
Lia Honda Northampton
Northampton, MA
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Devante was amazing helping me get the exact model I wanted. I asked him a million questions and he was super patient and went over every imaginable feature of the car with me. The day of pick-up he hus wanted. I asked him a million questions and he was super patient and went over every imaginable feature of the car with me. The day of pick-up he hustled to get everything ready and I was able to pick up my car hours earlier than I had expected. All in all he made the process super easy and I 100% recommend seeing Devante if you're looking for a Honda! More
Amy Saletnik at Lia Honda in Northampton, MA was professional, courteous, and kept me well informed about the service and repair work being done on my vehicle! professional, courteous, and kept me well informed about the service and repair work being done on my vehicle! More
Purchased a 2019 Accord LX Sedan from Roger Cote. Friendly, patient, and easy to deal with. I highly recommend him for a no-pressure experience! Friendly, patient, and easy to deal with. I highly recommend him for a no-pressure experience! More
Just bought my first car from Ally! She was a terrific, accommodating salesperson who worked with me to find the perfect car for a great price. The whole buying process was extremely easy and lacked the st accommodating salesperson who worked with me to find the perfect car for a great price. The whole buying process was extremely easy and lacked the stress that I anticipated in my search for my first car. When it came time to sign paperwork, Connor and Amber did the heavy lifting and I was in and out in a matter of minutes. I can’t say enough about the service, and recommend Lia Honda to anyone in pursuit of a new or used vehicle! Ask for Ally! More
I just purchased my 4th Honda from Lia Honda. I hadn't purchased a new vehicle in almost 5 yrs. My previous salesperson (who was awesome) is, unfortunately, no longer with the dealership so I was a bit an purchased a new vehicle in almost 5 yrs. My previous salesperson (who was awesome) is, unfortunately, no longer with the dealership so I was a bit anxious at the prospect of dealing with someone new. The sales manager directed me to new salesperson Ally Rock. At first, I felt my experience with Ally was pretty average, to tell the truth. Then, a few days after picking up my new HR-V, I unexpectedly had to bring it in for service (a software update) to correct a bogus emissions error message. Ally saw me in the waiting area and immediately came over to ask if everything was OK with the new car. I explained what had happened and she went directly to the service manager to check the status of my car. She also made a follow-up call to me 3 days later to see if the car was still error message free, which it was. I appreciated Ally's efforts to make my recent sales experience as good as my continued service experience at Lia, which has been exemplary! More
Excellent experience buying my new 2021 Honda Odyssey. Devante Beltran made our purchase wonderful. He was friendly, understanding, and a very knowledgeable salesman. He went above and beyond to make the Devante Beltran made our purchase wonderful. He was friendly, understanding, and a very knowledgeable salesman. He went above and beyond to make the day enjoyable despite the trouble with Honda Finance. He continued to check on us despite the fact he had already sold the car. He is a great a valuable employee to Lia Honda. More
FANTASTIC SERVICE! FIRST CLASS! I was very nervous as this was my first new car purchase. Ally Rock was attentive, communicative and so nice! She made feel at ease, answered all my questions and even t this was my first new car purchase. Ally Rock was attentive, communicative and so nice! She made feel at ease, answered all my questions and even took the time to follow up with me after the purchase. I highly recommend Lia Honda and Ally Rock!! I'm loving my new car and will tell everyone about the great service. Thank you LIA!!! More
We continue to make the long drive to Northampton to service our 2019 Honda CRV because of Desiree Frank. I am confident that there are other great service people there but why chance it when you have s service our 2019 Honda CRV because of Desiree Frank. I am confident that there are other great service people there but why chance it when you have someone you trust, gives you great service and advice, and keeps to her schedule. I will see you next month for my inspection. Thank you Lia Honda. Gail and Jim Morrison More
Ruth Brown in the service department is the best! Whenever I need to bring my car in, Ruth is very helpful and always friendly! This past time I had to bring my 2018 Pilot in for the transmission flu Whenever I need to bring my car in, Ruth is very helpful and always friendly! This past time I had to bring my 2018 Pilot in for the transmission flush and my coupon printed without a percentage off! But she found an even better coupon for me to use! She is always helpful and nice and as long as she is working there I will always go thru her. It's nice to have someone that "knows" you. Thank you Ruth!! More
I recently brought my HRV in & had excellent service from Michael Wyzik in the service department. He was polite, professional, friendly and got my car service quickly. I’ve bought 4 cars from this dealershi Michael Wyzik in the service department. He was polite, professional, friendly and got my car service quickly. I’ve bought 4 cars from this dealership over the years and have always has excellent service from all departments. I would highly recommend them. More