Back

Lia Honda Northampton

Northampton, MA

4.9
568 Reviews

293 King St

Northampton, MA

01060

Directions

By Type

Showing 568 reviews

June 27, 2023

Desiree Frank was an excellent representative for Lia Honda. She was friendly, and professional. She explained additional service that was required for my vehicle and the amount of time needed. Desiree a More

by Mike L.
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Desiree Frank
Jun 28, 2023 -

Lia Honda Northampton responded

Mike, thanks for sharing your thoughts on Desiree and our service department! Your complete satisfaction is our top priority and we're happy she proved that to you on this visit. Thanks for choosing Lia Honda for your service needs!

June 26, 2023

Lia Honda is very Professional, courteous, and efficient. I always have a great experience each visit. More

by Rockett
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe Dubuc
Jun 26, 2023 -

Lia Honda Northampton responded

Thanks so much, Rockett! We're sincerely appreciate your continued business and your thoughtful feedback. We're pleased our service team consistently delivers attentive service that keeps you coming back. Safe travels until we see you at your next appointment!

June 26, 2023

Jill Fuduric at Lia Honda was great! She got me in quickly for an oil change and was really nice to work with. I highly recommend her. More

by balisonsenecal
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jill Fuduric
Jun 26, 2023 -

Lia Honda Northampton responded

Thank you for honoring Jill's efforts by sharing your 5 -star review! We're glad she helped to make this a convenient experience. We wish you pleasant summer travels until we see you again!

June 16, 2023

I drive over an hour each way to have Desiree Frank and Lia Honda take care of my vehicle. More

by jimearthangeldir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Becker
Jun 16, 2023 -

Lia Honda Northampton responded

Hi, Jim! Thanks so much for your 5-star review of Desiree. We sincerely appreciate the commute you make for your appointments with our service department. We're pleased Desiree provides you with a high quality, valuable experience each time. Looking forward to ensuring the same circumstances at your next visit!

June 12, 2023

Very positive experience at this dealership. Amber Brainerd was very helpful throughout the purchasing process, providing clear information and always staying in communication with updates. More

by Paul McDonnell
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amber Brainerd
Jun 12, 2023 -

Lia Honda Northampton responded

Paul, thanks for taking a moment to give credit to Amber for her excellent service during your purchase transaction! We're so glad to hear it. Congratulations! We wish you many safe and pleasant journeys, from all of us at Lia Honda!

June 09, 2023

Joe Dubuc was most helpful. Appreciated the time he took with me. Only go to Lia for any service needed More

by Joancrtt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Dubuc
Jun 12, 2023 -

Lia Honda Northampton responded

Hi, Joan! Thank you for stopping by to let us know how happy you were with your vehicle's service visit. We're glad everything went well and Joe made sure you were well informed. Looking forward to the same at your next appointment!

May 27, 2023

Joe provided excellent service. I appreciate his attention and care for detail. It was a pleasure working with him to get my car the service it needed. More

by Rpartyka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
May 30, 2023 -

Lia Honda Northampton responded

Thanks so much for your 5-star review of Joe! We're delighted Joe always makes sure you understand what your Honda needs and ensures the work is done to your complete satisfaction. We appreciate your business and look forward to seeing you next time!

May 27, 2023

Desiree Frank is knowledgeable about the Honda cars. I have always had good service when I've come to Lia and she has been the service advisor. More

by DFSelkirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Frank
May 30, 2023 -

Lia Honda Northampton responded

Great! Thank you for taking a moment to give credit to Desiree for providing you with her best assistance and support. We're glad your service visits with her are consistently well managed. Thank you for always choosing Lia Honda for your automotive needs!

May 26, 2023

dont pay for something you dont need or can do yourself or can get done cheaper elsewhere More

by therouxpaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
joe Dubuc
May 26, 2023 -

Lia Honda Northampton responded

Thanks for stopping by to give us your 5-star rating! We graciously look forward to more opportunities to assist with the automotive needs you cannot handle on your own. It's always our pleasure!

May 22, 2023

Had my car serviced. The department and working with Joe was great. Full explanations and pricing. Bought the car in 2019 with about 40 miles on it and now it’s up to 70K More

by JJF280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Dubuc- Service Dept.
May 24, 2023 -

Lia Honda Northampton responded

Excellent. Thanks for letting us know how pleased you were with this visit and those prior to this. We're really pleased Joe handled your vehicle's needs with great care and urgency to get you back to safe, satisfying driving. Thanks for always choosing Lia Honda for your automotive needs!

...
11
...