Lia Honda Northampton
Northampton, MA
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We had an idea of the type of car we wanted. After listening carefully of our wants they showed us what we requested and then another option still within our price range. No pressure just talkin After listening carefully of our wants they showed us what we requested and then another option still within our price range. No pressure just talking it out back and forth. It made us very confident with our choice. More
Alfredo Settembre was the best salesman I have ever used. He never gave me the "salesman" talk. He was able to answer all our questions. I found that everyone Lia Honda so very friendly. Would recommend othe He never gave me the "salesman" talk. He was able to answer all our questions. I found that everyone Lia Honda so very friendly. Would recommend others to it. More
I wanted to turn in my Honda for end of lease. I called and salesperson said I could come in anytime. When I arrived they wanted to buy my vehicle as it was in excellent shape, but their offer w I called and salesperson said I could come in anytime. When I arrived they wanted to buy my vehicle as it was in excellent shape, but their offer was so low. When I said I just wanted to turn it in, they said I had to deal with the general manager and he wasn’t there. They never called me the next day and put me on hold when I called them. I did most of my service at Lia so this was very disappointing. They obviously didn’t know what they were doing. I went to another Honda dealership and they paid me $3000 more than Lia and the process took only 10 minutes and they were so great. More
Alfredo settembre made the process very easy. He’s very knowledgeable and lead us in the right direction to buy the perfect car for our family He’s very knowledgeable and lead us in the right direction to buy the perfect car for our family More
I've been going to Lia Honda for the last twenty years, and they've always been superb both at selling me cars and, above all, at servicing them promptly and efficiently. I have worked mainly with Desiree and they've always been superb both at selling me cars and, above all, at servicing them promptly and efficiently. I have worked mainly with Desiree Frank, who has always been superb at explaining what needs to be done and letting me know whether it's urgent or can be postponed. More
Our recent experience at Lia Honda was made both pleasant and easy by Alfredo. He was attentive to our questions and concerns. There were points in the purchasing process when we had to wait for the next s and easy by Alfredo. He was attentive to our questions and concerns. There were points in the purchasing process when we had to wait for the next step or form, and Alfredo made sure we were comfortable and informed about what was happening. More
Alfredo was an informative and helpful salesman. He answered all of our questions and helped us to efficiently purchase our vehicle in a timely manner. I would purchase another car from Lia Northam He answered all of our questions and helped us to efficiently purchase our vehicle in a timely manner. I would purchase another car from Lia Northampton Honda. More
Amber Brainerd was my salesperson. What a joy to work with she is professional, excellent communicator, kind, and very knowledgeable about the Ridgeline. She kept me updated on the ve What a joy to work with she is professional, excellent communicator, kind, and very knowledgeable about the Ridgeline. She kept me updated on the vehicle. Once the truck was ready Amber even help set up the phone for me, after going over all the features. I could go on forever praising her. I will be back and will tell people what a great experience I had there. Also a special shout out to Ally the financial manager what a gem she is as well More