Lia Honda Northampton
Northampton, MA
Filter Reviews by Keyword
By Type
Showing 575 reviews
Manny Quinones was exceptional in helping me with the service of my Civic Hatchback. They listened to every concern I had based on my previous service appointment at the service center and went out of th service of my Civic Hatchback. They listened to every concern I had based on my previous service appointment at the service center and went out of their way to make sure those concerns were addressed. I hope to work with them again. More
Purchased 2017 Accord EX-L from Peter Scagliarini. He did an excellent job of listening to my wants and needs, and this car fulfills all of my list. Not to mention, it's a beautiful, luxurious car a He did an excellent job of listening to my wants and needs, and this car fulfills all of my list. Not to mention, it's a beautiful, luxurious car as well. Would highly recommend visiting Peter, great guy. This is my second Honda purchase from Lia, will not go anywhere else. More
Joseph did a great job helping with my recent service. I came in with a flat tire but needed to do some regularly schedule maintenance. Joseph was clear about what needed to be done and the time frame. I came in with a flat tire but needed to do some regularly schedule maintenance. Joseph was clear about what needed to be done and the time frame. He kept in touch and let me know about deals that were in my best interest. I appreciated the care and service very much. I hope to work with him again. More
Desiree Frank was exceptional in helping me with the service my Ridgeline needed. If there is one thing I'd change, it would be the call back time. I was told my vehicle would be done on Saturday and w service my Ridgeline needed. If there is one thing I'd change, it would be the call back time. I was told my vehicle would be done on Saturday and when I called at 2 it went to voice mail. No big deal because they could have been on another line. However, I called 3 more times after that and still got no response and didn't know if it was okay to pick up my truck. I ended up coming in the following Monday. The problem was I had to go all weekend without a vehicle. Thanks again for all the help though. More
I would like to thank Peter Scagliarini for a very professional yet personal service when I purchased my 2022 HR-V Honda last year. I never got a chance to write my review, but better late than never professional yet personal service when I purchased my 2022 HR-V Honda last year. I never got a chance to write my review, but better late than never. Thank you Peter! More
I can’t say enough great things about Peter Scagliarini. This was my first time buying a brand new vehicle. He wasn’t pushy at all and that was one of the things I was dreading about buying a new car. He he This was my first time buying a brand new vehicle. He wasn’t pushy at all and that was one of the things I was dreading about buying a new car. He helped me get to a payment I could afford and with how and where to cash my insurance payout from my previous car being totaled. He went above and beyond for me & I look forward to seeing him when I go for my first oil change! I love my 2022 CR-V!!! Thanks Peter!!!!! More
Roger Cote was great! He made quick work of the negotiations and his follow through on the paperwork end was great. His attention detail was outstanding as well as he got He made quick work of the negotiations and his follow through on the paperwork end was great. His attention detail was outstanding as well as he got all the way down to asking me what color license plate screws I wanted. Juan Lozada the Sales manager helped to get me the best rate possible and worked with me to get the trade in numbers I was looking for. Also, Ally Rock was very nice and personable and helped to explain all the pros & cons to gap insurance and additional warranty options that were available to me. Kudos to the Lia team! More
10/10 Roger made my car buying experience perfect. it was my first real dealership buying experience and I will see Roger again for my next one. it was my first real dealership buying experience and I will see Roger again for my next one. More