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Lia Honda Williamsville

Williamsville, NY

4.9
986 Reviews

4891 Transit Rd

Williamsville, NY

14221

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Showing 986 reviews

December 16, 2022

My annual safety inspection, oil change, brake fluid service and air filter changes were all done quickly. Lourie Bruner (service adviser), the technician who did the work and the clerk who cashed me o More

by JMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourie Bruner
Dec 19, 2022 -

Lia Honda Williamsville responded

Thanks so much for your complete trust in our service team, JMS! We really appreciate hearing from your about your experience with Lourie, your technician, and our cashier. We hope to continue serving your automotive needs for years to come and wish you the safest of travels until we meet again!

December 09, 2022

I bought out my lease and finance manager made the whole process smooth and convenient. Also gave some complimentary services which was a plus. Loved it! More

by GSdhillon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Campbell
Dec 12, 2022 -

Lia Honda Williamsville responded

Thanks for letting us know how pleased you were with the seamless buying process provided to you by Trevor! Your complete satisfaction means the world to us and we know Trevor will also appreciate your kind words. We wish you many years of joy and adventure in your Honda and thank you for choosing Lia Honda!

November 18, 2022

Our salesperson was Jacque Andruz. Jacque was very patient and had so much knowledge of the cars Lia sells. I am by nature a skeptical person but Jacque was always professional and m More

by Mollyschirrmacher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacque Andruz and Trevor Campbell
Nov 28, 2022 -

Lia Honda Williamsville responded

Oh, we are definitely all for this! Thank you so much for choosing Lia Honda and allowing Jacque to show you around. We're thrilled she changed your skepticism into satisfaction. Congratulations on the new Honda! The whole team wishes you pleasant travels until we see you again!

Dec 01, 2022 -

Mollyschirrmacher responded

She’s a good fit for your dealership. Very enjoyable personality

November 16, 2022

This is our 4th Honda and through the years of use we have always had our cars serviced at lia honda. We always try to get lourie Bruner to handle our service needs. Lourie is always pleasant and profess More

by shelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lourie Bruner
Nov 16, 2022 -

Lia Honda Williamsville responded

Hi, Shelly! So nice to see this 5-star review from you. Thank you for sharing about your outstanding experience with Lourie in our service department. We're certain she will appreciate having earned your confidence and we're happy her customer service skills bring you back each time. We look forward to making your next appointment just as fantastic as ever!

November 12, 2022

Lourie Bruner, service manager is fantastic. Always so helpful and with a smile. We bring all our Hondas here for service because we can count on Lourie. 12 years and counting. More

by peterj361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourie Bruner
Nov 14, 2022 -

Lia Honda Williamsville responded

Wow, 12 years! Thank you for your loyalty and for letting us know how happy you've been with Lourie as your advisor at Lia Honda. Your complete confidence and satisfaction in the integrity of our service team means everything to us, and we hope to keep on servicing your Hondas for years to come. Here's wishing you pleasant journeys until we meet again!

November 02, 2022

Needed to replace my CR-Z with 296,000 miles on it (that's the correct mileage!) I decided on a used 2019 HR-V AWD since I live in Colden. I dealt with Antoun Ibrahim at the dealership and he found More

by jcny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antoun Ibrahim
Nov 03, 2022 -

Lia Honda Williamsville responded

We couldn't have asked for a better endorsement! We hope saying goodbye to your beloved CR-Z wasn't too difficult but we want to congratulate you on making the move to a newer HR-V! We are sure you'll enjoy driving to new adventures and we wish you many years of pleasant travels. Thanks for letting us know what a fantastic job Antoun did to find you the perfect vehicle. Antoun is certainly an asset to the Lia Honda team. Please come see us when your HR-V needs servicing!

Nov 03, 2022 -

jcny responded

I certainly will. I've been working with Laurie Bruner in the service department for years and you have always taken great care of all of my Honda's.

October 25, 2022

I received outstanding service from Andy Woiccak. I love my new car! Got an excellent deal and a price I can afford! Thank you Lia Honda! More

by karebearkhan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Woiccak
Oct 26, 2022 -

Lia Honda Williamsville responded

That's terrific news! Thank you so much for letting us know how happy you are and congratulations on your beloved new car! We're thrilled to know that Andrew made your buying experience a breeze and helped get you a great deal. The entire team wishes you lots of happy adventures and the safest of travels for many years to come. Please don't hesitate to call us with any and all of your automotive needs. We're here for you. Thanks for choosing Lia Honda!

October 22, 2022

I have been coming to Lia Honda for the past 10 years--and part of the reason is the good service I receive from Lourie Bruner. She is always very pleasant and helpful, and that is very important More

by linjer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lourie Bruner
Oct 26, 2022 -

Lia Honda Williamsville responded

Being pleasant and helpful is important to us, too! Thank you so much for recognizing Lourie for her remarkable skills and attention to the finer details in making sure your service visits are convenient and done well. We sincerely appreciate your continued business and hope to always provide you with the same level of excellent service. Thank you for choosing Lia Honda.

October 22, 2022

Lia is the best! This is my fifth car from there and I would never go anywhere else! Jacquie is the absolute best! More

by tarakate829
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacquie Andrusz
Oct 26, 2022 -

Lia Honda Williamsville responded

Hey, thanks so much for your review and congratulations on the new Honda! We're happy to hear that Jacqueline provided you with seamless, accommodating service for your purchase experience. We sincerely appreciate being your #1 choice for your automotive needs and we wish you all the joy and adventure your new vehicle has to offer. Please let us know if we may do anything for you at any time. Thank you so much for choosing Lia Honda, again!

October 14, 2022

It was an exciting buying experience that I will not forget. I am so happy with my purchase and have gotten so many compliments on the car. From my salesperson Jacquie Andrusz, to the finance manager, a More

by Corezo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacquie Andrusz
Oct 17, 2022 -

Lia Honda Williamsville responded

That's fantastic news, Corezo! Congratulations on your new car! We're thrilled to know your buying experience was so accommodating and thorough, thanks to Jacqueline and the Lia Honda team. We all wish you the most pleasant journeys and safest of travels for many years to come. Don't hesitate to reach out to us with any questions you may have. It is our pleasure to assist you. Drive safe and have fun!

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