Lia Honda Northampton
Northampton, MA
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I feel very comfortable with the service employees at Lia Honda. For the latest service, Desiree Frank kindly fit me in on an earlier date than was previously unavailable, for a repair that might have had s Honda. For the latest service, Desiree Frank kindly fit me in on an earlier date than was previously unavailable, for a repair that might have had safety implications before a road trip I had scheduled. Her concern is much appreciated. More
Matthew Midder made buying a car easy. He was knowledgeable and knew just what type of car I needed. We will be recommending him to all. knowledgeable and knew just what type of car I needed. We will be recommending him to all. More
I am always more than happy with the service at Lia Honda and especially pleased with my service contact, Diseree Frank. She is always willing to take the time to discuss my service issues and alert me to a and especially pleased with my service contact, Diseree Frank. She is always willing to take the time to discuss my service issues and alert me to any forthcomming needs my car may need.Saves me money by doing so.. She is a real gem. More
Service was completed in a timely manner without an appointment and covered under warranty. Jason Hnatonko was thorough regarding possible issues and costs. He kept me informed throughout the process. appointment and covered under warranty. Jason Hnatonko was thorough regarding possible issues and costs. He kept me informed throughout the process. More
As always, the service personnel were terrific: courteous, helpful, and informative. Bev Tatro took care of my needs efficiently and with dispatch. I do have one complaint: it is next to imposs courteous, helpful, and informative. Bev Tatro took care of my needs efficiently and with dispatch. I do have one complaint: it is next to impossible to reach the service department on the phone. I find this annoying and frustrating. This flaw should be corrected. More
Thank goodness for Ashley Whalen (Sales Manger) as if wasn't for her hard work my buy would not have happened. Ashley did a lot of extra work at the tail end of my buying a Honda Ridgeline. She needs a wasn't for her hard work my buy would not have happened. Ashley did a lot of extra work at the tail end of my buying a Honda Ridgeline. She needs a RAISE IN PAY. Thanks Ashley. Bruce More
This past month I purchased a pilot with Ally she was extremely helpful and made every step of the process painless. Would definitely recommend to anyone looking for a new car. Thank you ! extremely helpful and made every step of the process painless. Would definitely recommend to anyone looking for a new car. Thank you ! More