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Lia Honda Williamsville

Williamsville, NY

4.9
998 Reviews

4891 Transit Rd

Williamsville, NY

14221

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Showing 998 reviews

May 23, 2023

It was best place for our car service. Mr.Mark Banas attended us very nicely. More

by Khemtuteja55@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Banas
May 24, 2023 -

Lia Honda Williamsville responded

Excellent! Thank you for sharing your 5-star review of Mark in our service department. We're happy he handled your Honda's needs with great care and urgency to ensure the best possible experience. Looking forward to making your next appointment just as reliable!

May 19, 2023

Prompt, efficient, clean and knowledgeable staff/associates/managers. Accommodating; offer explanations to every repairs and recommendation. More

by pam892
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourie Bruner
May 24, 2023 -

Lia Honda Williamsville responded

Thanks so much, Pam! We're glad our service department has earned the honor of your complete satisfaction and confidence in our work. Please don't hesitate to let us know when we may help you with anything. It's always our pleasure!

May 18, 2023

Have been buying and leasing cars from Lia Honda for 20+ years. That alone should tell you just how much we love the dealership! Can't say enough good things about Lourie Bruner in the service department. More

by us3inny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourie Bruner
May 24, 2023 -

Lia Honda Williamsville responded

Thanks for taking a moment to tell us how much you have appreciate the service Lourie always provides for you in our service department! Your continued business is an honor, and we hope to be of service to you for all your automotive needs for many more years!

May 17, 2023

I appreciated the honesty and understanding of the service advisor. She did not push on items I probably could do myself or not urgent. Dealers often do that as we know. It’s sales and income so I More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lorie Bruner
May 17, 2023 -

Lia Honda Williamsville responded

Thank you for your thoughtful feedback, John. We're happy Lourie made sure her communication with you was transparent and genuinely helpful. We hope to make your next appointment worthy of more stars. Thanks for choosing Lia Honda for your automotive needs!

May 16, 2023

I became a customer of Lia Honda in 2004 when I bought my first Civic. I bought my second Civic in 2018. I’ve always taken my cars to Lia for service. I’ve been a loyal customer now for almost 20 years—ve More

by Gail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourie Bruner
May 17, 2023 -

Lia Honda Williamsville responded

Hi, Gail! It's so nice to see your 5-star review. Nothing means more to us than your total satisfaction, so we're super happy our team continues to be a dependable resource for all of your automotive needs. Looking forward to ensuring your next appointment is just as reliable!

May 16, 2023

Lourie Bruner is always a professional and very personable. she is kept me informed as to the status of car service More

by andrea.hill.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourie Bruner
May 17, 2023 -

Lia Honda Williamsville responded

Andrea, thanks for sharing your 5-star review of Lourie! We're pleased to know her attentive approach to service always meets with your complete satisfaction. We truly appreciate your business and look forward to being of service to you for many more years!

May 16, 2023

Just started using this dealership for service and I can't say that I haven't been impressed by the team and the dealership itself. I look forward to service with them in the future More

by Markslayer2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie
May 17, 2023 -

Lia Honda Williamsville responded

Mark, thank you for letting us know how impressed you've been with our team! We're delighted your service advisor provided you with an informative and convenient service experience. We graciously look forward to more opportunities to work with you. See you next time!

May 15, 2023

I trust Laurie Bruner. I wouldn't go anywhere else. I have gone to Lia Honda over 20 years, and purchased several Hondas and enjoyed each one. More

by char_Hellerer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Bruner - I trust what she says
May 17, 2023 -

Lia Honda Williamsville responded

Excellent! Thank you so much for taking a moment to let us know how pleased you have been with Lourie's assistance as well as with our dealership as a whole. We sincerely appreciate your loyalty. We wish you the safest of travels until our paths cross again!

May 14, 2023

We drive 45 minutes to see Michael Taylor. Michael makes us feel very comfortable and important. His approach is that we are friends and not just a number. More

by Ptry321
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Taylor
May 17, 2023 -

Lia Honda Williamsville responded

Thank you for sharing positive feedback abut Michael! We're honored that you'd make the commute for his exceptional service. Congratulations on your new Honda! We wish you all the best with you upcoming travels, from everyone here at Lia Honda!

May 10, 2023

Antoine was great to work with. Car shopping is stressful but he managed to take away the stress and make it enjoyable. My husband and I are detailed oriented and Antoine was pati More

by Margo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antoine and Renee
May 12, 2023 -

Lia Honda Williamsville responded

Margo, thank you for your kind words on Antoun! He really is an exceptional person to work with, and we're pleased he made your experience so pleasant and accommodating. Congrats on the new Honda! Best wishes for amazing travels in your future, from everyone at Lia Honda!

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