Lia Honda Northampton
Northampton, MA
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Amber Brainerd was my salesperson. What a joy to work with she is professional, excellent communicator, kind, and very knowledgeable about the Ridgeline. She kept me updated on the ve What a joy to work with she is professional, excellent communicator, kind, and very knowledgeable about the Ridgeline. She kept me updated on the vehicle. Once the truck was ready Amber even help set up the phone for me, after going over all the features. I could go on forever praising her. I will be back and will tell people what a great experience I had there. Also a special shout out to Ally the financial manager what a gem she is as well More
Lia Honda’s sales professional, Ms. Brainerd, was great to work with….absolutely no pressure she is a great communicator and negotiated a better deal on my behalf. Excellent service and Brainerd, was great to work with….absolutely no pressure she is a great communicator and negotiated a better deal on my behalf. Excellent service and follow up. The certified used Honda Pilot I purchased is like new, an excellent vehicle. More
Your Amber is excellent. She had great patience with this elderly woman and was happy, smiley and intelligent. She has learned her job well. Do not lose her! You other sta She had great patience with this elderly woman and was happy, smiley and intelligent. She has learned her job well. Do not lose her! You other staff did well as well, making final signing go smoothly. More
This dealership has great staff and customer service. Nathan Dejesus was our salesman and he did a great job. Explained all the options of the Accord we were considering and was patient with all our ques Nathan Dejesus was our salesman and he did a great job. Explained all the options of the Accord we were considering and was patient with all our questions. He, and the sales manager, Juan Lozada, were not your typical sales people, no high pressure techniques or constant phone calls or text messages. I would definitely recommend Lia Honda to anyone and encourage them to work with Nathan and Juan. They made our experience at the dealership a pleasure. More
Excellent customer service. Zahran was amazing. Working with him was so easeful and the best car buying experience I’ve had. Zahran was amazing. Working with him was so easeful and the best car buying experience I’ve had. More
Very attentive, professional, and knowledgeable. They attended to me immediately, explained the process, asked me questions. Delivered the vehicle as promontory time. They attended to me immediately, explained the process, asked me questions. Delivered the vehicle as promontory time. More
We worked with Zahran Zafar. We had just come from another non-Honda dealership, which had the typical smarmy feeling, and we arrived with less than an hour before closing. Zahra We had just come from another non-Honda dealership, which had the typical smarmy feeling, and we arrived with less than an hour before closing. Zahran kindly took us on a test drive, applied zero pressure, which I appreciate the most. He is very knowledgeable and personable. The sales part of the experience was super. We purchased the car that evening. On Monday morning we further completed the sale with Ally in financing, who was also great and explained things well. Buying cars is generally not fun, but this team was excellent. More