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Lia Honda Northampton

Northampton, MA

4.9
575 Reviews

293 King St

Northampton, MA

01060

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Showing 575 reviews

August 30, 2023

I took my Honda in for maintenance at Lia Honda and was amazed by the service that I received from Joe Dubuc! Joe listened carefully, explained what was happening clearly, and personally texted me when the More

by Kchoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Dubuc
Aug 30, 2023 -

Lia Honda Northampton responded

Thank you for taking a moment to give credit to Joe for providing you with amazing service throughout your visit! We're pleased his support and diligence made this a valuable experience. We hope you'll continue to choose Lia Honda for all your automotive needs!

August 29, 2023

My experience at Lia Honda came out very well Jill Fuduric was very helpful and kept me informed on the progress. The only issue I had was the service folks left grease on each of my wheels which I cl More

by Ran691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill Fuduric
Aug 30, 2023 -

Lia Honda Northampton responded

Thanks for stopping by to let us know how pleased you were with Jill's assistance! We're happy she did everything she could to provide you with exceptional service and communication. We do apologize for the inconvenience of the grease left on your wheels and will be addressing this with our team. We look forward to making your next appointment even better!

August 28, 2023

Joe Dubuc was extremely helpful and professional and helped me go through all the possible options that were best to my interest. More

by Edgn
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joe Dubuc
Aug 28, 2023 -

Lia Honda Northampton responded

Edgn, thank you for your stellar review of Joe! We're pleased he handled your visit with individualized care and insight. Please don't hesitate to reach out when Joe and the Lia Honda team may help you again!

August 26, 2023

I got my discount and Ms Franks gave me constructive advice about the type of service my car needed More

by mango_ja2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Frank, Ally Rock
Aug 28, 2023 -

Lia Honda Northampton responded

Thanks for the 5-star review, Mango! Nothing means more to us than your total satisfaction, so we're glad Desiree did everything she could to make sure you and your vehicle were well taken care of. We'll see you at your next appointment!

August 26, 2023

I went in for an oil change; I was greeted the moment I walked in the service area; my car is 18 years old and still works super well. Desiree Frank was helpful in making me aware of additional servicing More

by naprovencher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Frank
Aug 28, 2023 -

Lia Honda Northampton responded

Thanks for your thoughtful review and continued business! Nothing means more to us than your complete satisfaction, so we're happy Desiree provided you with another accommodating and attentive service experience. Please come see us again some day!

August 26, 2023

Everyone that we met at Lia Honda made our purchase of a new CR-V a very pleasant experience. Our salesperson, Zahedan Zafar, was exceptionally helpful. He was both knowledgeable and patient. He provided cl More

by Wayne Wilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ally Rock, Zahran Zafar
Aug 28, 2023 -

Lia Honda Northampton responded

Wayne, thank you for your fantastic feedback on Zahran! We're thrilled his support and expertise made this an exceptional experience. Congratulations on the new CR-V! We wish you all the best in your journeys to come, from everyone at Lia Honda!

August 23, 2023

Jaime Andrzeicik was personable and helpful. Answered all my questions. Explained what was done and needs to be done. More

by nannyg31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
Aug 23, 2023 -

Lia Honda Northampton responded

That's great news! Thank you for telling us everything you appreciated about working with Jaime. We're so pleased Jaime made sure you were informed and satisfied. We hope to ensure the same circumstances at your next appointment!

August 18, 2023

I had an issue in which I needed an important repair done before a lengthy trip I'd scheduled, but didn't have enough time to accomplish beforehand. Using a rental option offered by Lia Toyota, I was able t More

by lucy
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
Aug 18, 2023 -

lucy responded

Everything is satisfactory.

Aug 18, 2023 -

Lia Honda Northampton responded

Fantastic! Thanks for letting us know how pleased you were with the service and accommodations Jaime provided for you, Lucy. We're so happy to hear it. We wish you the safest of travels until we meet again!

August 07, 2023

Received a call from my online inquiry about a new van on the Lia Honda Northampton website from Amber Brainerd. After meeting with Amber, we found her very professional and personal . Amber made our whole More

by sarakristy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Brainerd
Aug 08, 2023 -

Lia Honda Northampton responded

Wonderful! Thanks for letting us know how pleased you were with your buying experience. We're thrilled Amber provided you with a responsive and stress-free dealership visit. Congrats on the new vehicle for your family! We wish you many happy travels, from the whole team at Lia Honda!

August 07, 2023

Everything went so smoothly for my recent service at Lia Honda. I went for a recall repair and they were also able to do a last minute oil change and helped me with a warranty extension issue. Joe Dubuc w More

by Kali.kirchner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Dubuc
Aug 08, 2023 -

Lia Honda Northampton responded

Hi, Kali! Thanks so much for your fantastic review of Joe. We truly appreciate your business, and we're delighted Joe did everything he could to make sure you and your vehicle were well taken care of. We look forward to your next appointment!

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