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Lia Honda Northampton

Northampton, MA

4.9
575 Reviews

293 King St

Northampton, MA

01060

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Showing 575 reviews

October 31, 2021

Desiree Frank in the service department was, as always, very helpful in getting our work done quickly, efficiently, correctly, and for a good price. Love the coupons! More

by Tim
Recommend Dealer
Yes
Employees Worked With
Desiree Frank
Nov 02, 2021 -

Lia Honda Northampton responded

Tim, We are so glad that Desiree could get your automotive needs efficiently taken care of! Your safety and satisfaction are our utmost priorities. We thank you for your wonderful review, and we hope to see you again the next time your vehicle is ready for service!

October 29, 2021

Roger and Jessica were very helpful with answering our questions and made sure our visit was very quick and painless. They gave us a fair price from the start without arguing; I hope my next car buying ex More

by Jcoe96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica, Downie , Roger Cote
Oct 29, 2021 -

Lia Honda Northampton responded

Thank you for taking the time to leave Roger and Jessica this wonderful review! Providing a seamless and remarkable experience is always our goal, and we are so glad that their efforts met your satisfaction. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of Roger, Jessica, and the entire team! We hope for an opportunity to work with you again in the future.

October 29, 2021

Lia Honda was fantastic! The only dealer honest and direct on the price we could find! They cared to listen to us and worked all perfectly! Highly recommend! Look for Roger Cote and Jessica. They are More

by SA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Downie, Roger Cote
Nov 02, 2021 -

Lia Honda Northampton responded

Thank you so much for your wonderful review and recommendation! We are delighted that Roger and Jessica provided you with great care throughout your visit. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle! We wish you the safest of travels- on behalf of the entire team!

October 07, 2021

This is my third Honda from Lia. Never disappointed with the service, regardless of the changes in staffing. Perfect hosts for a pleasant transaction, whether it be service or purchase. Special thanks to De More

by mrsbaprice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desiree Frank
Oct 07, 2021 -

Lia Honda Northampton responded

Thank you for taking the time to leave us this positive review! We are so glad Desiree and the team could consistently provide you with top-notch service and make you feel like the valuable customer that you certainly are! It is our pleasure to assist you in any way possible. We wish you safe travels, and we hope that you continue to choose us for all of your future automotive needs!

October 07, 2021

I came in to see Hailey! My inspection sticker was about to go past due. Turns out my registration was out of date so quickly went home and got that fixed online and printing out a temporary copy. Then it w More

by Alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kailey, Ray Becker
Oct 07, 2021 -

Lia Honda Northampton responded

Alex, Thank you so much for your 5-star review! We are so glad that Hailey got your automotive needs efficiently taken care of. It is our pleasure to serve you. If there is ever anything more that Hailey and the team may help you with, please do not hesitate to let us know. Safe travels!

September 29, 2021

Roger is a amazing sales person who truly listens to customers. I did go in looking to up my size in vehicle and looking at options and best money wise and he has showed me many options and kept it real More

by kassidypetros
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Cote
Sep 29, 2021 -

Lia Honda Northampton responded

Kassidy, We greatly appreciate you taking the time to leave Roger this wonderful review and and recommendation! We are delighted that he provided you with the 5-star service that you so much deserve! It is our pleasure to assist you in any way possible. Please do not hesitate to let us know how he and the team may be of further assistance to you in the future. Take care!

September 29, 2021

Roger and Jess provided excellent service and found the car I was looking for when other dealers just kept saying nothing was available! More

by Patti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Cote
Sep 30, 2021 -

Lia Honda Northampton responded

Patti, Thank you for your wonderful review! We are so glad that Roger and Jess provided you with top-notch service and met your automotive needs! It is our pleasure to assist you in any way possible. We wish you the warmest congratulations on your new vehicle- on behalf of the entire team! We hope to see you again when the time comes for your vehicle's first service.

September 28, 2021

Alicia was the perfect salesperson for me. She was professional, pleasant to work with and answered any questions I had. She also made herself available to me after the purchase as I learned my new ca More

by TESS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Rock
Sep 29, 2021 -

Lia Honda Northampton responded

Tess, Thank you for taking the time to leave Alicia this wonderful review and recommendation! We greatly appreciate the opportunity to work with you, and we are delighted that she provided you with exceptional care. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle! Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

September 28, 2021

I had great, easy, pleasant buying experience at Lia! My salesperson was knowledgeable friendly and easy to work with. More

by Bill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Rock
Sep 29, 2021 -

Lia Honda Northampton responded

Bill, Thank you for your 5-star review! Providing a seamless and remarkable experience is always our goal, and we are so glad that our team's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We wish you the warmest congratulations on your new vehicle- on behalf of the entire team!

September 27, 2021

Peter was excellent; very thorough and professional but also very personable, a pleasure to know! More

by MJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Scagliarini
Sep 27, 2021 -

Lia Honda Northampton responded

MJ, We are so glad that Peter provided you with the top-notch service that you so much deserve! It is our pleasure to assist you in any way possible. We thank you for your excellent review and we wish you the safest of travels until we meet again!

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