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Lia Honda Northampton

Northampton, MA

4.9
568 Reviews

293 King St

Northampton, MA

01060

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Showing 568 reviews

February 15, 2024

Amber Brainerd was my salesperson. What a joy to work with she is professional, excellent communicator, kind, and very knowledgeable about the Ridgeline. She kept me updated on the ve More

by magresto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ally Rock
Feb 15, 2024 -

magresto responded

Five stars all around.

Feb 16, 2024 -

Lia Honda Northampton responded

We're so pleased you enjoyed a pleasant dealership experience guided by Amber and Ally! Thank you for taking the time to review and recommend their expertise. We wish you all the best in your future travels, from the entire team at Lia Honda!

February 14, 2024

Lia Honda’s sales professional, Ms. Brainerd, was great to work with….absolutely no pressure she is a great communicator and negotiated a better deal on my behalf. Excellent service and More

by laker946
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amber Brainerd
Feb 15, 2024 -

Lia Honda Northampton responded

Thank you for your wonderful review! We are glad that Amber took great care of you and made your experience with us both smooth and successful. It is our pleasure to assist you in any way possible. Congratulations on your new Honda Pilot!

January 28, 2024

Your Amber is excellent. She had great patience with this elderly woman and was happy, smiley and intelligent. She has learned her job well. Do not lose her! You other sta More

by HestellaV13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The gentleman who worked with Ally Rock, Ally Rock, Amber Brainerd
Jan 30, 2024 -

Lia Honda Northampton responded

We're so happy to hear that! Thank you for letting us know how pleased you were with Amber's exceptional service. It is our pleasure to assist you, and our whole team appreciates your kind words We wish you the most pleasant travels, from everyone at Lia Honda!

January 20, 2024

This dealership has great staff and customer service. Nathan Dejesus was our salesman and he did a great job. Explained all the options of the Accord we were considering and was patient with all our ques More

by Jim W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ally Rock, Juan Lozada, Nathan DeJesus
Jan 23, 2024 -

Lia Honda Northampton responded

Jim, we're so pleased you enjoyed a pleasant and accommodating dealership experience guided by Nathan and Juan! Thank you for taking the time to share the highlights. We wish you all the best in your future travels, from the entire team at Lia Honda!

Jan 23, 2024 -

Jim W responded

Thank you. Just wanted to let you know that the people we worked with at Lia were Nathan and Juan

January 18, 2024

Excellent customer service. Zahran was amazing. Working with him was so easeful and the best car buying experience I’ve had. More

by cduffy986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Brainerd, Mike Claffey, Zahran Zafar
Jan 19, 2024 -

Lia Honda Northampton responded

We're so pleased you enjoyed a pleasant dealership experience guided by Zahran! Thank you for taking the time to review and recommend his expertise. We wish you all the best in your future travels, from the entire team at Lia Honda!

January 17, 2024

Thank you, Kyle, for your excellent service today (January 17, 2024), You have restored my faith in Lia Honda! More

by doloresakay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle (manager)
Jan 18, 2024 -

Lia Honda Northampton responded

Thank you for stopping by to share positive and uplifting feedback with us! We're really pleased Kyle provided you with all the support and expertise you needed to make this a positive experience. Please come see us again some day!

December 28, 2023

excellent Zahran Zafar was helpful, patient and I would nor hesitate to send feiwnsa oe family to work with him. zafar More

by Mjhill79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zahran Zafar
Dec 29, 2023 -

Lia Honda Northampton responded

We appreciate you taking the time to leave Zahran this positive review! We greatly appreciate the opportunity to work with you, and we are glad that Zahran took great care of you. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

December 18, 2023

Very attentive, professional, and knowledgeable. They attended to me immediately, explained the process, asked me questions. Delivered the vehicle as promontory time. More

by David.Herzberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill Fuduric
Dec 18, 2023 -

Lia Honda Northampton responded

David, Thank you for sharing your positive experience with us! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

December 13, 2023

Good dealership, have bought my last two cars there. Use the service department for maintenance. More

by pshea75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kameryn Latulippe
Dec 13, 2023 -

Lia Honda Northampton responded

We are grateful for you leaving us this 5-star review! We are thrilled to hear that our team took excellent care of you and could provide you with thorough and efficient service. We appreciate your continued business with us here at Lia Honda Northampton. We look forward to continue serving you and your future automotive needs for many years to come.

December 08, 2023

We worked with Zahran Zafar. We had just come from another non-Honda dealership, which had the typical smarmy feeling, and we arrived with less than an hour before closing. Zahra More

by jesusson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ally Rock, Zahran Zafar
Dec 08, 2023 -

Lia Honda Northampton responded

Thank you so much for your positive review! We are honored that you took the time to visit us, and we are so glad that Zahran and Ally took great care of you and made your experience with us both smooth and successful. It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team!