Lia Honda Northampton

My lease was coming up in 3 months. I originally bought my Odyssey at Curry so they were contacting me. I spent multiple times talking with Curry on the best prices they would do for a Pilot or another Od my Odyssey at Curry so they were contacting me. I spent multiple times talking with Curry on the best prices they would do for a Pilot or another Odyssey. The price wasn't doable so I was just going to wait out the 3 months. I happened to be in Northampton so I stopped in just to look. Ashley Holloway was so nice, informative and not way pushy. She skipped all the going back and forth and asked me exactly what I wanted for price to not wait another 3 months. The price is bottom line for me and Northampton was better than Curry. Ashley and the whole dealership were also very helpful with my small children. Lia got the color I wanted and fast. There were no hidden costs at the end, which I really appreciated. I now own a beautiful Pilot which I have been driving for 2 days. My family and I love it! Thanks Ashley! More

I usually dread buying a car...I feel like it is a waiting game..meet the sales person, get a price, negotiate, sit and wait while he goes talk to the manager..blah blah blah...not so at this dealer.. waiting game..meet the sales person, get a price, negotiate, sit and wait while he goes talk to the manager..blah blah blah...not so at this dealer...we had a young man Casey Bromfield as our sales person...we had definite ideas on what we wanted and what we would pay...he got right to the point, showed us the car that had exactly what we wanted and off we went...when we told him what we wanted for a trade, he spoke to Pat Esposito(a fellow New Yorker to boot)and we got what we consider a fair price for my beloved toyota tundra...we forgot to sign one document and Casey brought the document to my husband's office in Ct(50 minutes away)for him to sign...I went yesterday to get the crv inspected and was treated very well...I would recommend this dealer to anyone who wants to get a fair deal and be treated like a valued person...ask for Casey and Pat..they are a dream team.... More

We had a positive experience with both our salesman Jim and finance manager Mike. At no time were we ever pressured or redirected to another vehicle. We simply stated what we were looking for and our price and finance manager Mike. At no time were we ever pressured or redirected to another vehicle. We simply stated what we were looking for and our price range and got both a great deal and great service. So happy we went to Lia Honda! More

I went to this dealership in the past and had a good experience, however my last visit really showed me that this dealershp is one of a kind. I needed service on my car but almost cried when I found ou experience, however my last visit really showed me that this dealershp is one of a kind. I needed service on my car but almost cried when I found out that the part was more then I really could afford. The service advisor went out of his way to look up my past history to find that my car was still under warrenty. It was such a relief that I didn't have to use a charge card to charge a service that I truly couldn't afford. It has been my experience at Lia Honda in Northampton that the people that work there are kind, helpful, diligent, and willing to go the extra mile to provide great service to all that enter their doors. I would definitely recommend this dealer to anyone who is looking for a great car, but more so to anyone who is looking for the GREAT service they provide. More

I have been a customer of Lia Honda of Northampton for many years. It is the only place I bring my car for service, in fact it is also where I purchased my car. I keep coming back because of the great ser many years. It is the only place I bring my car for service, in fact it is also where I purchased my car. I keep coming back because of the great service I receive. The staff is always friendly and available to answer all my questions. When I call to schedule my appointment, my advisor, Rob Avery, discusses the service with me upfront over the phone. This gives me an idea of what to expect at my appointment and how much it will cost. I am able to drop my car off before work (even if they aren't open) and pick it up after work. And I am always offered a ride. If something comes up that was unexpected with my service, Rob always calls me immediately and discusses the issue with me. I respect this tremendously, because he allows me to make the decision without feeling preasured or lied to. Rob even gives me a heads up when something should be rechecked and possibly handled at my next service. I remember one particular phone call asking me if I would like my inspection sticker taken care of, since it was expiring that week. It hadn't even occured to me that it was that time of year again. And it was very convenient to have it handled while the rest of my service was being taken care of. When I return, my car is always ready on time, and parked in an easy to find location. I have never been upset with my bill, and I attribute most of that to the fair prices and the fact that I am informed upfront of what to expect, so there are no surprises. For all these reasons I give Rob Avery and the service department a 5 star rating, however, I think he is more like a 10! More

I have been going to this dealership for service for over 6 years. All of the staff are helpful and responsive. The service manager is actively involved with all customers. They want you happy. I have 270,00 6 years. All of the staff are helpful and responsive. The service manager is actively involved with all customers. They want you happy. I have 270,000 miles on my 06 CRV and I credit them and the fact that they listen to my concerns. We have made a good team keeping this car in excellent shape for my delivery business. I had done all my previous service at another local dealership and never felt as good or trusting of the service as I do with this dealership. They make you feel you are important for as little as a burnt out headlight or replacing wiper blade inserts. This is a very busy service department and they do an amazing job helping so many every single day. They are aware of my need for a reliable delivery vehicle and that I don't want it to be off the road for any significant amount of time. Repairs are scheduled around the hours the vehicle isn't being used and when all else fails, a loaner or rental is offered. I can't say enough good things. I also really appreciate the parts department...without parts there would be no repairs and their parts department is vital in making the repairs happen quickly and on schedule. More

Rob and Greg have always treated me like family when I come in. They are fair and trustworthy. The work is done properly and when they say it will be. They have a nice, clean dealership with free coffee a come in. They are fair and trustworthy. The work is done properly and when they say it will be. They have a nice, clean dealership with free coffee and wifi and will provide me with a shuttle ride when I need a ride into town. I have been going there for years and have always feet comfortaqble going there. More

The minute I stepped into Lia Honda of Northampton I was given full attention from Melanie, a very friendly Sales rep. I was very specific in the car I wanted and they met my desires in a timely manner. Ov given full attention from Melanie, a very friendly Sales rep. I was very specific in the car I wanted and they met my desires in a timely manner. Overall my experience was wonderful with this dealership and I highly recommend their services to anyone looking to purchasing a new vehicle. More

Jeannine DeAngelis and Mike LaPoint made the buying experience fun and helpful. Mike's practical advice on warranty was clear and easy to grasp. It's a pleasure to surrender a lot of cash to two such n experience fun and helpful. Mike's practical advice on warranty was clear and easy to grasp. It's a pleasure to surrender a lot of cash to two such nice people. Of course, we do get the car. They took care of the details for us. More

I had a great experience for buying my first new car. I bought a new 2011 Honda CRV-EXL from Mike Conlon and was very happy with the offer. They offered $800 less than the Greenfield Honda dealership for bought a new 2011 Honda CRV-EXL from Mike Conlon and was very happy with the offer. They offered $800 less than the Greenfield Honda dealership for the same car. Mike is a very friendly salesman who makes sure all your needs are taken care of to your satisfaction. He wasn't pushy and answered all our questions. He was willing to meet our requests with ease and we appreciate his professionalism. We love our new car! More