
Lia Honda Northampton
Northampton, MA
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From start to finish, Alexander Champagne, made my first leasing experience streamlined, fast and efficient. I was able to drive away in the specific model, trim & color I came in looking for within a coupl leasing experience streamlined, fast and efficient. I was able to drive away in the specific model, trim & color I came in looking for within a couple days. Thanks for a great car leasing experience Alex of Lia Honda in Northampton! More
Amber Brainerd was most helpful in finding the perfect Honda CRV for me. She made the entire transaction easy and was quite knowledgable. I would recommend Amber to my family and friends. Thank you Amber Honda CRV for me. She made the entire transaction easy and was quite knowledgable. I would recommend Amber to my family and friends. Thank you Amber and Lia Honda of Northampton. More
My service advisor is Desiree Frank and she knew my service minder information on my 2015 CR-V was not accurate. She was quick to explain I would not need spark plugs or transmission fluid change since service minder information on my 2015 CR-V was not accurate. She was quick to explain I would not need spark plugs or transmission fluid change since those services were already performed. I did have both front rotors replaced, brake pads, and coolant flushed. The service was excellent. More
Desiree was exceptionally helpful in determining what services I needed to have done. And made further recommendations for my next service. My car was ready in under the estimated time and I qualified fo services I needed to have done. And made further recommendations for my next service. My car was ready in under the estimated time and I qualified for one or two advertised discounts. I couldn’t have been happier and will return to Lia next time. I mentioned to Desiree that I had been going to Balise Honda previously and wasn’t impressed with their service staff. More
When I get my van serviced, I usually deal with Joe. he’s very friendly. Gets me in there quick, touch base with me as the day goes on and gets me out without any hassle. he’s very friendly. Gets me in there quick, touch base with me as the day goes on and gets me out without any hassle. More
Alexander was very helpful as soon as I walked through the door. He was knowledgeable and was able to answer any questions I had. He made sure to keep the lines of communication open in case I had any que the door. He was knowledgeable and was able to answer any questions I had. He made sure to keep the lines of communication open in case I had any questions. I would highly recommend him to others who are looking to purchase a car. More
I brought my Honda HR-V in to be serviced because I had 3 warning alerts flashing at me and I had a question about the psi in my tires. Joe Dubuc was the gentleman who serviced my car. He kindly and clearl warning alerts flashing at me and I had a question about the psi in my tires. Joe Dubuc was the gentleman who serviced my car. He kindly and clearly explained why these lights were flashing when I had only driven the car a little over one thousand miles since last fall. I understood the protocol. We discussed my tires being set at 29 psi when I left the lot and told me what they should be set at once corrected the psi. I had another couple of questions that Joe easily answered to my satisfaction. I was a really nice experience being treated kindly and respectfully. My wait for my car was minimal and I left there with a good and satisfied feeling that both my car and my questioning self were well taken care of! I thanked Joe for his service and hope to see him again when I return for my next service appointment. More
I purchased and now service my Honda CRV through Lia Honda in Northampton, Mass. Lately I've worked with Joe Dubuc in Service, and while I don't often write reviews, chose to do this one to mention his Honda in Northampton, Mass. Lately I've worked with Joe Dubuc in Service, and while I don't often write reviews, chose to do this one to mention his exceptional service. Joe is personable and friendly, efficient, and very helpful in explaining service needs and planning for future jobs. I couldn't ask for a better service rep--I trust him and enjoy our exchanges. Many thanks! More