Lia Honda Williamsville

I took my car in for an inspection and it turned out, I needed some work done. Lourie Bruner explained what was needed and her team was able to get the work done quickly. Everyone at the dealership was ver needed some work done. Lourie Bruner explained what was needed and her team was able to get the work done quickly. Everyone at the dealership was very friendly and helpful. More

Lourie Bruner has assisted me for several years and has been a valued member of your team. been a valued member of your team. More

LOURIE BRUNER HAS BEEN OUR SERVICE REP FOR 12 YEARS. SHE ALWAYS IS THERE TO HELP US WITH GETTING OUR CAR IN FOR SERVICE AS SOON AS POSSIBLE. SHE IS A KEEPER--DO NOT LET GO. THAT IS WHY I KEEP COMING SHE ALWAYS IS THERE TO HELP US WITH GETTING OUR CAR IN FOR SERVICE AS SOON AS POSSIBLE. SHE IS A KEEPER--DO NOT LET GO. THAT IS WHY I KEEP COMING BACK TO LIA HONDA FOR SALES AND SERVICE. More

JONATHAN HOOVER WAS SUPERB. NICE AND FRIENDLY. TOOK TIME TO ADDRESS ALL OUR CONCERNS. VERY PLEASE. NICE AND FRIENDLY. TOOK TIME TO ADDRESS ALL OUR CONCERNS. VERY PLEASE. More

Anthonona Alvarado came out to greet me when i got there She was very pleasant and knowledgeable. She was very pleasant and knowledgeable. More

After I purchased my vehicle I returned to have a protective coating applied. I didn’t have an appointment and when I arrived It was actually very busy in the service department. The staff let me kno protective coating applied. I didn’t have an appointment and when I arrived It was actually very busy in the service department. The staff let me know that it usually takes over an hour to apply however it would be longer due to the workload. I thought the customer service was excellent. I didn’t have an appointment, they were up front about time and offered suggestions. Additionally, the car was ready before the initial time stated it would be done. More

I recently had to have an electrical problem fixed on my Civic. Working with Anthonena Alvarado was such a pleasure. She knows what she's talking about, and explained the work that was needed and the proj Civic. Working with Anthonena Alvarado was such a pleasure. She knows what she's talking about, and explained the work that was needed and the projected time it would take very clearly. She called me every morning to give an update which was so appreciated. I have had too many experiences when I was promised a call back that never came. I hope I don't have any more problems with the car, but if I do I would request to work with her. Thank you Anthonena! More

Laurie Bruner has always taken the time to discuss my concerns and advise me as to the best service and cost for my vehicle. concerns and advise me as to the best service and cost for my vehicle. More

When I walked into the Lia showroom I was immediately greeted by Kong Gao. As I proceeded to his office area I observed how immaculate the showroom was. Kong was extremely knowledgeable about inventory a greeted by Kong Gao. As I proceeded to his office area I observed how immaculate the showroom was. Kong was extremely knowledgeable about inventory and was able to answer all my questions. Throughout the entire process Kong was attentive, courteous and thorough. I did not feel rushed or pressured at all. All my interaction with additional personal was also very pleasant. More

Antoine Ibrahim is knowledgeable about his cars and pleasant to work with. He is very helpful and courteous. I lease and he set me up with a great H-rv. pleasant to work with. He is very helpful and courteous. I lease and he set me up with a great H-rv. More