Lia Honda Northampton

My family and I came in to look at HRV for my mother we were helped by Ally. She answered all of our questions and made everything very easy. were helped by Ally. She answered all of our questions and made everything very easy. More

I much appreciated Desiree Frank's kind help during my recent service appointment for my old Honda. She is friendly and humorous and made sure to contact me when the job was done. The service was quick recent service appointment for my old Honda. She is friendly and humorous and made sure to contact me when the job was done. The service was quick and efficient and included a much-appreciated heads-up about an issue that's OK for now, but will need attention during the next service. More

Worked with Ally While shopping for my new civic, she was attentive to any questions I had and was very helpful and made my entire experience at Lia Honda wonderful! attentive to any questions I had and was very helpful and made my entire experience at Lia Honda wonderful! More

This is my third vehicle purchase from Lia (first was from Lia Toyota). I've always had such positive experiences with them, so when it came time to shop for a new car, they were my first choice. Jessica from Lia Toyota). I've always had such positive experiences with them, so when it came time to shop for a new car, they were my first choice. Jessica, the internet sales manager, was the first one I spoke with, and she was absolutely amazing! So sweet and responsive and got me exactly what I wanted for a vehicle. Next was Peter, the floor salesman who helped walk me through all the features of the brand new car. He was extremely kind, and I would recommend him to anyone! The finance manager, Connor, was also AWESOME! He, my husband and I chatted about video games while waiting for the paperwork to be processed, and he made the car buying experience that much better! I feel awful that some people have bad experiences with this dealership, but I have never seen anything short of remarkable from them whenever I'm there! More

I have bought dozens of new cars and this dealership is about the worst I have ever dealt with. They have overpriced their cars above MSRP and will not fairly negotiate even on trivial matters. Additional about the worst I have ever dealt with. They have overpriced their cars above MSRP and will not fairly negotiate even on trivial matters. Additional expensive add ons not recommended by Consumer Reports. Not a positive consumer experience. More

Desiree Frank is the best when you need your car serviced. She is a seasoned and professional service rep that will get the job done! Great to work with and professional! serviced. She is a seasoned and professional service rep that will get the job done! Great to work with and professional! More

Desiree Frank is honest, sincere and helpful. I will only have my car serviced when she is working. Nothing against anyone else since I don;t know them, but when you already have someone that is great, why n have my car serviced when she is working. Nothing against anyone else since I don;t know them, but when you already have someone that is great, why not just stick with her. More

I would like to thank our salesperson Riley Campbell of Lia Honda Northampton for the aid he facilitated in getting my Daughter's car worked on. Which was installation of heated seats and repair to the cam Lia Honda Northampton for the aid he facilitated in getting my Daughter's car worked on. Which was installation of heated seats and repair to the camera. More

Lia Honda was fantastic. Roger Cote was extremely helpful and it was nice and easy working with him. and it was nice and easy working with him. More

Lia Honda consistently offers great service on our two cars. Desiree Frank manages the service experience with grace, ease and excellent communication skills, she and Lia help make servicing our cars a pl cars. Desiree Frank manages the service experience with grace, ease and excellent communication skills, she and Lia help make servicing our cars a pleasant experience. More