Lia Honda Northampton

I brought my Honda HR-V in to be serviced because I had 3 warning alerts flashing at me and I had a question about the psi in my tires. Joe Dubuc was the gentleman who serviced my car. He kindly and clearl warning alerts flashing at me and I had a question about the psi in my tires. Joe Dubuc was the gentleman who serviced my car. He kindly and clearly explained why these lights were flashing when I had only driven the car a little over one thousand miles since last fall. I understood the protocol. We discussed my tires being set at 29 psi when I left the lot and told me what they should be set at once corrected the psi. I had another couple of questions that Joe easily answered to my satisfaction. I was a really nice experience being treated kindly and respectfully. My wait for my car was minimal and I left there with a good and satisfied feeling that both my car and my questioning self were well taken care of! I thanked Joe for his service and hope to see him again when I return for my next service appointment. More

The service was very efficient. Only drawback is writing a review with a minimum of fifteen words! Only drawback is writing a review with a minimum of fifteen words! More

I have had the pleasure of working with Desiree Frank, my service advisor at Lia Honda of Northampton, for a couple of years now. She is very nice to work with, very thorough, and quite knowledgeable about service advisor at Lia Honda of Northampton, for a couple of years now. She is very nice to work with, very thorough, and quite knowledgeable about the many different issues I have had with my Honda Pilot. I always look forward to seeing her when I bring my car in for service. More

Jill assisted me and was very professional, efficient and friendly. I received my serviced vehicle in a very timely manner. Thank you all. friendly. I received my serviced vehicle in a very timely manner. Thank you all. More

I have worked with Desiree for many years now. When ever i need to get something done for the car I make sure I leave my vehicle in her hands. When ever i need to get something done for the car I make sure I leave my vehicle in her hands. More

The dealership was great to work with and took me even though I didn’t have an appointment! Thank you to all at Lia Honda but especially to Amber Brainerd! though I didn’t have an appointment! Thank you to all at Lia Honda but especially to Amber Brainerd! More

My consultant Alfredo. His communication skills were top-notch, as he made a point to call me nearly every day to provide updates. His communication skills were top-notch, as he made a point to call me nearly every day to provide updates. More

Joe was really great to work with and truly took the time to explain everything!!!! to explain everything!!!! More

JoeDubuc was very helpful and prompt as he always is . I. N ended a state inspection sticker. Thanks. The I. N ended a state inspection sticker. Thanks. The More

This dealer is very professional and clean . The advisor , Desire Frank, is helpful , polite and courteous The advisor , Desire Frank, is helpful , polite and courteous More