Lia Honda Northampton

Desiree Frank was courteous, very helpful and present; willing to go the extra mile to insure my satisfaction. Wonderful person. willing to go the extra mile to insure my satisfaction. Wonderful person. More

Amber Brainerd was wonderful to work with. Immediately upon meeting her we knew she was not your typical salesperson. She was so sweet and patient as we went into look at one car but then start Immediately upon meeting her we knew she was not your typical salesperson. She was so sweet and patient as we went into look at one car but then started debating a different one. She helped us make the best decision(which was the original car we went for) and made a great deal. We also worked with the manager who was wonderful and gave us a great deal on our trade in as well as the car we were purchasing. We drove over 1 hour to the dealership and will drive back for any future purchases. We are actually looking to upgrade another car and Amber has texted us often with cars that have come in to update us. We haven't found the right one yet, but I know she will find one soon! Highly recommend this dealership if you want a no pressure easy car buying experience. Oh and the presentation of the car when we picked it up, big red bow on it! Definately a great touch More

Jill Fuduric was professional and polite. She gave an estimated time for service and was true to the estimate. Very satisfied. She gave an estimated time for service and was true to the estimate. Very satisfied. More

I have enjoyed working with Desiree Frank; she takes the time to listen to my concerns, and addresses all my questions patiently and on point. I spoke with the tech working on my car and he was very knowle time to listen to my concerns, and addresses all my questions patiently and on point. I spoke with the tech working on my car and he was very knowledgeable and helpful, too. Desiree set me up with a rental for a day, and that was very helpful too. Thank you Desiree (and Scooter!) More

We have purchased our cars. At Lia and have them serviced them there. Desiree Frank has been exceptional in taking care of our service needs. At Lia and have them serviced them there. Desiree Frank has been exceptional in taking care of our service needs. More

Joe Dubuc was very helpful when I. Went in for my first service appointment. Thanks Went in for my first service appointment. Thanks More

Desiree Frank was great! She set me up with a rental for the week. They fixed the leak in the back of my van and replaced the carpet, padding, seat cushions and covers. I cou She set me up with a rental for the week. They fixed the leak in the back of my van and replaced the carpet, padding, seat cushions and covers. I couldn't be happier. More

Joe Dubuc was excellent. Very responsive and nice. I would use him again for my Honda service Very responsive and nice. I would use him again for my Honda service More

Fantastic service! Found exactly what I was looking for and worked with me on price as well! Found exactly what I was looking for and worked with me on price as well! More

I had the good fortune to work with Amber Brainerd when buying my used 2021 Honda CR-V. She was very knowledgeable, professional, and friendly, and quick to respond to any questions or concerns. She made b buying my used 2021 Honda CR-V. She was very knowledgeable, professional, and friendly, and quick to respond to any questions or concerns. She made buying the car a pleasant experience overall. More