I would go no where else. I recommend them and Lourie Bruner very highly . More
Car is not cleaned on return from service can see the finger prints and dust . Was told it is sanitized but cannot see 1% of the proof. Never going back, lots of options nearby. Cannot take risk with th finger prints and dust . Was told it is sanitized but cannot see 1% of the proof. Never going back, lots of options nearby. Cannot take risk with the cleanliness given the current pandemic situation More
Austin was very professional and a pleasure to deal with during the entire process. Really informative along the way and always willing to go above and beyond to help. Tracy was so helpful at all times and during the entire process. Really informative along the way and always willing to go above and beyond to help. Tracy was so helpful at all times and really cared to assist in any way that she could. Both employees are assets to this dealership. More
Jacqueline Andrusz is an enthusiastic and knowledgeable salesperson. She helped us choose the right vehicle for us and took the time to really walk me through all the new tech. Involved in our new CRV. Tha salesperson. She helped us choose the right vehicle for us and took the time to really walk me through all the new tech. Involved in our new CRV. Thank you. More
Jackie knows her cars! Better yet she knows her customers. We got what we wanted and felt no pressure. Would send others to her. Like layout of dealership too. customers. We got what we wanted and felt no pressure. Would send others to her. Like layout of dealership too. More
Andy was attentive to our every need when shopping for a Honda CR-V for my daughter. He was the only salesman all day to show us how to work the different option in the car and explained that how the car h Honda CR-V for my daughter. He was the only salesman all day to show us how to work the different option in the car and explained that how the car had one owner and was taken care of at the dealership whenever the owner needed to have service done. The car was in excellent shape and we ended up buying it for our child. This is our second Honda from there and you have a lifetime customer.. Thank you Andy and Lia Honda. More
Great sales experience William Litton recently helped us with a purchase of a used Honda Odyssey from Lia. Will was a pleasure to work with. He was knowledgeable, friendly, William Litton recently helped us with a purchase of a used Honda Odyssey from Lia. Will was a pleasure to work with. He was knowledgeable, friendly, helpful and respectful. At no point did we feel uncomfortable or pushed by Will or any of the other staff we worked with at Lia. We are very happy with the experience and will be reaching out to Will when we are ready to replace our second car. More
Perfect Sales Attentive to all questions and able to find me answers. Helped me with modifying my civic the way I want with blue interior illumination versus the re Attentive to all questions and able to find me answers. Helped me with modifying my civic the way I want with blue interior illumination versus the red, didn't feel pressured gave me a good deal including on the 10 year warranty. I've been shopping for cars with others for a while and other places you go feel like you're a piece of meat waiting to be pecked at, here they make ya feel like a customer. Also their coffee machine is awesome if you go there you gotta try it! My representative I worked with was Jacquie Andrusz and she was great. She was the one to make sure I had answers to all my questions and understood my situation and gave advice, they are for sure personal with their customers. Was not pushy for adding additional things that were not necessary or didn't seem like my taste, got me my car and it's perfect. May be adding some more items to it that I thought I didn't really need at time and she's helped me with that as well. Robert Nuener I believe (not 100% on spelling) was the one I worked with for finance and he was able to talk a deal and get me a deal on the 10 year warranty due to my down payment and the purchases I was making. Was easy to work with, and made things go through quickly and got me a little extra few months on my financing to lower my monthly payment as well :) More
I had to visit the dealership to get my windshield recalibrated do to a windshield replacement. Brian Ivancie was the service representative that worked with. He seemed very knowledgeable with working recalibrated do to a windshield replacement. Brian Ivancie was the service representative that worked with. He seemed very knowledgeable with working for approval with my car insurance company. Brian kept my visit to 2 hours. More