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Lia Honda Northampton

Northampton, MA

4.9
584 Reviews

293 King St

Northampton, MA

01060

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Showing 584 reviews

January 25, 2025

I have been going to this dealership for many years and have been completely satisfied. Desiree Frank is always so friendly and answers all of my questions! More

by sue
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Desiree Frank
Jan 28, 2025 -

Lia Honda Northampton responded

Thank you for your lovely feedback, Sue! We're pleased you continue to receive the best care and guidance from Desiree and our amazing team. Please don't hesitate to get in touch when we can assist you again.

January 17, 2025

I’ve been going here for years and I trust this dealership with Service of my Honda Fit. My 2 most recent visits have been great. Jill Fuduric was the individual who worked with me both times. Very More

by Amber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill Fuduric
Jan 17, 2025 -

Lia Honda Northampton responded

Amber, thank you for taking a moment to share positive feedback on Jill. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!

January 16, 2025

The dealership was very clean comfortable and welcoming. We went to a private area to discussed our plan for purchasing a new car. More

by R and P
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zahran Zafar, Alfredo Settembre
Jan 17, 2025 -

Lia Honda Northampton responded

R and P, thanks for taking a moment to let us know how helpful you found this visit! We're delighted our team provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

January 09, 2025

Jill Fuduric is great at the customer service desk. She knows everything! She makes this dealership run smoothly. It’s the service after we bought the car that keeps us coming back. We have two Hond More

by Dfyanddebbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill Fuduric, Exavier Adorno
Jan 09, 2025 -

Lia Honda Northampton responded

We appreciate you for leaving Jill this stellar review! We are delighted to know that she was great, knowledgeable and made everything run smoothly. If there is ever anything more that we may help you with please do not hesitate to let us know.

December 25, 2024

Jill is very helpful and they communicate well across the entire department! Would return for further services. More

by Nathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill Fuduric
Dec 27, 2024 -

Lia Honda Northampton responded

Nathan, thanks so much for mentioning all the aspects of your service visit that stood out. We especially appreciate your kind words and recommendation of Jill's expertise. Please come see us again some day!

November 29, 2024

Desiree was very responsive and courteous. Highly recommended dealer and service writer. Barnes’s ready as promised. More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Frank, Jason Brooks, Brigette Langolf
Dec 04, 2024 -

Lia Honda Northampton responded

K, we appreciate your 5 stars for Desiree! Thank you for taking a moment to share the highlights of this service visit. We're happy to be your #1 choice for service.

November 25, 2024

I have had the pleasure of working with Desiree Frank for many years. I always feel confident that she will make sure my ten year old Honda Fit has the best service at a fair price! Thank you, Desiree! More

by todd_susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Frank
Nov 26, 2024 -

Lia Honda Northampton responded

Thank you, Todd! We're pleased you had another great service experience with us, and that Desiree made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

November 20, 2024

Desiree Frank is one of the best if not the best service rep I have ever dealt with. More

by d1n1t2e3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Frank
Nov 20, 2024 -

Lia Honda Northampton responded

We truly appreciate your continued business, and we're glad Desiree has always taken such great care of you and your vehicle. Thank you for making Lia Honda your #1 choice for service!

November 15, 2024

I had very excited service very professional clean and warm place i enjoy my vist More

by taylorglorious
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Archidiacono
Nov 15, 2024 -

Lia Honda Northampton responded

Thank you for telling us why you liked this service visit! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Lia Honda your first choice for service.

October 28, 2024

Jill Furduric and her team did an outstanding job to diagnose and repair two bothersome and potentially unsafe issues. The ear splitting brakes are silently safe and my broken front end parts have been More

by mjcormier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Choquette 5 Stars as well!, Jill Fuduric
Oct 28, 2024 -

Lia Honda Northampton responded

Thank you for reporting on the exceptional work Jill and our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Lia Honda for the highest quality service!

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