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Lia Honda Northampton

Northampton, MA

Overview
Reviews
Vehicles
4.9
575 Reviews
Call Dealership (413) 341-5284
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293 King St

Northampton, MA

01060

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Showing 575 reviews

May 12, 2023

Satisfied with experience with Roger Cote. Would recommend to future buyers. Done deal was timely. More

by Lady Di
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Cote
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May 17, 2023 -

Lia Honda Northampton responded

Lady Di, thanks for taking a moment to let us know how pleased you were with Roger's assistance. We're' happy his support made this dealership experience a breeze. Congrats on the new-to-you vehicle! We wish you all the best in your journeys ahead, from the whole team at Lia Honda!

May 03, 2023

Warm, courteous, efficient and professional. Desiree in service is a perfect embodiment of the description. Shout out to the Randy the Service Manager as well! More

by gersonatah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Frank, Randy Sefton
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May 12, 2023 -

Lia Honda Northampton responded

Thanks for stopping by to share lovely feedback on Desiree and to shout out Randy! We're glad you enjoy working with them, both. As always, please let us know if there is anything we may ever do for you. It's always our pleasure to be of service. See you next time!

May 03, 2023

Perfect customer service, great communication, I recommend. I will be coming back for service. Thanks More

by chawilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe dubuk
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May 12, 2023 -

Lia Honda Northampton responded

Great! We graciously await your return to our service department. We're delighted our team provided you with a convenient and accommodating visit this time. We wish you the safest of travels until we meet again!

May 03, 2023

Great to work with and very knowledgeable! We would definitely recommend them in the future. More

by Bzmimitz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason brooks
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May 12, 2023 -

Lia Honda Northampton responded

Wonderful! Thanks for stopping by to let us know our team ensured an exceptional dealership experience. We hope you'll not hesitate to choose Lia Honda again some day. We definitely look forward to working with you again!

April 28, 2023

I have purchased cars from Lia Honda and have been very pleased with the performance and service over the years.Desiree Frank has particularly been helpful regarding the required service.She is very knowle More

by Floyd Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Frank
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April 21, 2023

Desiree Frank is a pleasure to work with at LiaHonda,Northampton. She is courteous, knowledgeable and listens to customer needs. Highly recommend! More

by Mgg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Frank
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April 20, 2023

Such nice people and great service! Our service technician Joe Dubec was the nicest person! More

by Charles Parsons
Recommend Dealer
Yes
Employees Worked With
Joe Dubec
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April 19, 2023

Joe Dubuc was an excellent service provider. I am an older person who is uncomfortable with smart phones. I wish that communications were not all text based. I missed an important message becau More

by Achodoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Dubuc
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April 16, 2023

Joe Dubuc was an excellent service provider. He explained everything thoroughly and treated me with courtesy and respect. I would definitely recommend Lia Honda. More

by faith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Dubuc
Report | Print
April 14, 2023

Nantricia Sibley We brought our vehicle in for routine servicing and some issues arose. She took care of all the problems and kept us informed along the way. We appreciated her help. More

by deelall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department Manager
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