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Lia Honda Williamsville

Williamsville, NY

4.9
1,002 Reviews

4891 Transit Rd

Williamsville, NY

14221

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Showing 1,002 reviews

October 12, 2023

Lourie Bruner has helped me with my service appointments for many years. She is always helpful, thoughtful, knowledgeable and super friendly. I always am very satisfied with the advice she gives to me and More

by Rvhartmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antoun Ibrahim, Lourie Bruner
Oct 13, 2023 -

Lia Honda Williamsville responded

Thank you, Rvhartmann! We're pleased you had another great service experience with us, and that Lourie made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

October 05, 2023

Always have had excellent service at the dealership. Lourie Burner always is friendly and helpful when I bring my car in. More

by mnek123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourie Bruner
Oct 10, 2023 -

Lia Honda Williamsville responded

Thank you for telling us why you like working with Lourie! Your satisfaction means the world to us, and we're pleased she continues to be a reliable resource for your service needs. We look forward to ensuring the same high quality service at your next appointment!

October 02, 2023

Have been a Lia customer for many, many years. From purchasing a car to having service on said car, the staff has always been professional, courteous and always willing to answer questions. More

by kcann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Banas II, Michael Witmer
Oct 03, 2023 -

Lia Honda Williamsville responded

Thank you for your wonderful review! We are honored by your continued business, and we are delighted that our team could consistently provide you with the A+ service that you deserve. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if you ever have any further questions or concerns.

September 27, 2023

Yes, Antoine Ibrahim was very helpful and put up with my crazy idea for the right color of my truck! Your dealer ship is so short of new cars and trucks! I know it is not an easy thing to fix! He put up wi More

by COMBO5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antoun Ibrahim, Jacqueline Andrusz, Trevor Campbell
Sep 28, 2023 -

Lia Honda Williamsville responded

That's great! Thanks so much for your positive feedback. We're delighted Antoun handled your wishes and needs with the utmost advocacy and grace. Despite the gray hairs, we graciously look forward to working with you again some day!

September 25, 2023

Friendly, accommodating always go over and above to make buying a new vehicle the BEST!!!! More

by Marleah Re
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacqueline Andrusz
Sep 26, 2023 -

Lia Honda Williamsville responded

Terrific! Thanks so much for your thoughtful feedback, Marleah. We're glad our sales team took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!

September 22, 2023

Always meets expectations and goes above and beyond. I have bought cars here along with using the service department. More

by nickypp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourie Bruner, Martha Sobieraj, Jeffrey Soroka, Mark Banas II, Michael Witmer, Neil Tata, Paige Buczynski
Sep 22, 2023 -

Lia Honda Williamsville responded

Thank you for the honor of serving you over the years, Nicky! We're pleased you continue to receive the best care and guidance from our amazing team each time you visit. Please don't hesitate to get in touch when the Lia Honda team can assist you again. It's always our pleasure!

September 21, 2023

Always great service, delivered as promised, accurate wait time and great service reps (Mark Banas) who give great explanations about services needed for your car. More

by kmw89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Banas II
Sep 22, 2023 -

Lia Honda Williamsville responded

Thanks so much for your thoughtful feedback! Your complete satisfaction means the world to us, so we're happy Mark handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

September 20, 2023

I bought a Honda Odyssey from Michael Taylor back in 2011, so when a current deal at another Honda dealership fell through, I contacted Michael again, and he came through for me. More

by chester4x7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Taylor
Sep 21, 2023 -

Lia Honda Williamsville responded

Wonderful! Thanks so much for your thoughtful feedback, Chester. We're glad Michael took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!

September 20, 2023

My service rep , Paige Buczynski, was polite and when I advised her that I would step out for lunch, she indicated the car would be done by my return in an hour. On my way back to the dealer, I received a More

by DonM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paige Buczynski
Sep 21, 2023 -

Lia Honda Williamsville responded

Thanks so much, Don! We're delighted the value of Paige's communication and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

September 18, 2023

Laurie was excellent! ! We'll be taking our vehicle back this week to receive the service recommended during inspection More

by kgreenwood5599
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourie Bruner
Sep 19, 2023 -

Lia Honda Williamsville responded

Thank you for your kind review of Lourie! We truly appreciate your business, and we're happy she took such great care of you and your vehicle at this inspection visit. Thank you for making Lia Honda your #1 choice for automotive service!

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