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Lia Honda Northampton

Northampton, MA

Overview
Reviews
Vehicles
4.9
584 Reviews
Call Dealership (413) 341-5284
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293 King St

Northampton, MA

01060

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Showing 584 reviews

September 13, 2023

The service was very efficient. Only drawback is writing a review with a minimum of fifteen words! More

by Marilyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Dubuc
Report | Print
Sep 13, 2023 -

Lia Honda Northampton responded

Thanks so much, Marilyn! We're happy the value of our team's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

September 08, 2023

I have had the pleasure of working with Desiree Frank, my service advisor at Lia Honda of Northampton, for a couple of years now. She is very nice to work with, very thorough, and quite knowledgeable about More

by Jillzee1961@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Frank, Randy Sefton
Report | Print
Sep 08, 2023 -

Lia Honda Northampton responded

We're so pleased to hear that! Thanks for stopping by to share your thoughts on working with Jill these past years. We're happy she always provides you with her best guidance and support for your Pilot's needs. See you at your next appointment!

September 07, 2023

I have worked with Desiree for many years now. When ever i need to get something done for the car I make sure I leave my vehicle in her hands. More

by deepikamarya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Frank
Report | Print
Sep 08, 2023 -

Lia Honda Northampton responded

Thank you for taking a moment to shine the spotlight on Desiree! We're glad she continues to be a very reliable resource for your automotive needs. We look forward to making your next appointment just as superb!

September 07, 2023

Jill assisted me and was very professional, efficient and friendly. I received my serviced vehicle in a very timely manner. Thank you all. More

by kluryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill Fuduric
Report | Print
Sep 08, 2023 -

Lia Honda Northampton responded

Thanks for the positive feedback on Jill, your trusted service advisor! We're happy she handled your Honda's needs with a sense of urgency to ensure a convenient service experience for you. Thank you for choosing Lia Honda for your automotive needs!

September 06, 2023

The dealership was great to work with and took me even though I didn’t have an appointment! Thank you to all at Lia Honda but especially to Amber Brainerd! More

by esey63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ally Rock, Amber Brainerd
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Sep 08, 2023 -

Lia Honda Northampton responded

Thanks so much for the 5-star review! We're thrilled you enjoyed working with Amber and the Lia Honda team to close the deal on your new Honda. Congratulations! We wish you so much happiness on the road ahead, and hope you'll come see us again some day!

September 05, 2023

My consultant Alfredo. His communication skills were top-notch, as he made a point to call me nearly every day to provide updates. More

by John yue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfredo, Ally Rock
Report | Print
Sep 06, 2023 -

Lia Honda Northampton responded

Thanks for the fantastic feedback, John! We're thrilled Alfredo kept you in the loop with prompt updates during the process of purchasing your new Honda. Congratulations! Best wishes for amazing travels in your future, from the whole team at Lia Honda!

September 04, 2023

Joe was really great to work with and truly took the time to explain everything!!!! More

by Cathy a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Dubuc
Report | Print
Sep 06, 2023 -

Lia Honda Northampton responded

Hi, Cathy! Thanks so much for your fantastic review of Joe. We truly appreciate your business, and we're delighted Joe's support and communication ensured you and your vehicle were well taken care of. We look forward to your next appointment!

September 01, 2023

JoeDubuc was very helpful and prompt as he always is . I. N ended a state inspection sticker. Thanks. The More

by Carolann82@verizon.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Dubuc
Report | Print
Sep 01, 2023 -

Lia Honda Northampton responded

Carolann, thanks for stopping by to share positive feedback on Joe! We're glad Joe did everything he could to ensure an exceptional service visit. Thank you for always choosing Lia Honda for your automotive needs!

August 31, 2023

This dealer is very professional and clean . The advisor , Desire Frank, is helpful , polite and courteous More

by Khampal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Stanisewski, Desiree Frank
Report | Print
Aug 31, 2023 -

Lia Honda Northampton responded

Thank you for letting us know how pleased you were with Desiree's assistance! We're glad you enjoyed our facility and that Desiree handled your visit with great care. Please don't hesitate to reach out to us when Desiree and the Lia Honda team may be of service to you again!

August 30, 2023

I took my Honda in for maintenance at Lia Honda and was amazed by the service that I received from Joe Dubuc! Joe listened carefully, explained what was happening clearly, and personally texted me when the More

by Kchoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Dubuc
Report | Print
Aug 30, 2023 -

Lia Honda Northampton responded

Thank you for taking a moment to give credit to Joe for providing you with amazing service throughout your visit! We're pleased his support and diligence made this a valuable experience. We hope you'll continue to choose Lia Honda for all your automotive needs!

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