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Lia Honda Northampton

Northampton, MA

4.9
567 Reviews

293 King St

Northampton, MA

01060

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Showing 567 reviews

July 31, 2024

We had an idea of the type of car we wanted. After listening carefully of our wants they showed us what we requested and then another option still within our price range. No pressure just talkin More

by Rak.fam
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ally Rock, Zahran Zafar
Aug 01, 2024 -

Lia Honda Northampton responded

Thanks for taking a moment to give us the highlights of your dealership experience! We're delighted our team was committed to your complete satisfaction. Congrats on the new pre-owned Honda! Best wishes for pleasant travels in your future, from the whole team at Lia Honda.

July 17, 2024

Alfredo Settembre was the best salesman I have ever used. He never gave me the "salesman" talk. He was able to answer all our questions. I found that everyone Lia Honda so very friendly. Would recommend othe More

by northschoolstudio@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ally Rock, Alfredo Settembre, Brigette Langolf
Jul 17, 2024 -

Lia Honda Northampton responded

Thank you for sharing your experience with us! We're delighted Alfredo handled your wishes with the utmost advocacy and grace. Congrats on the new Honda! Here's wishing you all the best in your summer travels, from everyone at Lia Honda!

June 25, 2024

I wanted to turn in my Honda for end of lease. I called and salesperson said I could come in anytime. When I arrived they wanted to buy my vehicle as it was in excellent shape, but their offer w More

by Hondacherry
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Alfredo Settembre
Jul 08, 2024 -

Lia Honda Northampton responded

I would like to personally apologize for the experience you had turning in/selling your lease. Our goal is always to provide our customers with the best experience possible. I addressed this situation with everyone involved to ensure this does not happen again to any of our customers. If you wish to discuss the situation further, please feel free to contact me. Mike Pitruzzello General Manager Lia Honda of Northampton 413-586-8626 ext. 1824 mpitruzzello@liacars.com

May 21, 2024

Alfredo settembre made the process very easy. He’s very knowledgeable and lead us in the right direction to buy the perfect car for our family More

by lauren.lapointe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfredo Settembre
May 22, 2024 -

Lia Honda Northampton responded

Lauren, We are so glad that Alfredo could get you and your family into your perfect vehicle- while providing you with a seamless, 5-star experience! Our guests' satisfaction is our utmost priority. Thank you and safe travels!

April 24, 2024

I've been going to Lia Honda for the last twenty years, and they've always been superb both at selling me cars and, above all, at servicing them promptly and efficiently. I have worked mainly with Desiree More

by pstally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Frank
Apr 25, 2024 -

Lia Honda Northampton responded

Thank you for letting us know how pleased you've been with Desiree's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we see you again!

April 03, 2024

Very happpy to discover that they had the exact car that I was interested in. Sales person, jason brooks was excellent. More

by Frances
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ally Rock, Jason Brooks
Apr 04, 2024 -

Lia Honda Northampton responded

Frances, that's wonderful! Thanks for the positive feedback on working with Jason. We're delighted he effortlessly accommodated your interest in that vehicle. Congratulations! We wish you so much happiness in your upcoming travels, from all of us at Lia Honda!

March 02, 2024

Our recent experience at Lia Honda was made both pleasant and easy by Alfredo. He was attentive to our questions and concerns. There were points in the purchasing process when we had to wait for the next s More

by docpb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zahran Zafar, Alfredo Settembre
Mar 06, 2024 -

Lia Honda Northampton responded

Thank you for taking the time to share your feedback with us! We're happy to hear Alfredo was there for you at every step in the process. We wish you all the best in your travels to come, from everyone at Lia Honda!

March 01, 2024

Amazing customer service! Everyone was very polite, great communication and help me with everything! Thanks More

by Gabriellegonzalez117
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ally Rock, Jason Brooks, Joe Dubuc
Mar 06, 2024 -

Lia Honda Northampton responded

Thanks for taking a moment to give us the highlights of your dealership experience! We're delighted our team was committed to your complete satisfaction. Congrats on the new Honda! Best wishes for pleasant travels in your future, from the whole team at Lia Honda!

February 27, 2024

Alfredo was an informative and helpful salesman. He answered all of our questions and helped us to efficiently purchase our vehicle in a timely manner. I would purchase another car from Lia Northam More

by Michaelclarity
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ally Rock, Alfredo Settembre
Mar 01, 2024 -

Lia Honda Northampton responded

Thanks for taking a moment to give us the highlights of your dealership experience with Alfredo! We're delighted he was committed to your complete satisfaction. Congrats on the new Honda! Best wishes for pleasant travels in your future, from the whole team at Lia Honda!

February 15, 2024

Amber Brainerd was my salesperson. What a joy to work with she is professional, excellent communicator, kind, and very knowledgeable about the Ridgeline. She kept me updated on the ve More

by magresto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ally Rock
Feb 15, 2024 -

magresto responded

Five stars all around.

Feb 16, 2024 -

Lia Honda Northampton responded

We're so pleased you enjoyed a pleasant dealership experience guided by Amber and Ally! Thank you for taking the time to review and recommend their expertise. We wish you all the best in your future travels, from the entire team at Lia Honda!

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