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Lia Honda Williamsville

Williamsville, NY

4.9
1,034 Reviews

4891 Transit Rd

Williamsville, NY

14221

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Showing 1,034 reviews

June 11, 2023

I’ve been there several times for service, always satisfied. Mark banas took excellent care of us this time More

by gmack122456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark banas
Jun 12, 2023 -

Lia Honda Williamsville responded

Gmack, thanks for stopping by to give credit to Mark for handling your service visit with great care and communication! We're so happy you continue to choose Lia Honda for your automotive needs. We look forward to making your next appointment just as superb!

June 09, 2023

I loved my experience at Lia. Andrew Wocciak made sure that all of my needs were met and was always very professional and courteous. I will recommend Lia to all of my friends and More

by Lisa P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Wocciak
Jun 12, 2023 -

Lia Honda Williamsville responded

Hi, Lisa! Thanks for taking a moment to recognize Andrew's unique excellence by honoring him with your 5-star review. We're delighted he helped make your buying experience so pleasant. Congrats on the new Honda! Best wishes for amazing travels in your future, from all of us at Lia Honda!

June 08, 2023

Dealership is in a convenient location, clean and organized. Staff prompt and friendly and attentive. More

by wey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Woiccak
Jun 12, 2023 -

Lia Honda Williamsville responded

Thanks so much, Wey! Your complete satisfaction means everything to us, and we're so happy you enjoyed our facility as well as the exceptional service provided to you by our team. We wish you pleasant travels until we meet again!

June 06, 2023

Appreciated the help with the recall and for Mark Banas for going above By picking up my car and bringing it back. More

by SE
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Banas. And Neal Tata
Jun 07, 2023 -

Lia Honda Williamsville responded

Thank you for reviewing our dealership service department, SE! We're delighted you enjoyed an accommodating experience conducted by Mark. He is a real gem. We hope you'll continue to choose Mark and Lia Honda for your automotive needs!

May 31, 2023

Great experience with excellent communication! Jacquie was a great person to work with and made it easy to get our car More

by Boswser
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacqueline Andrusz
Jun 02, 2023 -

Lia Honda Williamsville responded

Thank you for letting us know how happy you were with your dealership experience! We're delighted Jacquie provided you with the support and guidance you needed to make this deal happen. Congratulations! We wish you so much happiness in your travels to come, from everyone at Lia Honda!

May 27, 2023

Trevor the finance manager was extremely pushy and superficial during our transaction. He would not take no for an answer after we told him multiple times we were not interested in additional warranty More

by crv2013
Recommend Dealer
No
Employees Worked With
Trevor Campbell
Jun 02, 2023 -

Lia Honda Williamsville responded

Thank you for alerting us to your dissatisfaction with this experience. We sincerely apologize for the negative impression left by this interaction. We value your feedback and would love to discuss it with you further at your earliest convenience. Please contact me directly. I'm more than happy to assist you. Chris Michienzi General Manager Lia Honda Williamsville cmichienzi@liacars.com

May 23, 2023

It was best place for our car service. Mr.Mark Banas attended us very nicely. More

by Khemtuteja55@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Banas
May 24, 2023 -

Lia Honda Williamsville responded

Excellent! Thank you for sharing your 5-star review of Mark in our service department. We're happy he handled your Honda's needs with great care and urgency to ensure the best possible experience. Looking forward to making your next appointment just as reliable!

May 19, 2023

Prompt, efficient, clean and knowledgeable staff/associates/managers. Accommodating; offer explanations to every repairs and recommendation. More

by pam892
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourie Bruner
May 24, 2023 -

Lia Honda Williamsville responded

Thanks so much, Pam! We're glad our service department has earned the honor of your complete satisfaction and confidence in our work. Please don't hesitate to let us know when we may help you with anything. It's always our pleasure!

May 18, 2023

Have been buying and leasing cars from Lia Honda for 20+ years. That alone should tell you just how much we love the dealership! Can't say enough good things about Lourie Bruner in the service department. More

by us3inny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourie Bruner
May 24, 2023 -

Lia Honda Williamsville responded

Thanks for taking a moment to tell us how much you have appreciate the service Lourie always provides for you in our service department! Your continued business is an honor, and we hope to be of service to you for all your automotive needs for many more years!

May 17, 2023

I appreciated the honesty and understanding of the service advisor. She did not push on items I probably could do myself or not urgent. Dealers often do that as we know. It’s sales and income so I More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lorie Bruner
May 17, 2023 -

Lia Honda Williamsville responded

Thank you for your thoughtful feedback, John. We're happy Lourie made sure her communication with you was transparent and genuinely helpful. We hope to make your next appointment worthy of more stars. Thanks for choosing Lia Honda for your automotive needs!

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