Lia Honda Northampton

Lia Honda is an excellent dealership…service department is also excellent and Nantricia Sibley is superb….she has helped me several times and now I ask for her when I call the service department …good job is also excellent and Nantricia Sibley is superb….she has helped me several times and now I ask for her when I call the service department …good job everyone…. More

I had a good sales experience with Amber Brainerd and purchased a new honda pilot purchased a new honda pilot More

I am always happy with the service I get a Lia Honda,, Desiree Frank is always smiling and helpfully I get to relax with a good book while your service team works on my car. I am so thankful th Honda,, Desiree Frank is always smiling and helpfully I get to relax with a good book while your service team works on my car. I am so thankful that they are able to keep my car running like a brand new car. . More

Lia honda of Northampton was an amazing experience for me. I had been in market for a specific honda civic sport hatchback in a manual transmission and could not find any in the state of Massachusetts! I me. I had been in market for a specific honda civic sport hatchback in a manual transmission and could not find any in the state of Massachusetts! I happened to find a lia honda of Williamsville in new york that had one in stock. At first I was told they could not sell it directly to me which saddened me. I called lia honda of Northampton about this vehicle and received a call back saying they can get the vehicle transferred over to their dealership for me! That goes a long way to show that lia honda of Northampton will truly work with you to get you the vehicle you desire. I can't express how much I appreciate the dealership being able to get this manual transmission honda civic hatchback for me as there was not even 2 of these in the surrounding states or Massachusetts. Thank you to the driver who made the 5 hour drive for a customer. Says alot about the dealership. The process from vehicle arrival to purchasing and delivering was extremely fast. My salesperson RODNEY RAMOS did an outstanding job being patient with myself and explaining the purchase process. Thank you again. More

Most welcoming experience for a first time buyer . I Will be back for future business I Will be back for future business More

I went car shopping today and had a wonderful experience with Rodney Ramos! He is an excellent salesman. with Rodney Ramos! He is an excellent salesman. More

The great & excellent customer service provided to me by rodney ramos made my experience awesome rodney ramos made my experience awesome More

Very responsive. They helped me through every step of the process, including transportation from the rental company and following up with the insurance company. They helped me through every step of the process, including transportation from the rental company and following up with the insurance company. More

One of the best dealerships I’ve been to because of the customer service s. customer service s. More

Amber Brainerd managed the entire sales process and customer experience with me in an expeditious yet careful fashion from product selection and sourcing, to financing alternatives, to the final deliv customer experience with me in an expeditious yet careful fashion from product selection and sourcing, to financing alternatives, to the final delivery and post-delivery check-in. She expressed patience and care with an old guy like me when explaining the technology within the 2023 Ridgeline upon delivery. The entire experience exceeded my expectations, and I would gladly recommend Amber to anyone looking for a vehicle. More