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Lia Honda Williamsville

Williamsville, NY

4.9
987 Reviews

4891 Transit Rd

Williamsville, NY

14221

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Showing 987 reviews

October 30, 2020

Just purchased my third CR-V from Lia Honda. As with the first two everyone involved went above and beyond to make this experience great! More

by Dawn D
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jacqueline Andrusz
Nov 09, 2020 -

Lia Honda Williamsville responded

Dawn, we are thrilled to hear about your positive experience at . Our entire dealership takes great pride in providing the best possible buying experience and Jacqueline will be thrilled to hear your kind words. We look forward to serving your future automotive needs.

October 29, 2020

Wesley Pernatt, excellently service. I wasn’t there but my husband was very happy with the service and the promptness. He also had his car serviced the same day. More

by Cal327
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wesley Pernatt
Nov 09, 2020 -

Lia Honda Williamsville responded

Thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently. We look forward to serving your automotive needs in the future.

October 25, 2020

Mike Taylor and every one at Lia Honda was extremely helpful and polite. Lia Honda will definitely be on my list for our next car. More

by mcs2382
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Taylor
Oct 28, 2020 -

Lia Honda Williamsville responded

We are thrilled to hear about your positive experience. Our entire dealership takes great pride in providing the best possible buying experience and Mike will be thrilled to hear your kind words.

October 12, 2020

I hardly ever take the time to write reviews for services but Bri Harris in service exceeded all expectations and went the extra mile to ensure my car was serviced efficiently and without a dollar out of my More

by atlaffra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bri Harris
Oct 12, 2020 -

Lia Honda Williamsville responded

Thank you for your time and feedback. To hear that Bri exceeded your expectations truly makes our day! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to seeing you again when your car is ready for its next service.

October 06, 2020

Got a call from Lourie Bruner that my parts were in for Got a call from Lourie Bruner that my parts were in for my recall on 2020 Odyssey I said what recall ? Hadn't received notice in the mail yet. Made More

by miramar8155
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lourie Bruner
Oct 12, 2020 -

Lia Honda Williamsville responded

Thank you for your time and feedback. We are pleased to hear that Lourie was able to fix your vehicle, quickly and conveniently. We look forward to serving your automotive needs in the future.

October 01, 2020

I needed to bring in our new Pilot for a service appt last week. It’s always a breeze and not stressful at all! I always use Lourie Bruner and try to schedule when she’s there! She’s happy and kind and m More

by carrie215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Michienzi, Antoun Ibrahim, Lourie Bruner
Oct 02, 2020 -

Lia Honda Williamsville responded

Carrie, thank you for your very kind review. We are always happy to hear that we have given our customers 100% satisfaction! We look forward to seeing you again when your car is ready for its next service. Thanks again!

September 30, 2020

Laurie Bruner did an excellent job with my recent safety inspection and service checkup. I was in and out on less than an hour. Friendly, courteous service. More

by MikeP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lourie Bruner
Sep 30, 2020 -

Lia Honda Williamsville responded

MikeP, thank you for your time and feedback. We are pleased to hear that Lourie was able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues.

September 29, 2020

Otis Paris was knowledgeable on providing upfront information on all the features of CR-V EX. Otis Paris worked with us to obtain the best price He will be recommended to family and friends. More

by jmogavero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Otis Paris, David Piechowiak
Sep 30, 2020 -

Lia Honda Williamsville responded

Thank you for providing us with a review of your experience. We are delighted to hear that Otis was able to match you with the right car and within the price range you were looking for. Have fun showing off your new car!

September 28, 2020

Wesley Pernatt Is pleasant to deal with, keeps me informed regarding the status of my car and thoroughly explains all needed repairs. I appreciate Wesley providing repair options that may be less cos More

by rmderrico1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wesley Pernatt
Sep 28, 2020 -

Lia Honda Williamsville responded

Thank you for your time and feedback. We are pleased to hear that you had such a positive experience with Wesley. We look forward to seeing you again when your vehicle is ready for its next service.

Sep 29, 2020 -

rmderrico1 responded

It's good to see a car dealership where everyone works together with an emphasis on serving the customer. This is true from the receptionist, to the mechanic, to the service manager, and to the sales manager. Wesley Pernatt is a good knowledgeable professional to have a customer relationship with.

September 22, 2020

Lourie Bruner has been my service contact person for a number of years and has always completely explained what needed to be done to keep my CRV in top running condition. When something needs to be done, More

by jlmcgow158
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lourie Bruner
Sep 24, 2020 -

Lia Honda Williamsville responded

Thank you for taking the time to share your experience with us. We are pleased to know that Lourie has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality.

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