Lia Honda Williamsville

Always great service, delivered as promised, accurate wait time and great service reps (Mark Banas) who give great explanations about services needed for your car. wait time and great service reps (Mark Banas) who give great explanations about services needed for your car. More

I bought a Honda Odyssey from Michael Taylor back in 2011, so when a current deal at another Honda dealership fell through, I contacted Michael again, and he came through for me. 2011, so when a current deal at another Honda dealership fell through, I contacted Michael again, and he came through for me. More

My service rep , Paige Buczynski, was polite and when I advised her that I would step out for lunch, she indicated the car would be done by my return in an hour. On my way back to the dealer, I received a advised her that I would step out for lunch, she indicated the car would be done by my return in an hour. On my way back to the dealer, I received a text message that the service was completed. Well done! More

Laurie was excellent! ! We'll be taking our vehicle back this week to receive the service recommended during inspection ! We'll be taking our vehicle back this week to receive the service recommended during inspection More

I brought my car in because I was hearing a noise and my front right tire wasn't holding air. After a 3 hour wait for diagnostic testing which cost me almost $90.00, and a list of almost $4,000.00 in repai front right tire wasn't holding air. After a 3 hour wait for diagnostic testing which cost me almost $90.00, and a list of almost $4,000.00 in repairs, none of which was needed, they didn't even put air in the front tire. So as I was leaving and driving on Transit Rd, the light was still on the dashboard. I took the car, with only 65,000 miles to another repair shop and NOTHING on the list was wrong with my car. They tried to take advantage of me and also took my money on a car that they should have look at for free! I will NEVER go back there again for service or for buying my next vehicle! I am very disappointed at their dishonesty when it comes to repairs. And I most definitely will never recommend them to anyone else! Please beware!!! More

My car was towed in with a bad starter on a Friday night. They had it fixed Monday morning. That was good but they left two warning lights on, engine and VSA. I needed to drive it 360 miles to get home. They They had it fixed Monday morning. That was good but they left two warning lights on, engine and VSA. I needed to drive it 360 miles to get home. They were going to send me out with the lights on. I had to ask (twice) if they could scan the codes! It turned out that a sensor just needed to be reset. Could that not have been done without my asking for it? Also, they removed an after-market remote starter to diagnose the problem and they left the module on the console in the car. Now I have to have someone else put it on? More

Mark Banas went above and beyond in getting an issue solved with my vehicle and getting it back to me. solved with my vehicle and getting it back to me. More

The wait was short and the waiting area vey comfortable . They had great amenities to chose from They had great amenities to chose from More

I recently had the privilege of working with Jacquie Andrusz at Lia Honda of Williamsville. Jacquie listened to my needs and desires when it came to selecting my new vehicle. She took everything into Andrusz at Lia Honda of Williamsville. Jacquie listened to my needs and desires when it came to selecting my new vehicle. She took everything into consideration and provided me with a complete breakdown for each scenario. She was extremely patient and also fun making the entire process a lot easier. I would highly recommend Jacquie Andrusz when searching for your next vehicle. More

Service people were very friendly and knowledgeable. Your people were not the problem.Lack of parts kept the full repair from being complete. Your people were not the problem.Lack of parts kept the full repair from being complete. More