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Lia Honda Enfield

Enfield, CT

4.9
373 Reviews

20 Palomba Dr

Enfield, CT

06082

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Showing 373 reviews

October 25, 2023

Wes Lavalley was beyond helpful to my mother and myself when purchasing new cars. He gave us all the information possible and let us make the decision that was best for ourselves. We both purchased new car More

by Lauren Ralston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Boccasile, Greg Palm, Wes LaValley
Oct 25, 2023 -

Lia Honda Enfield responded

Lauren, thank you for sharing your experience with us! We're delighted Wes handled the wishes of you and your mother with the utmost advocacy and grace. Congrats on the new Hondas! Best wishes for safe and pleasant travels on the road ahead, from everyone at Lia Honda!

October 25, 2023

Greg is an excellent service representative. He always takes the time to look at what outstanding services needed. I always prefer to bring my car in for service the day he works. He always p More

by Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Palm
Oct 26, 2023 -

Lia Honda Enfield responded

Thank you for your fantastic review, Lynn! We truly appreciate your continued business, and we're glad Greg has always taken such great care of you and your vehicle. Thank you for making Lia Honda your #1 choice for service!

October 21, 2023

Joshua Blige was helpful & very friendly, service area/waiting room clean and services did not take as long as I thought. More

by OZZYSHELBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Blige
Oct 23, 2023 -

Lia Honda Enfield responded

We're delighted to hear that! Thank you for letting us know how pleased you were with your efficient service advisor, Joshua, and our comfy customer lounge. We wish you pleasant travels until we may be of service to you again!

October 20, 2023

Joshua Bilge was my rep. He kept me informed through the process of replacing my brakes. He was friendly and knowledgeable. More

by charlestgrabbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua B
Oct 23, 2023 -

Lia Honda Enfield responded

Charles, thanks for stopping by to share your 5-star review of Joshua! We're glad he addressed your vehicle's repair process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

October 19, 2023

I have repeatedly sent emails to Greg Palm and a phone call to the Honda Service department asking for someone to get back to me regarding service that was recently done there. At 69,884 miles I had front More

by kslater6565
Recommend Dealer
No
Employees Worked With
Greg Palm
Nov 09, 2023 -

Lia Honda Enfield responded

We sincerely apologize for the inconvenience you experienced and for the delay in our response to your concerns. I'd like to assist you ASAP but need you to first reach out to me directly with your full name so that I may look up your vehicle's records. Thank you for your feedback. Looking forward to our discussion. Luis Nieves lnieves@liacars.com Service Manager Lia Honda of Enfield

October 16, 2023

Troy is very helpful in finding the first car for my son. He explain all the safety features to my son. The financial was very fast process and my son can drive home with his new Honda Civic 2020. Thank you More

by elfaward
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Troy Conlin
Oct 17, 2023 -

Lia Honda Enfield responded

Congratulations to your son on his new Civic! We're thrilled you enjoyed a pleasant and supportive buying experience with Troy, and we appreciate your fantastic feedback. All the best to you and your family, from all of us at Lia Honda!

October 14, 2023

I had a noise coming from the left front tire and made an appointment. I sat with Greg Palm and described the noise and a short time later Greg said the noise came from a dent in the backing plate of the bra More

by bw0535074
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Palm
Oct 17, 2023 -

Lia Honda Enfield responded

Thanks for taking the time to review your service experience! We're happy Greg handled your visit with great care and diligence to get you safely back on the road in a timely manner. We hope you'll continue to choose Lia Honda for all your automotive needs!

October 12, 2023

Great efficient service, very helpful advisor, Joshua Blige, does an excellent job in explaining the needs for the car. More

by lfrankovitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Blige
Oct 12, 2023 -

Lia Honda Enfield responded

We're so happy to hear that! Thank you for letting us know how pleased you were with Joshua's exceptional communication and service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!

October 12, 2023

Edwin Guzman was very helpful and accommodating in the purchase of a vehicle. He explained the differences between two vehicles, and sat in the vehicle I purchased to explain the various features. I foun More

by fpwalsh
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Edwin Guzman
Oct 12, 2023 -

Lia Honda Enfield responded

That's wonderful! Thanks for the positive feedback on working with Edwin. We're delighted Edwin effortlessly accommodated your interests and gave you some valuable insight. Congratulations! We wish you so much happiness in your upcoming travels, from all of us at Lia Honda!

October 09, 2023

I've had my CR-V for three years now. As much as I appreciate its reliability, I also appreciate Jesse Robles' reliability equally. Whenever I have a question or concern with my car, Jes More

by MFurey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Robles
Oct 10, 2023 -

Lia Honda Enfield responded

Thanks for the lovely review of Jesse! Jesse is the consummate advocate for our guests, and we're pleased he has always taken exceptional care of you and your vehicle. Thank you for always choosing Lia Honda!

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