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Lia Honda Northampton

Northampton, MA

4.9
568 Reviews

293 King St

Northampton, MA

01060

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Showing 568 reviews

December 31, 2022

Amber Brauner's was a pleasure to work with. She was professional, answered all of our questions, was attentive to our needs and concerns, and we would recommend her anyone looking to purchase a More

by Sydfs18
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amber Brainerd
Jan 03, 2023 -

Lia Honda Northampton responded

Thank you for letting us know how fantastic Amber was during your dealership experience! Your satisfaction is our top priority, so we're glad Amber took the time to address your needs and wants while shopping for a vehicle. Please don't hesitate to give us a call if we may ever be of service to you again. It is always our pleasure!

Jan 03, 2023 -

Sydfs18 responded

Amber Brauner's was a pleasure to work with. She was professional, answered all of our questions, was attentive to our needs and concerns. We would recommend her highly to anyone looking to purchase a new Honda or a used Honda.

December 25, 2022

We are very satisfied with the professional service provided by Lia Honda in Northampton. The staff were helpful, patient, and prompt throughout the entire process. This is the fourth car that our fami More

by Agata
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Lee
Dec 27, 2022 -

Lia Honda Northampton responded

Hi, Agata! Thank you for sharing your thoughts about our dealership. We're happy to have had so many opportunities to work with you and put you into some great vehicles. Congratulations on your new Honda! The entire Lia Honda team wants to with you safe and happy travels, until we meet again.

December 07, 2022

Desiree Frank was exceptional in helping me with my service on my CRV. Over the years, she has been consistently wonderful in assisting me every time I bring my car in for service. Thank You! More

by ackandel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Frank
Dec 07, 2022 -

Lia Honda Northampton responded

Thank you for trusting us with the care of your CR-V! We sincerely appreciate your continued business and we're happy you've been so pleased with the reliable service Desiree delivers time and again. Please don't hesitate to give us a call if we may assist you at any time. It is always our pleasure!

November 04, 2022

Manny Quinones was exceptional in helping me with the service of my Civic Hatchback. They listened to every concern I had based on my previous service appointment at the service center and went out of th More

by p84yo2t7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Quinones
Nov 04, 2022 -

Lia Honda Northampton responded

Thanks for stopping by to share positive feedback on Manny! Manny is an exceptional advocate for his clients and their vehicles, so we're delighted you got to experience that level of service for yourself. We're certainly looking forward to making your next visit a 5-star experience. Thank you for choosing Lia Honda!

October 21, 2022

Purchased 2017 Accord EX-L from Peter Scagliarini. He did an excellent job of listening to my wants and needs, and this car fulfills all of my list. Not to mention, it's a beautiful, luxurious car a More

by daveherrick219
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Scagliarini
Oct 21, 2022 -

Lia Honda Northampton responded

Hey, Dave! So nice to see this review from you. Congratulations on the new pre-owned Accord! We're thrilled to hear about your experience with Peter at Lia Honda and especially glad to know he worked with you to find that perfect car. We hope you enjoy many years of safe and happy travels. Feel free to reach out to us with any and all of your automotive needs. We appreciate your business and look forward to seeing you next time.

September 25, 2022

Joseph did a great job helping with my recent service. I came in with a flat tire but needed to do some regularly schedule maintenance. Joseph was clear about what needed to be done and the time frame. More

by garudashanti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Dubuc
Sep 26, 2022 -

Lia Honda Northampton responded

Thanks so much for your positive feedback! We are delighted to hear that Joseph provided you with an accommodating, informative service appointment. Your satisfaction means everything to us and keeping your vehicle in top condition is our top priority. If there is ever any concern or question we may help you with, please feel free to give us a call. Until we meet again, drive safe and take care!

August 30, 2022

Desiree Frank was exceptional in helping me with the service my Ridgeline needed. If there is one thing I'd change, it would be the call back time. I was told my vehicle would be done on Saturday and w More

by rentnel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desiree Frank
August 29, 2022

We purchased our car a few months ago and Roger Cote made it a great experience. It was fast and easy :) More

by M&M
Recommend Dealer
Yes
Employees Worked With
Roger Cote
Aug 30, 2022 -

Lia Honda Northampton responded

M&M, Thank you so much for your positive review! Roger will be delighted you mentioned his name. We hope your new car has been a pleasure to own thus far and we wish you many years of safe and pleasant journeys to come. Don't hesitate to give us a call should any other automotive needs arise. We'd be glad to help. Thanks again!

July 29, 2022

I would like to thank Peter Scagliarini for a very professional yet personal service when I purchased my 2022 HR-V Honda last year. I never got a chance to write my review, but better late than never More

by eddavalborg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Scagliarini
Jul 29, 2022 -

Lia Honda Northampton responded

Thank you for taking the time to leave Peter this 5-star review! He will be delighted to hear of your very kind words! We hope that you have been loving your Honda HR-V! Please drive safely, and do not hesitate to give us a call if there is ever anything more that Peter or the team may help you with!

July 12, 2022

Anthony Lee and the team were very helpful in coordinating appointments around my schedule since I live out of town. Much appreciated!! More

by sandigarvie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Lee
Jul 14, 2022 -

Lia Honda Northampton responded

Thank you so much for your wonderful review! We are happy to hear that Anthony took great care of you. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

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