Lia Honda Northampton

Alexander was very helpful as soon as I walked through the door. He was knowledgeable and was able to answer any questions I had. He made sure to keep the lines of communication open in case I had any que the door. He was knowledgeable and was able to answer any questions I had. He made sure to keep the lines of communication open in case I had any questions. I would highly recommend him to others who are looking to purchase a car. More

Z at lia was very informative and made the whole buying process smooth, easy and comfortable. process smooth, easy and comfortable. More

The service was very efficient. Only drawback is writing a review with a minimum of fifteen words! Only drawback is writing a review with a minimum of fifteen words! More

I purchased and now service my Honda CRV through Lia Honda in Northampton, Mass. Lately I've worked with Joe Dubuc in Service, and while I don't often write reviews, chose to do this one to mention his Honda in Northampton, Mass. Lately I've worked with Joe Dubuc in Service, and while I don't often write reviews, chose to do this one to mention his exceptional service. Joe is personable and friendly, efficient, and very helpful in explaining service needs and planning for future jobs. I couldn't ask for a better service rep--I trust him and enjoy our exchanges. Many thanks! More

I brought my Honda HR-V in to be serviced because I had 3 warning alerts flashing at me and I had a question about the psi in my tires. Joe Dubuc was the gentleman who serviced my car. He kindly and clearl warning alerts flashing at me and I had a question about the psi in my tires. Joe Dubuc was the gentleman who serviced my car. He kindly and clearly explained why these lights were flashing when I had only driven the car a little over one thousand miles since last fall. I understood the protocol. We discussed my tires being set at 29 psi when I left the lot and told me what they should be set at once corrected the psi. I had another couple of questions that Joe easily answered to my satisfaction. I was a really nice experience being treated kindly and respectfully. My wait for my car was minimal and I left there with a good and satisfied feeling that both my car and my questioning self were well taken care of! I thanked Joe for his service and hope to see him again when I return for my next service appointment. More

I have had the pleasure of working with Desiree Frank, my service advisor at Lia Honda of Northampton, for a couple of years now. She is very nice to work with, very thorough, and quite knowledgeable about service advisor at Lia Honda of Northampton, for a couple of years now. She is very nice to work with, very thorough, and quite knowledgeable about the many different issues I have had with my Honda Pilot. I always look forward to seeing her when I bring my car in for service. More

I have worked with Desiree for many years now. When ever i need to get something done for the car I make sure I leave my vehicle in her hands. When ever i need to get something done for the car I make sure I leave my vehicle in her hands. More

Jill assisted me and was very professional, efficient and friendly. I received my serviced vehicle in a very timely manner. Thank you all. friendly. I received my serviced vehicle in a very timely manner. Thank you all. More

The dealership was great to work with and took me even though I didn’t have an appointment! Thank you to all at Lia Honda but especially to Amber Brainerd! though I didn’t have an appointment! Thank you to all at Lia Honda but especially to Amber Brainerd! More

My consultant Alfredo. His communication skills were top-notch, as he made a point to call me nearly every day to provide updates. His communication skills were top-notch, as he made a point to call me nearly every day to provide updates. More