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Lia Honda Northampton

Northampton, MA

4.9
575 Reviews

293 King St

Northampton, MA

01060

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Showing 575 reviews

July 12, 2023

Desiree is great always helpful and knowledgeable. Promote her. I probably would not go there if it weren’t for her. More

by thomasjrichards3
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Desiree Frank, Randy Sefton
Jul 12, 2023 -

thomasjrichards3 responded

Confirming review. Desiree is the best

Jul 12, 2023 -

Lia Honda Northampton responded

Thomas, thanks for stopping by to share your thoughtful review of Desiree! We're happy she continues to make your service visits pleasant and thorough. Please don't hesitate to call if Desiree and the Lia Honda team can help you with anything. It's always our pleasure!

July 10, 2023

Very happy with the salesmen Pete S was very patient no pressure would recommend the dealership. More

by dogmattina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Scagliarini
Jul 11, 2023 -

Lia Honda Northampton responded

Thank you for taking a moment to share positive feedback on your experience working with Peter! He's an amazing advocate for his clients, and we're so happy you got to experience that level of support. Congrats on your new pre-owned vehicle! We hope you love it, and we wish you many happy travels until we meet again!

July 09, 2023

Once again, Lia Honda helped me find a great deal. But I give the credit to my salesman, Peter Scagliarini. Not only was he professional & very knowledgeable, he went above & beyond to make sure I was More

by mrlngvn11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Downie, Peter Scagliarini
Jul 09, 2023 -

mrlngvn11 responded

Once again, Lia Honda helped me find a great deal. Their prices are comparable, service is excellent, & their professional staff is outstanding! Thank you!

Jul 11, 2023 -

Lia Honda Northampton responded

Thanks for taking the time to give credit to Peter for making your dealership experience an exceptional one! We're thrilled he took every opportunity to ensure your complete satisfaction with this transaction. Congratulations! Best wishes for amazing travels this summer and beyond, from everyone at Lia Honda!

July 06, 2023

When I arrived at the dealership I was informed that it may take 2-3 hours just to diagnose the issue. Our service representative, Jaime Andrzeicik recommended a restaurant down the street and promised to More

by Oosherrieoo
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
Jul 07, 2023 -

Lia Honda Northampton responded

Thanks so much for your 5-star review! We're delighted this service visit turned out to be more timely than estimated. Jaime is a fantastic person to work with, and we're glad you got to experience that. Thanks for choosing Lia Honda!

July 05, 2023

Jaime Andrzeicik helped check me in for my most recent service (routine). Jamie was attentive, communicated any issues and, even better anything that was not truly needed at the time of this service. The More

by momabug72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
Jul 07, 2023 -

Lia Honda Northampton responded

Thank you for your detailed feedback on working with Jaime and taking advantage of our comfy lounge! We're pleased Jaime made sure to tell you what was needed now and what could wait, to make this visit more convenient to your wallet. We wish you the safest of travels until we see you again!

July 03, 2023

I went there Tuesday and left with the vehicle I have been wanting for a year now with affordable payments. Zee was my salesman. He was great very understanding of why I needed a bigger vehicle and what More

by Sariel636
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zahran Zafar
Jul 07, 2023 -

Lia Honda Northampton responded

Thank you for taking a moment to recognize Zahran's excellence with the honor of your 5-star review, Sariel! We're delighted his support and expertise landed you in a vehicle perfect for your family. Congratulations! Best wishes for amazing travels in your future, from everyone at Lia Honda!

June 30, 2023

Waited over 1. 5 hours for an oil change that never happened. Made an appointment a week in advance. Told it was another 2 hours before my car would even be taken in More

by reesehart
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Desiree Frank
Jul 07, 2023 -

Lia Honda Northampton responded

Thank you for alerting us to your concerns about the delay in your vehicle's oil change. We truly apologize for causing this inconvenience. It is never our intention to impose on your time. I would like to discuss this visit with you but am unsure of your identity, so I ask that you please contact me directly at your convenience. I would sincerely appreciate it. Desiree Frank Assistant Service Manager Lia Honda Northampton (413) 586-8626 ext.1813 dfrank@liacars.com

June 27, 2023

Desiree Frank was an excellent representative for Lia Honda. She was friendly, and professional. She explained additional service that was required for my vehicle and the amount of time needed. Desiree a More

by Mike L.
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Desiree Frank
Jun 28, 2023 -

Lia Honda Northampton responded

Mike, thanks for sharing your thoughts on Desiree and our service department! Your complete satisfaction is our top priority and we're happy she proved that to you on this visit. Thanks for choosing Lia Honda for your service needs!

June 26, 2023

Lia Honda is very Professional, courteous, and efficient. I always have a great experience each visit. More

by Rockett
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe Dubuc
Jun 26, 2023 -

Lia Honda Northampton responded

Thanks so much, Rockett! We're sincerely appreciate your continued business and your thoughtful feedback. We're pleased our service team consistently delivers attentive service that keeps you coming back. Safe travels until we see you at your next appointment!

June 26, 2023

Jill Fuduric at Lia Honda was great! She got me in quickly for an oil change and was really nice to work with. I highly recommend her. More

by balisonsenecal
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jill Fuduric
Jun 26, 2023 -

Lia Honda Northampton responded

Thank you for honoring Jill's efforts by sharing your 5 -star review! We're glad she helped to make this a convenient experience. We wish you pleasant summer travels until we see you again!

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