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Lia Honda Northampton

Northampton, MA

4.9
575 Reviews

293 King St

Northampton, MA

01060

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Showing 575 reviews

July 09, 2021

Had my HRV worked on. Desiree Frank had everything done in a short time and was very helpful and I recommend servicing your car here. More

by Christineraff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Cote
Jul 09, 2021 -

Lia Honda Northampton responded

Christine, Thank you so much for your positive review and recommendation! Providing top-quality services is so important to us, and we are delighted that Desiree met your satisfaction. We wish you the safest of travels, and we hope that you continue to choose us for all of your future automotive needs.

July 09, 2021

I feel very comfortable with the service employees at Lia Honda. For the latest service, Desiree Frank kindly fit me in on an earlier date than was previously unavailable, for a repair that might have had s More

by L@Northfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desiree Frank
Jul 09, 2021 -

Lia Honda Northampton responded

Thank you so much for your wonderful review! Your safety and satisfaction are of the utmost importance to us, and we are delighted that Desiree could put you at ease before your trip and that she got your automotive needs swiftly resolved. She will be honored to know that you deeply appreciated her assistance. We wish you the safest of travels- on behalf of Desiree and the entire team!

July 03, 2021

Matthew Midder made buying a car easy. He was knowledgeable and knew just what type of car I needed. We will be recommending him to all. More

by kmortimer140
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Midder
Jul 04, 2021 -

Lia Honda Northampton responded

Congratulations on your new vehicle! We are thrilled that Matthew could be of assistance to you and make your overall buying experience both smooth and successful! He will be honored to have earned your kind review and recommendation, and we are so excited for you to enjoy your new ride!

June 25, 2021

We are always happy with Lia Honda service. Beverly Tatro, our service rep, was excellent, and able to explain everything clearly. More

by TBW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beverly Tatro
Jun 29, 2021 -

Lia Honda Northampton responded

Thank you so much for taking the time to share this positive review! We are thrilled to hear that Beverly could be of assistance to you, and we are delighted that our services continuously meets your satisfaction. We will certainly provide you with nothing less than the 5-star service that you deserve in the future. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

June 22, 2021

I am always more than happy with the service at Lia Honda and especially pleased with my service contact, Diseree Frank. She is always willing to take the time to discuss my service issues and alert me to a More

by karenmayotte
Recommend Dealer
Yes
Employees Worked With
Diseree Frank/excellant
June 16, 2021

It was a great experience. I told him what I wanted and he made it happen. I would definitely recommend him to friends and family. More

by Laura patenaude
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emanuel Quinones
Jun 16, 2021 -

Laura patenaude responded

It was a stressful experience

Jun 16, 2021 -

Laura patenaude responded

It was a good experience

Jun 16, 2021 -

Laura patenaude responded

Thank you for working with me to get the car i wanted.

Jun 29, 2021 -

Lia Honda Northampton responded

Laura, Thank you for taking the time to share this positive review. We are delighted that Emanuel provided you with top-notch assistance and made your visit an all-around success. He will be delighted to know of your recommendation and that you deeply valued his assistance. We wish you the warmest congratulations on your new vehicle- on behalf of the entire team! We appreciate the opportunity to do business with you, and please do not hesitate to give us a call if we may ever be of further assistance to you in the future.

June 11, 2021

Service was completed in a timely manner without an appointment and covered under warranty. Jason Hnatonko was thorough regarding possible issues and costs. He kept me informed throughout the process. More

by clee4512
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hnatonko
Jun 29, 2021 -

Lia Honda Northampton responded

Thank you so much for your excellent review! Your safety and satisfaction are our utmost priorities, and we are glad to know that Jason provided you with a remarkable experience and got your automotive needs efficiently resolved. It is our pleasure to serve you in any way possible. We wish you the safest of travels until we meet again.

June 03, 2021

As always, the service personnel were terrific: courteous, helpful, and informative. Bev Tatro took care of my needs efficiently and with dispatch. I do have one complaint: it is next to imposs More

by Old-timer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bev Tatro
May 31, 2021

Thank goodness for Ashley Whalen (Sales Manger) as if wasn't for her hard work my buy would not have happened. Ashley did a lot of extra work at the tail end of my buying a Honda Ridgeline. She needs a More

by bruceondahill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmanuel Quinones
May 31, 2021

This past month I purchased a pilot with Ally she was extremely helpful and made every step of the process painless. Would definitely recommend to anyone looking for a new car. Thank you ! More

by Ndevine497
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ally Rock
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