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Lia Honda Williamsville

Williamsville, NY

4.9
986 Reviews

4891 Transit Rd

Williamsville, NY

14221

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Showing 986 reviews

April 30, 2022

This is my second lease at Lia. I worked with Antoun Ibrahim- who was very knowledgeable, kind, friendly and most importantly did not pressure me. He was awesome from walk in until More

by Amyg14043
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antoun
May 04, 2022 -

Lia Honda Williamsville responded

Amy, Thank you so much for your positive review! We are honored by your repeat business, and we are so glad that Antoun provided you with top-notch service throughout your visit. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels!

April 26, 2022

This is my third Honda with Lia Honda and I am dealing with Lourie Bruner from service department for more than 5 years. Very friendly and knowledgeable. Makes you feel at home. More

by dkmani
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lourie Bruner
Apr 26, 2022 -

Lia Honda Williamsville responded

Thank you so much for your positive review! We are honored by your continued business, and we are so glad that Lourie consistently provides you with top-notch service! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how we may be of further assistance to you in the future!

April 15, 2022

The sales person I dealt with had no knowledge of the car he’s trying to sell. For every question I asked, he would disappear for 5 minutes to check with his manager. He did not know about his dealership’s o More

by adityakashyap
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew J. Woiccak
Apr 28, 2022 -

Lia Honda Williamsville responded

Aditya, Thank you for the opportunity to assist you. Unfortunately, as you know, there is an extreme shortage of vehicles. Due to this, salesman need to check in with their management team to verify availability. If we are lucky enough to have one in stock, they need to verify its not already sold. If we are trying to get a specific vehicle from another location due to options or color, we need to check with them on availability and confirm pricing. During these unprecedented times we do our best to find the vehicle are looking for but it may not be available at this time. Honda Motor Company is doing its best to supply dealers with inventory and in most cases, we are doing a lot better than other manufacturers. Please contact me directly if I can be of any further assistance. Thank you, Don Wagonblott GM Lia Honda 716-632-3323 Ext 203

March 22, 2022

Terrific service from start to finish as I have come to expect from the good folks at the dealership. Antoine and team are top notch and strive to ensure we are fully satisfied when everything is all said More

by Bure3289
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antoine Ibrahim
Mar 23, 2022 -

Lia Honda Williamsville responded

Thank you so much for your positive review! We are happy to hear that Antoun provided you with great care throughout your visit! Your satisfaction means so much to us. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

March 22, 2022

Antoun was able to work with me on the new CRV I wished to lease. I was offered what I wanted for my trade in. The dealership and staff went out of their way to get a car in my budget. The staff is very fr More

by fred874stone
Recommend Dealer
Yes
Employees Worked With
Antoun Ibrahim
Mar 23, 2022 -

Lia Honda Williamsville responded

Fred, Thank you so much for your wonderful review! We are so glad that Antoun took great care of you throughout your visit! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels!

March 17, 2022

Wesley, a service advisor at Lia Honda, is wonderful to deal with. I have had the privilege of having him as my service advisor for my previous two visits. He is knowledgeable, friendly, and caring. More

by emaerten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wesley
Mar 18, 2022 -

Lia Honda Williamsville responded

Thank you for leaving Wesley this positive review! We are happy to hear that he consistently provides you with top-notch service! It is our pleasure to assist you in any way possible. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service!

March 01, 2022

I worked with Jessica Kostelnik and she was wonderful. She didn’t push me into any deal and she knew what I was looking for and once I decided on a vehicle she explained every detail of the auto to me. I More

by Ggruggi1283
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica kostelnik
Mar 02, 2022 -

Lia Honda Williamsville responded

Thank you for taking the time to leave Jessica this positive review and recommendation! We are so glad that she provided you with a pressure-free and efficient experience! It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team!

February 23, 2022

If you are looking for a person to help you find the vehicle that meets your needs, wants and budget, Will Newton is your guy. This was our second transaction with Will and it was great as always. We we More

by christine.m.allport
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Newton
Feb 23, 2022 -

Lia Honda Williamsville responded

Christine, Thank you so much for your wonderful review and recommendation! We are honored by your repeat business, and we are delighted that Will provided you with the quality service that you so much deserve! it is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle and we wish you the safest of travels until we meet again!

February 17, 2022

Wes and all of the employees are great. Car gets in immediately and service is done in a timely manner. Great waiting room and coffee and nice restroom. More

by dman8844
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Pernatt
Feb 17, 2022 -

Lia Honda Williamsville responded

Thank you for your 5-star rating! Providing quality and efficient service is so important to us, and we are pleased that Wes's and the teams efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. Safe travels!

February 17, 2022

The best part of Lia Honda is Jacquie Andrusz. She took all of my concerns, needs, physicality, and financial condition connected the dots and found exactly what suits me best. When everyone else More

by Cathy.raichel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline Andrusz
Feb 18, 2022 -

Lia Honda Williamsville responded

Cathy, Thank you for taking the time to leave Jacqueline this wonderful review! We are so glad that she provided you with the quality service that you so much deserve! If there is ever anything more that she and the team may help you with, please do not hesitate to give us a call! Safe travels!

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