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Lia Honda Williamsville

Williamsville, NY

4.9
987 Reviews

4891 Transit Rd

Williamsville, NY

14221

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Showing 987 reviews

February 25, 2021

Jacquie Andrusz is best-in-class! Our relationship keeps me coming back to her and Lia year after year, and I always look forward to my next Honda. Her customer service skills and product knowledge are sens More

by Becky with the Good Books
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacqueline Andrusz
Mar 12, 2021 -

Lia Honda Williamsville responded

Becky, thank you for your very kind review and loyalty to Lia Honda Williamsville. We are delighted that you have come back to us again and that your experiences with Jacqueline have been so exceptional! We look forward to seeing you again when your new car is ready for its first service.

February 25, 2021

Lourie Bruner is the best ! She always takes care of me and my vehicle. And the shuttle driver is AWESOME ! I won't take my van anyplace else ! More

by JULIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lourie Bruner
Mar 12, 2021 -

Lia Honda Williamsville responded

Julie, thank you for sharing your positive experience! We look forward to seeing you the next time your car needs service.

February 24, 2021

Brian Ivancie met me at the counter upon arrival and checked me in for a state inspection and an oil change. The work was done in the time he quoted and I was on my way. Brian is efficient and very pr More

by Mjj131
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Ivancie
Mar 12, 2021 -

Lia Honda Williamsville responded

Thank you for your kind review. We are delighted to hear that your vehicle service needs were resolved quickly and efficiently! If we can help you with anything else, please don't hesitate to call!

February 20, 2021

Jacquie Andrusz put me in the best car for me. She was patient, knowledgeable and willing to go the extra mile to make my deal work. She is definitely top notch and I highly recommend her if you are looki More

by Vpcelestino
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jacqueline Andrusz
Mar 12, 2021 -

Lia Honda Williamsville responded

Thank you for your time and your kind review. We are pleased to hear that Jacqueline was able to help you find the perfect vehicle to meet your needs. We look forward to seeing you again when your new car is ready for its first service!

February 13, 2021

Wes Pernatt explained the problem with my 2019 crv was just a softwear update. He had me back on the road in 30 minutes. The ultimate professional. More

by jkaleta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wesley Pernatt
Mar 12, 2021 -

Lia Honda Williamsville responded

Thank you for your time and feedback. We are happy to hear that your vehicle was back on the road so quickly. We look forward to seeing you again when your car is ready for its next service.

February 05, 2021

Lori Bruner was fantastic. I showed up early 45 minutes and was still able to get my appointment. I was in and out within 1 hour for an oil change and tire rotation. She is my go to girl at Lia . I’ve b More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lourie Bruner
Feb 09, 2021 -

Lia Honda Williamsville responded

Debbie, thank you for your time and feedback. We are pleased to hear that Lourie was able to get your service done, quickly and conveniently. We look forward to seeing you again when your car is ready for its next service!

February 05, 2021

Wes Pernatt met me on arrival and took care of my CRV quickly, professionally and politely. So glad I chose Lia for both sales and service. More

by geross
Customer Service
Recommend Dealer
Yes
Employees Worked With
Wesley Pernatt
Feb 09, 2021 -

Lia Honda Williamsville responded

We would like to extend our most sincere gratitude to you for taking the time to write this review. We strive for excellence in all aspects of our dealership and it is encouraging to hear that you have noticed our hard work. We look forward to seeing you in the future.

February 03, 2021

Jacquie A from Lia Honda of Williamsville was wonderful to work with. I had leased three years ago and worked with another sales consultant who has since left the business. Jacquie stepped right in and g More

by amyliz6570
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacqueline Andrusz
Feb 09, 2021 -

Lia Honda Williamsville responded

On behalf of everyone here at Lia Honda Williamsville, thank you for your feedback in this 5-Star review! We are glad your needs were met and that Jacqueline was such a great help. We look forward to the opportunity to serve you again. Enjoy showing off your new car!

January 28, 2021

Buying a vehicle and learning to finance it is an intimidating process for someone who has never done it before. Jacqueline Andrusz made the process for buying a 2020 Ridgeline extremely simple, from More

by Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacqueline Andrusz
Feb 09, 2021 -

Lia Honda Williamsville responded

Matt, congratulations on your first car purchase and we are glad to hear that we were the dealership who had the honor of taking care of you. We focus on customer satisfaction and are glad to hear that Jacqueline showed you how much we value our customers. Enjoy showing off your brand new 2020 Ridgeline.

January 28, 2021

I wanted to thank Will Newton for all of his help when purchasing my 2020 Honda CRV. He made the whole process go smoothly, which helped take away any car-buying jitters I had before arriving. I would d More

by Debbie P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Newton
Feb 09, 2021 -

Lia Honda Williamsville responded

Debbie, We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that Will took such great care of you. Enjoy your new CR-V and we look forward to seeing you in the future.

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