Lia Honda Northampton

Lia honda of Northampton was an amazing experience for me. I had been in market for a specific honda civic sport hatchback in a manual transmission and could not find any in the state of Massachusetts! I me. I had been in market for a specific honda civic sport hatchback in a manual transmission and could not find any in the state of Massachusetts! I happened to find a lia honda of Williamsville in new york that had one in stock. At first I was told they could not sell it directly to me which saddened me. I called lia honda of Northampton about this vehicle and received a call back saying they can get the vehicle transferred over to their dealership for me! That goes a long way to show that lia honda of Northampton will truly work with you to get you the vehicle you desire. I can't express how much I appreciate the dealership being able to get this manual transmission honda civic hatchback for me as there was not even 2 of these in the surrounding states or Massachusetts. Thank you to the driver who made the 5 hour drive for a customer. Says alot about the dealership. The process from vehicle arrival to purchasing and delivering was extremely fast. My salesperson RODNEY RAMOS did an outstanding job being patient with myself and explaining the purchase process. Thank you again. More

I went car shopping today and had a wonderful experience with Rodney Ramos! He is an excellent salesman. with Rodney Ramos! He is an excellent salesman. More

Very responsive. They helped me through every step of the process, including transportation from the rental company and following up with the insurance company. They helped me through every step of the process, including transportation from the rental company and following up with the insurance company. More

One of the best dealerships I’ve been to because of the customer service s. customer service s. More

The great & excellent customer service provided to me by rodney ramos made my experience awesome rodney ramos made my experience awesome More

Most welcoming experience for a first time buyer . I Will be back for future business I Will be back for future business More

Amber Brainerd managed the entire sales process and customer experience with me in an expeditious yet careful fashion from product selection and sourcing, to financing alternatives, to the final deliv customer experience with me in an expeditious yet careful fashion from product selection and sourcing, to financing alternatives, to the final delivery and post-delivery check-in. She expressed patience and care with an old guy like me when explaining the technology within the 2023 Ridgeline upon delivery. The entire experience exceeded my expectations, and I would gladly recommend Amber to anyone looking for a vehicle. More

Amber Brauner's was a pleasure to work with. She was professional, answered all of our questions, was attentive to our needs and concerns, and we would recommend her anyone looking to purchase a She was professional, answered all of our questions, was attentive to our needs and concerns, and we would recommend her anyone looking to purchase a new Honda or used one for that matter. More

We are very satisfied with the professional service provided by Lia Honda in Northampton. The staff were helpful, patient, and prompt throughout the entire process. This is the fourth car that our fami provided by Lia Honda in Northampton. The staff were helpful, patient, and prompt throughout the entire process. This is the fourth car that our family has purchased from this dealership and we have never been disappointed. We highly recommend this location! More

Desiree Frank was exceptional in helping me with my service on my CRV. Over the years, she has been consistently wonderful in assisting me every time I bring my car in for service. Thank You! service on my CRV. Over the years, she has been consistently wonderful in assisting me every time I bring my car in for service. Thank You! More