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Lia Honda Northampton

Northampton, MA

4.9
568 Reviews

293 King St

Northampton, MA

01060

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Showing 568 reviews

November 05, 2023

Lia Honda are excellent all around from sales to services. I would recommend them to anyone. More

by pczgawron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Stanisewski, Ally Rock, Joe Dubuc, Exavier Adorno
Nov 06, 2023 -

Lia Honda Northampton responded

Thank you for honoring us with your patronage over the years. We're so pleased our team continues to serve you well. Get in touch the next time we may be of assistance. We're here for you!

November 02, 2023

I am a customer of Lia Honda Northampton since 2001. I have purchased 6 Hondas. They are easy to work with and have an outstanding service department which is brings up back. More

by tomj83969
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Krysta , Ally Rock, Amber Brainerd
Nov 02, 2023 -

Lia Honda Northampton responded

Thank you for honoring us with your patronage over the years. We're so pleased our team continues to serve you well. Get in touch the next time we may be of assistance. We're always here for you!

Nov 02, 2023 -

tomj83969 responded

I just want to add how helpful, patient, and skilled Amber Brainerd was in assisting us. We bought a new Honda CR/V and traded in 2 used Hondas, and Amber was with us through all of the various steps we needed to complete the transaction. She’s just terrific!

November 02, 2023

Amber Brainerd at this dealership was absolutely the best most helpful out of 7 dealerships More

by Wilma Flintstone
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amber Brainerd, Joe Dubuc
Nov 03, 2023 -

Lia Honda Northampton responded

Wilma, thanks for taking a moment to let us know how helpful you found this visit! We're delighted Amber provided you with all the answers you needed to make this a positive experience. We wish you pleasant travels this holiday season, from the whole team at Lia Honda!

November 02, 2023

Had a very good experience at Lia Honda Jamie was very helpful. I know I am supposed to have her last name but I do not remember the spelling of it. She checked on me and kept me informed. Thank you Ja More

by delynchgonecounty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Frank, Ally Rock, Jaime Andrzeicik
Nov 02, 2023 -

Lia Honda Northampton responded

Thank you for sharing positive feedback on Jaime! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Jaime provided for you. We look forward to your next visit!

October 31, 2023

Desiree Frank was courteous, very helpful and present; willing to go the extra mile to insure my satisfaction. Wonderful person. More

by Agsteaches
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Frank
Oct 31, 2023 -

Lia Honda Northampton responded

Thank you for your lovely review of Desiree! We're happy she provided you with a thorough, informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

October 24, 2023

Amber Brainerd was wonderful to work with. Immediately upon meeting her we knew she was not your typical salesperson. She was so sweet and patient as we went into look at one car but then start More

by kerry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ally Rock, Amber Brainerd
Oct 25, 2023 -

Lia Honda Northampton responded

Kerry, thanks for taking a moment to give us the highlights of your dealership experience with Amber! We're delighted she was committed to your complete satisfaction, even after the closing of your deal. Congrats on the new Honda! Best wishes for pleasant travels in your future, from the whole team at Lia Honda!

October 23, 2023

Jill Fuduric was professional and polite. She gave an estimated time for service and was true to the estimate. Very satisfied. More

by Maryrob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill Fuduric
Oct 23, 2023 -

Lia Honda Northampton responded

Thank you for your trust in our service team! We're happy Jill provided you with a thorough, informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

October 20, 2023

I have enjoyed working with Desiree Frank; she takes the time to listen to my concerns, and addresses all my questions patiently and on point. I spoke with the tech working on my car and he was very knowle More

by Eastworks1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Frank
Oct 23, 2023 -

Lia Honda Northampton responded

Thanks for the fantastic review of Desiree and Scooter! Desiree is the consummate advocate for our guests, and we're pleased she has always taken exceptional care of you and your vehicle. Thank you for continuing to choose Lia Honda!

October 19, 2023

We have purchased our cars. At Lia and have them serviced them there. Desiree Frank has been exceptional in taking care of our service needs. More

by S-murray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Frank
Oct 19, 2023 -

Lia Honda Northampton responded

Thank you for honoring us with your continued business! We're so pleased Desiree continues to exceed your expectations at each visit. Please get in touch the next time Desiree and the Lia Honda team may assist you. It's always our pleasure!

October 19, 2023

Joe Dubuc was very helpful when I. Went in for my first service appointment. Thanks More

by gavinsmom2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Dubuc
Oct 19, 2023 -

Lia Honda Northampton responded

We're delighted to hear that! Thank you for letting us know how pleased you were with Joe's assistance at your first service visit. It is our goal to provide valuable, convenient service. Safe travels until we see you again!

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