Lia Honda Northampton

Our recent experience at Lia Honda of Northampton couldn't have gone smoother. Amy Brainerd was a pleasure to work with. She was very knowledgeable and made sure we understood every step of the pro couldn't have gone smoother. Amy Brainerd was a pleasure to work with. She was very knowledgeable and made sure we understood every step of the process. She would wait to see if we had any additional questions before moving on. All in all, a no pressure car buying experience. I would highly recommend Ms. Brainerd for future purchases. More

My experience at Lia Honda in Northampton Ma was excellent. Joe Dubuc, service advisor, was excellent. He took all the time I needed to explain what was wrong with my vehicle, how much it would cost excellent. Joe Dubuc, service advisor, was excellent. He took all the time I needed to explain what was wrong with my vehicle, how much it would cost to fix, and the steps needed to repair. He was very nice and professional. He knew exactly what he was talking about. I would recommend Lia Honda of Northampton to anyone who has to repair their Honda. More

Lia Honda makes service visits pleasant by going over the plan before taking your car in and then going over details with you afterward. The same person takes care of you from start to finish. Last time I ha plan before taking your car in and then going over details with you afterward. The same person takes care of you from start to finish. Last time I had Joe Dubuc and he was very personable! The waiting room has comfy chairs and a Keurig machine. More

Joe dubuc was cordial & listened & explained why I needed a new battery: longer drives occasionally because I don't drive as much anymore. I appreciate that personal interest a new battery: longer drives occasionally because I don't drive as much anymore. I appreciate that personal interest More

Good job on explaining the issue and how it would be resolved ... the appointment was on time and the service was explained to the customer satisfaction resolved ... the appointment was on time and the service was explained to the customer satisfaction More

Joe Dubuc was very informative, well organized, and handled the confluence of three customers showing up at once to pick up their cars very well. handled the confluence of three customers showing up at once to pick up their cars very well. More

I had some service work performed last week on my 2010 Honda Accord. Desiree Frank, my service advisor, is very knowledgeable and explained the issue with my car and the repairs needed. She certainly ha Honda Accord. Desiree Frank, my service advisor, is very knowledgeable and explained the issue with my car and the repairs needed. She certainly has earned my trust over the years. She is exceptional. More

I was pleased with the quick professional service. The service manager Desiree Frank was exceptional. The service manager Desiree Frank was exceptional. More

This dearship is easy to locate and their staff were pleasant. I was assisted by Amber Brainerd. pleasant. I was assisted by Amber Brainerd. More

Sales rep Amber Brainerd was Very helpful and informative about vehicles of interest and helpful through the entire process of purchasing a new vehicle informative about vehicles of interest and helpful through the entire process of purchasing a new vehicle More